After-sales Customer Satisfaction Questionnaire
-Myanmar-2025

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Customer Name:
Profession/Occupation:
Age:
Gender:
Repair/Maintenance Date:
Email:
Contact Address:
Vehicle Model:
Dealer:
License plate No.
Mileage(km):
Notes: For every question please rate from 1 to 10 scores to evaluate, select the ‘Stars’ in corresponding score. More stars stands for more satisfied.
1.How do you feel about the service staffs?(such as friendly, polite & professional)?
  • 1
  • 10
2.How do you feel about the customer lounge(such as tidy circumstance, entertainment, snacks & drinks)?
  • 1
  • 10
3.How do you think about the repair/maintenance price,such as reasonable, open and transparent?
  • 1
  • 10
4.Are you satisfied with the quality of the repairing/maintenance？
  • 1
  • 10
5.Are you satisfied with the time spent for serive(deliver vehicle in promised time)?
  • 1
  • 10
6.How do you feel about the vehicle condition(such as all fixed,clean & neat)after repairing?
  • 1
  • 10
7.How likely will you want to recommend this service station to your friends?
  • 1
  • 10
* 7-1.Which aspects of performance make you unwilling to recommend this service station? (such as service convenience, service facilities, service quality, vehicle delivery and settlement, service team, etc.) （500 words most）
8. How do you feel about your vehicle ? ( good driving experience )
  • 1
  • 10
9. Are you satisfied with overall services provided ?
  • 1
  • 10
10.If you have any suggestions or comments please write in the following blanks; if not, please leave it empty.
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