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| NFP1. The organization consistently increases its market share. |
NFP1. The organization consistently increases its market share. | | | | | |
| NFP2. Customers are highly satisfied with the organization's products and services. |
NFP2. Customers are highly satisfied with the organization's products and services. | | | | | |
| NFP3. The organization effectively retains its existing customer base while acquiring new customers. |
NFP3. The organization effectively retains its existing customer base while acquiring new customers. | | | | | |
| NFP4. Employees are highly engaged and satisfied with the organization. |
NFP4. Employees are highly engaged and satisfied with the organization. | | | | | |
| NFP5. The organization has a strong image and reputation in the industry. |
NFP5. The organization has a strong image and reputation in the industry. | | | | | |
| NFP6. The organization has efficient and effective internal processes. |
NFP6. The organization has efficient and effective internal processes. | | | | | |
| NFP7. The organization adapts well to changes in the business environment. |
NFP7. The organization adapts well to changes in the business environment. | | | | | |
| NFP8. The organization continuously develops and improves its operations. |
NFP8. The organization continuously develops and improves its operations. | | | | | |
| NFP9. The organization demonstrates responsibility toward society and the environment. |
NFP9. The organization demonstrates responsibility toward society and the environment. | | | | | |
| NFP10. The organization effectively develops its human resources. |
NFP10. The organization effectively develops its human resources. | | | | | |