班主任工作满意度调查 Teacher Work Satisfaction Survey

请根据您的实际体验打分，5=非常同意，4=同意，3=一般，2=不同意，1=非常不同意。本问卷旨在帮助我们提升留学生服务质量。 Please rate according to your actual experience, where 5=Strongly Agree, 4=Agree, 3=Neutral, 2=Disagree, 1=Strongly Disagree. This questionnaire aims to help us improve international student services.

二、核心服务评价 II. Core Service Evaluation

1. 信息传达与行政指导 Information & Administrative Guidance

班主任老师能清晰、准确地向我传达学校的重要通知（如选课、放假、考试安排）。 The teacher clearly and accurately communicates important school notices (e.g., course selection, holidays, exam schedules).

非常不同意

Strongly Agree

在签证续签、居留许可办理等关键法律事务上，班主任老师能提前提醒并给予清晰的指导。 The teacher provides advance reminders and clear guidance on key legal matters such as visa renewal and residence permit application.

非常不同意

Strongly Agree

班主任老师对本项目相关政策、医疗保险理赔、文件开具等校园政策非常熟悉，能为我指明办理流程。 The teacher is very familiar with program policies, medical insurance claims, document issuance, and other campus policies, and can guide me through procedures.

非常不同意

Strongly Agree

2. 沟通效率与问题解决 Communication & Problem Solving

老师的回复非常及时（如在工作时间内能较快回复微信或现场解答疑问）。 The teacher responds very promptly (e.g., replying to WeChat messages or answering questions in person during working hours).

非常不同意

Strongly Agree

当我遇到突发困难（如生病就医、宿舍纠纷、证件遗失）时，老师能提供切实有效的帮助。 When I encounter unexpected difficulties (e.g., illness, dormitory disputes, lost documents), the teacher provides practical and effective help.

非常不同意

Strongly Agree

老师的沟通态度友好、耐心，即使存在语言障碍，也愿意努力与我沟通清楚。 The teacher has a friendly and patient communication attitude, and is willing to communicate clearly even if there are language barriers.

非常不同意

Strongly Agree

3. 跨文化关怀与融入支持 Cross-Cultural Care & Integration

10.

老师尊重我的宗教信仰、饮食习惯和文化背景。 The teacher respects my religious beliefs, dietary habits, and cultural background.

非常不同意

Strongly Agree

11.

老师关心我的心理健康和情绪状态，在我感到孤独或有压力时，让我觉得可以向她求助。 The teacher cares about my mental health and emotional state, making me feel I can seek help when feeling lonely or stressed.

非常不同意

Strongly Agree

12.

老师积极组织或鼓励我参与校园文化活动，帮助我更好地融入学校和中国的生活。 The teacher actively organizes or encourages me to participate in campus cultural activities to help me better integrate into school and Chinese life.

非常不同意

Strongly Agree

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