The University Student Satisfaction Questionnaire1

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General Instruction:

This survey is being conducted for a research. Participation is optional and you may withdraw at any time.

The survey asks your level of satisfaction with various aspects of university.

Completion of the 56 survey items is expected to take approximately 10 minutes.

Your responses will be treated confidentially. To help ensure anonymity, DO NOT write your name on the questionnaire.

1.
Gender *
2.
 How long will you study in China? *
3.
 What’s your main purpose of studying in China? *
4.
 Grade? *
5.
 What’s your major? *
6.
Are you interested in your major? *
7.
Where are you from?
8.
What’s your mother tongue?
9.
 Where are you living during semester? *
10.
Average university mark? *
11.
 How do you satisfied with the university’s reputation? *
  • Not satisfied at all
  • Extremely satisfied
12.
Overall, how stressful is your university experience? *
  • Not stressful at all
  • Extremely stressful
13.
Overall, how well are you coping with your university experience? *
  • Not coping at all
  • Coping extremely well
14.
Will you recommend the university to your friends or relatives? *
  • Not glad to at all
  • Glad to very much
15.
If the school is well furnished with teaching facilities such as multimedia, how do you feel? *
16.
If the school is not well furnished with teaching facilities such as multimedia, how do you feel? *
17.
If the library resources have high quality and availability, how do you feel? *
18.
If the library resources don’t have high quality and availability, how do you feel? *
19.
If the laboratory has completeness and progressiveness , how do you feel? *
20.
If the laboratory doesn’t have completeness and progressiveness , how do you feel? *
21.
If textbooks are systematic and novel, how do you feel? *
22.
If textbooks are not systematic and novel, how do you feel? *
23.
If the self-study classroom is available, how do you feel? *
24.
If the self-study classroom is not available, how do you feel? *
25.
If the tutors and lecturers are professional in the course, how do you feel? *
26.
If the tutors and lecturers are not professional in the course, how do you feel? *
27.
If the tutors and lecturers are skilled in English, how do you feel? *
28.
If the tutors and lecturers are not skilled in English, how do you feel? *
29.
If the tutors and lecturers have high ability of teaching, how do you feel? *
30.
If the tutors and lecturers don’t have high ability of teaching, how do you feel? *
31.
If the tutors and lecturers have high sense of responsibility, how do you feel? *
32.
If the tutors and lecturers don’t have high sense of responsibility, how do you feel? *
33.
If it is easy to communicate with the tutors and lecturers, how do you feel? *
34.
If it is not easy to communicate with the tutors and lecturers, how do you feel? *
35.
If the curriculum is rational designed, how do you feel? *
36.
If the curriculum is not rational designed, how do you feel? *
37.
If what you’re learning at university have high relevance, how do you feel? *
38.
If what you’re learning at university don’t have high relevance, how do you feel? *
39.
If the schedule of classes is reasonable, how do you feel? *
40.
If the schedule of classes is not reasonable, how do you feel? *
41.
If the study options are flexible, how do you feel? *
42.
If the study options are not flexible, how do you feel? *
43.
If the teaching methods are diverse, how do you feel? *
44.
If the teaching methods are not diverse, how do you feel? *
45.
If the curriculum is frontier, how do you feel? *
46.
If the curriculum is not frontier, how do you feel? *
47.
If the workload and study demands are reasonable, how do you feel? *
48.
If the workload and study demands are not reasonable, how do you feel? *
49.
How satisfied are you with the teaching facilities such as multimedia? *
  • I’m extremely unsatisfied
  • I’m very satisfied
50.
How satisfied are you with the quality and availability of library resources? *
  • I’m extremely unsatisfied
  • I’m very satisfied
51.
How satisfied are you with the completeness and progressiveness of laboratory? *
  • I’m extremely unsatisfied
  • I’m very satisfied
52.
How satisfied are you with the textbooks’ systematicness and novelty? *
  • I’m extremely unsatisfied
  • I’m very satisfied
53.
How satisfied are you with the self-study classroom’s availability? *
  • I’m extremely unsatisfied
  • I’m very satisfied
54.
How satisfied are you with the tutors and lecturers’ professionalism? *
  • I’m extremely unsatisfied
  • I’m very satisfied
55.
How satisfied are you with the tutors and lecturers English skill? *
  • I’m extremely unsatisfied
  • I’m very satisfied
56.
How satisfied are you with the tutors and lecturers’ teaching ability? *
  • I’m extremely unsatisfied
  • I’m very satisfied
57.
How satisfied are you with the tutors and lecturers’ sense of responsibility? *
  • I’m extremely unsatisfied
  • I’m very satisfied
58.
How satisfied are you with the communicate with the tutors and lecturers? *
  • I’m extremely unsatisfied
  • I’m very satisfied
59.
How satisfied are you with the design of curriculum? *
  • I’m extremely unsatisfied
  • I’m very satisfied
60.
How satisfied are you with the relevant of what you’re learning at university? *
  • I’m extremely unsatisfied
  • I’m very satisfied
61.
How satisfied are you with the reasonability of classes’ schedule? *
  • I’m extremely unsatisfied
  • I’m very satisfied
62.
How satisfied are you with the flexibility of the study options ? *
  • I’m extremely unsatisfied
  • I’m very satisfied
63.
How satisfied are you with the diversity of teaching methods? *
  • I’m extremely unsatisfied
  • I’m very satisfied
64.
How satisfied are you with the curriculum’s frontier? *
  • I’m extremely unsatisfied
  • I’m very satisfied
65.
How satisfied are you with the reasonability of workload and study demands? *
  • I’m extremely unsatisfied
  • I’m very satisfied
66.
How important is the school well furnished with teaching facilities such as multimedia for you *
  • It’s completely unimportant
  • It’s very important
67.
How important is the library resources’ high quality and availability for you? *
  • It’s completely unimportant
  • It’s very important
68.
How important is the laboratory’s completeness and progressiveness for you? *
  • It’s completely unimportant
  • It’s very important
69.
How important is the textbooks’ systematicness and novelty for you? *
  • It’s completely unimportant
  • It’s very important
70.
How important is the self-study classroom’s availability for you? *
  • It’s completely unimportant
  • It’s very important
71.
57.How important is the tutors and lecturers’ professionalism for you? *
  • It’s completely unimportant
  • It’s very important
72.
How important is the tutors and lecturers’ good skill in English for you? *
  • It’s completely unimportant
  • It’s very important
73.
How important is the tutors and lecturers’ high ability of teaching for you? *
  • It’s completely unimportant
  • It’s very important
74.
 How important is the tutors and lecturers’ high sense of responsibility for you? *
  • It’s completely unimportant
  • It’s very important
75.
How important is the easiness to communicate with the tutors and lecturers for you? *
  • It’s completely unimportant
  • It’s very important
76.
How important is the curriculum being designed rationally for you? *
  • It’s completely unimportant
  • It’s very important
77.
How important is high relevance of what you’re learning at university for you? *
  • It’s completely unimportant
  • It’s very important
78.
How important is the reasonability of classes’ schedule for you? *
  • It’s completely unimportant
  • It’s very important
79.
How important is the flexibility of the study options for you? *
  • It’s completely unimportant
  • It’s very important
80.
How important is the diversity of teaching methods for you? *
  • It’s completely unimportant
  • It’s very important
81.
How important is the curriculum’s frontier for you? *
  • It’s completely unimportant
  • It’s very important
82.
How important is the reasonability of workload and study demands for you? *
  • It’s completely unimportant
  • It’s very important