The University Student Satisfaction Questionnaire3

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General Instruction:

This survey is being conducted for a research. Participation is optional and you may withdraw at any time.

The survey asks your level of satisfaction with various aspects of university.

Completion of the 56 survey items is expected to take approximately 10 minutes.

Your responses will be treated confidentially. To help ensure anonymity, DO NOT write your name on the questionnaire.

1.
Gender *
2.
 How long will you study in China? *
3.
 What’s your main purpose of studying in China? *
4.
Grade *
5.
What’s your major? *
6.
\Are you interested in your major? *
7.
Where are you from? *
8.
 What’s your mother tongue? *
9.
Where are you living during semester? *
10.
 Average university mark: *
11.
 How do you satisfied with the university’s reputation? *
  • Not satisfied at all
  • Extremely satisfied
12.
Overall, how stressful is your university experience? *
  • Not stressful at all
  • Extremely stressful
13.
Overall, how well are you coping with your university experience? *
  • Not coping at all
  • Coping extremely well
14.
Will you recommend the university to your friends or relatives? *
  • Not glad to at all
  • Glad to very much
15.
If the style of study and the school spirit is excellent, how do you feel? *
16.
If the style of study and the school spirit is not excellent, how do you feel? *
17.
If the academic atmosphere is great, how do you feel? *
18.
If the academic atmosphere is not great, how do you feel? *
19.
If academic communications or academic activities are available and have high quality, how do you feel? *
20.
If academic communications or academic activities are unavailable or have low quality, how do you feel? *
21.
If the award and superior evaluation management system is equal, how do you feel? *
22.
If the award and superior evaluation management system is not equal, how do you feel? *
23.
If there’re lots of social activities and events on campus, how do you feel? *
24.
If there’s no social activity or event on campus, how do you feel? *
25.
If rules and regulations are integrate and well performed, how do you feel? *
26.
If rules and regulations are not integrate or well performed, how do you feel? *
27.
If administrators have good service attitude and high efficiency, how do you feel? *
28.
If administrators don’t have good service attitude or high efficiency, how do you feel? *
29.
If logistics such as dormitory supervisor have good service attitude, how do you feel? *
30.
If logistics such as dormitory supervisor don’t have good service attitude, how do you feel? *
31.
If you can get help when you have problems, how do you feel? *
32.
If you can’t get help when you have problems, how do you feel? *
33.
If you have opportunities to express your opinions, how do you feel? *
34.
If you don’t have opportunities to express your opinions, how do you feel? *
35.
If you can get psychological counseling and guidance, how do you feel? *
36.
If you can’t get psychological counseling and guidance, how do you feel? *
37.
If what you’re learning at university have relevance to your future career, how do you feel? *
38.
If what you’re learning at university don’t have relevance to your future career, how do you feel? *
39.
If there’s bright job prospect through the course you’re studying, how do you feel? *
40.
If there’s no bright job prospect through the course you’re studying, how do you feel? *
41.
If it is convenient for you to access employment information, how do you feel? *
42.
If it is not convenient for you to access employment information, how do you feel? *
43.
How satisfied are you with the style of study and the school spirit? *
  • I’m extremely unsatisfied
  • I’m very satisfied
44.
How satisfied are you with the academic atmosphere? *
  • I’m extremely unsatisfied
  • I’m very satisfied
45.
How satisfied are you with the availability and quality of academic communications or academic activities? *
  • I’m extremely unsatisfied
  • I’m very satisfied
46.
How satisfied are you with the equality of the award and superior evaluation management system? *
  • I’m extremely unsatisfied
  • I’m very satisfied
47.
How satisfied are you with the social activities and events on campus? *
  • I’m extremely unsatisfied
  • I’m very satisfied
48.
How satisfied are you with the integration and performance of the rules and regulations? *
  • I’m extremely unsatisfied
  • I’m very satisfied
49.
How satisfied are you with the administrators’ service attitude? *
  • I’m extremely unsatisfied
  • I’m very satisfied
50.
How satisfied are you with the logistics such as dormitory supervisors’ service attitude? *
  • I’m extremely unsatisfied
  • I’m very satisfied
51.
How satisfied are you with the possibility to get help when you have problems? *
  • I’m extremely unsatisfied
  • I’m very satisfied
52.
How satisfied are you with the opportunities to express your opinions? *
  • I’m extremely unsatisfied
  • I’m very satisfied
53.
How satisfied are you with the psychological counseling and guidance? *
  • I’m extremely unsatisfied
  • I’m very satisfied
54.
How satisfied are you with the relevance of what you’re learning at university and your future career? *
  • I’m extremely unsatisfied
  • I’m very satisfied
55.
How satisfied are you with the job prospects through the course you’re studying? *
  • I’m extremely unsatisfied
  • I’m very satisfied
56.
How satisfied are you with the convenience to access employment information? *
  • I’m extremely unsatisfied
  • I’m very satisfied
57.
How important is the good style of study and school spirit for you? *
  • It’s completely unimportant
  • It’s very important
58.
How important is the great academic atmosphere for you? *
  • It’s completely unimportant
  • It’s very important
59.
How important is the availability and high quality of academic communications or academic activities for you? *
  • It’s completely unimportant
  • It’s very important
60.
How important is the equality of award and superior evaluation management system for you? *
  • It’s completely unimportant
  • It’s very important
61.
How important is the social activities and events on campus for you? *
  • It’s completely unimportant
  • It’s very important
62.
How important is the integration and performance of the rules and regulations for you? *
  • It’s completely unimportant
  • It’s very important
63.
How important is the administrators’ good service attitude for you? *
  • It’s completely unimportant
  • It’s very important
64.
How important is logistics such as dormitory supervisor’s good service attitude for you? *
  • It’s completely unimportant
  • It’s very important
65.
How important is the possibility to get help when you have problems for you? *
  • It’s completely unimportant
  • It’s very important
66.
How important is the opportunities to express your opinions for you? *
  • It’s completely unimportant
  • It’s very important
67.
How important is the psychological counseling and guidance for you? *
  • It’s completely unimportant
  • It’s very important
68.
How important is the relevance of what you’re learning at university and your future career for you? *
  • It’s completely unimportant
  • It’s very important
69.
How important is the job prospects through the course that you’re studying for you? *
  • It’s completely unimportant
  • It’s very important
70.
How important is the convenience to access employment information for you? *
  • It’s completely unimportant
  • It’s very important