Yealink PHONE Reseller Satisfaction Survey 2019

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Dear Yealink Partners,

Thank you for your consistent support and trust over Yealink.
Yealink has committed to providing customer-oriented products and services. Therefore, we hereby invite you to fill in Yealink Customer Satisfaction Survey 2019 regarding products, services and channel management, etc.
It is appreciated that if you could spare your precious time to complete the following questionnaire. Your voice plays an important role in helping Yealink and our distributors to improve in all aspects.
To show our gratitude, there is a lucky draw after submitting the questionnaire and all participants have a chance to win a special prize. The survey will end on 20/12/2019. We look forward to your participation!

Note: Please mark SIP PHONE or TEAMS&SFB PHONE when fill in the suggestions.
1.
By what means do you usually receive information about IP Phones? Please select up to three choices.* 【Multiple】
2.
Please provide your responses and evaluations on the following promotional items:* 【Multiple】
  • Two types of promotional materials that you need the most
  • Two aspects of Yealink website that need the most improvement
  • How do you think of Yealink Social Media?
3.
How satisfied are you with the technical service and support provided by Yealink or Yealink’s distributors?*
4.
How satisfied are you with Yealink's printed documents (user manual, etc.) inside the product package, the digital product kits available on the Yealink website, and Wiki?*
  • *
5.
How would you rate the quality of Yealink products?*
6.
How would you rate the competitiveness of Yealink’s pricing model?*
7.
How satisfied are you with the channel and pricing policy of Yealink or Yealink's distributors?*
8.
What new functions of Yealink Phone would you expect or what products would you expect Yealink to launch in the next three years?*
9.
In what areas should Yealink focus and improve?*
Brand awareness, technical skills, professional features, channel management, product positioning, etc.
10.
Name*
11.
Email*
12.
Phone*
13.
Company*
14.
City*
15.
Country*
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