After-sales Satisfaction Survey

Dear customer,
In order to further improve our work, and provide you with better service.Now we are sending you this
after-sales satisfaction questionnaire.Please take your time from your busy schedule to truly fill in the
questionnaire with your requirements, opinions and Suggestions on our service.We  will reply to you
as soon as you wish. Thank you for your concern and support.
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Name: 
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Country: 
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Email:
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1. Do you know Solis after-sales service personnel in your area？
Yes
No
Other channels
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2. How did you contact Solis after-sales service personnel？[Multiple]
After-sales engineer
Service hotline
Sales manager
Online search
Other channels
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3. The overall satisfaction of Solis after-sales service
To be improved
Satisfied
Very satisfied
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4. Response time of Solis after-sales service personnel
To be improved
Satisfied
Very satisfied
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5. Time of arrival for Solis after-sales service personnel
To be improved
Satisfied
Very satisfied
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6. Service attitude of Solis after-sales service personnel
To be improved
Satisfied
Very satisfied
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7. Delivery timeliness of Solis after-sales
To be improved
Satisfied
Very satisfied
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8. Technical level of Solis after-sales service personnel
To be improved
Satisfied
Very satisfied
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9. The timeliness of Solis after-sales service personnel to solve problems
To be improved
Satisfied
Very satisfied
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