Administrative Services Department Satisfaction Survey (Q3 of the 26th fiscal year)

Dear partner:
Hello!
Throughout the journey, every advancement in administrative services has been made possible by your understanding, support, and tolerance. To create a more comfortable and pleasant campus environment for everyone, we sincerely invite you to participate in the **Administrative Services Department 2026 Q3 Service Satisfaction Survey**. Every piece of feedback you provide serves as a "compass" for our continuous improvement. We kindly ask you to spare a few minutes amidst your busy schedule, sharing your genuine experiences and valuable suggestions based on your actual encounters.
Your satisfaction is our greatest pursuit; your voice fuels our progress. Thank you for your participation and support!
1. Department or company you belong to:
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2. Your employee ID: (This question is only for award purposes, and we will strictly keep the questionnaire filling information confidential. Please feel free to fill it out)
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3.Your name is (This question is only for award purposes, and we will strictly keep the questionnaire confidential. Please feel free to fill it out)
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4. Your permanent workplace:
Kunshan headquarters
East China region (Shandong, Jiangxi, Shanghai, Zhejiang, Changshu and Changzhou around Kunshan)
Central China Region (Zhengzhou, Taiyuan, Chengdu, Chongqing, Changsha)
South China Region (Guangdong Province)
overseas
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5. Please evaluate the overall hygiene environment within the park:
Very satisfied (5 points)Relatively satisfied (4 points)General (3 points)Not very satisfied (2 points)Very dissatisfied (0 points)
5.1 Your satisfaction with the hygiene and cleanliness of the public areas in the park:
5.1 Your satisfaction with the hygiene and cleanliness of the public areas in the park:
5.2 Your satisfaction with the hygiene and cleanliness of the office area and bathroom:
5.2 Your satisfaction with the hygiene and cleanliness of the office area and bathroom:
5.3 Your satisfaction with the cleanliness of the workshop bathroom:
5.3 Your satisfaction with the cleanliness of the workshop bathroom:
5.4 Your satisfaction with the service attitude of the cleaning lady/uncle:
5.4 Your satisfaction with the service attitude of the cleaning lady/uncle:
5.5 Your satisfaction with the timeliness and adequacy of the supply of consumables (such as hand sanitizer, toilet paper, hand wipes, etc.) within the park:
5.5 Your satisfaction with the timeliness and adequacy of the supply of consumables (such as hand sanitizer, toilet paper, hand wipes, etc.) within the park:
5.6 Your satisfaction with the company's green environment and the quality of green plant maintenance:
5.6 Your satisfaction with the company's green environment and the quality of green plant maintenance:
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5.7 Based on the existing staffing and hardware facilities, what other minor optimizations do you think cleaning and greening personnel can make in daily hygiene blind spots cleaning, service response speed, or communication attitude to make your office environment more comfortable
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6. Please evaluate the hygiene, dishes, and dining service of the cafeteria:
Very satisfied (5 points)Relatively satisfied (4 points)General (3 points)Not very satisfied (2 points)Very dissatisfied (0 points)
6.1 Your satisfaction with the overall dining environment of the cafeteria:
6.1 Your satisfaction with the overall dining environment of the cafeteria:
6.2 Your satisfaction with the hygiene and cleanliness of cafeteria tableware:
6.2 Your satisfaction with the hygiene and cleanliness of cafeteria tableware:
6.3 Your satisfaction with the service attitude of cafeteria staff:
6.3 Your satisfaction with the service attitude of cafeteria staff:
6.4 Your satisfaction with the taste, nutrition, freshness, and meat and vegetable combination of the cafeteria dishes:
6.4 Your satisfaction with the taste, nutrition, freshness, and meat and vegetable combination of the cafeteria dishes:
6.5 Your satisfaction with the updated variety and quantity of cafeteria dishes:
6.5 Your satisfaction with the updated variety and quantity of cafeteria dishes:
6.6 Your satisfaction with the soup/staple food/Mantou/side dishes/condiments in the canteen:
6.6 Your satisfaction with the soup/staple food/Mantou/side dishes/condiments in the canteen:
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6.7 The name of the dish you would most like/do not want to eat in the cafeteria (multiple choices are allowed):【多选题】
Most desired
Least desirable
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6.8Have you purchased breakfast in the cafeteria before
YES
NO
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6.9 Please evaluate the overall situation of breakfast
Very satisfied (5 points)Relatively satisfied (4 points)General (3 points)Not very satisfied (2 points)Very dissatisfied (0 points)
6.9.1 Your satisfaction with the stability of breakfast taste:
6.9.1 Your satisfaction with the stability of breakfast taste:
6.9.2 Your satisfaction with the freshness of breakfast ingredients:
6.9.2 Your satisfaction with the freshness of breakfast ingredients:
6.9.3 Your satisfaction with the temperature of various breakfast items:
6.9.3 Your satisfaction with the temperature of various breakfast items:
6.9.4 Your satisfaction with breakfast sales service:
6.9.4 Your satisfaction with breakfast sales service:
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6.10 Based on the current situation, what other minor optimizations do you think the cafeteria can make in terms of hygiene, service, temperature, or meal preparation details to improve your dining experience
7. Do you live in the company dormitory?
YES
NO
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7.1. Please evaluate the overall situation of the dormitory:
Very satisfied (5 points)Relatively satisfied (4 points)General (3 points)Not very satisfied (2 points)Very dissatisfied (0 points)
7.1 Your satisfaction with the overall cleanliness of the dormitory environment:
7.1 Your satisfaction with the overall cleanliness of the dormitory environment:
7.2 Your satisfaction with the basic facilities in the dormitory room (beds, cabinets, tables, chairs, air conditioning, water heaters, etc.):
7.2 Your satisfaction with the basic facilities in the dormitory room (beds, cabinets, tables, chairs, air conditioning, water heaters, etc.):
7.3 Your satisfaction with the service attitude of dormitory staff:
7.3 Your satisfaction with the service attitude of dormitory staff:
7.4 Your satisfaction with the timeliness of handling accommodation related affairs and overall services:
7.4 Your satisfaction with the timeliness of handling accommodation related affairs and overall services:
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7.5 Under the existing hardware facilities and space conditions, what other minor optimizations do you think dormitory management personnel can make in terms of daily service response speed, repair follow-up efficiency, or communication attitude to make your accommodation experience more comfortable
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8. We sincerely invite you to provide valuable feedback on the overall work of the administrative service department.
(Note: If there are no specific suggestions, please fill in "none")

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