赛轮集团AI智能体需求调研问卷

问卷说明

您好！为打造真正贴合日常工作的 AI 工具，帮大家从重复、繁琐的事务中减负，我们启动了本次全集团 AI 智能体需求调研。调研结果将直接用于集团 AI 工具的开发与优化，同时我们将从参与调研的同事中筛选「AI 工具体验官」，优先开放智能体测试权限，共同参与产品迭代优化。

本次问卷填写时长约 5 分钟，所有回答均为匿名统计，数据仅用于内部需求分析，严格保密，与个人绩效考核无关。

Hello everyone!

To create AI tools that truly fit your daily work and reduce the burden of repetitive and tedious tasks, we have launched this Group-wide AI Agents Demand Survey. The survey results will be directly used for the development and optimization of the Group's AI tools. Meanwhile, we will select "AI Tool Experience Officers" from the participating colleagues, who will be given priority access to the agent test permissions and participate in the joint iteration and optimization of the product.

This questionnaire takes about 5 minutes to fill in. All responses are anonymously counted, and the data is only used for internal demand analysis, kept strictly confidential, and has nothing to do with individual performance appraisal.

结束倒计时：2026/07/31 19:00:00

问卷时间

开始时间：: 2026/07/07 08:00:00

结束时间：: 2026/07/31 19:00:00

开始作答

赛轮集团AI智能体需求调研问卷

您的具体部门名称是？

（例如您为青岛工厂安全环保部，这里请填写“安全环保部”，如无则填写无）

What is your specific department name?

(Example: If you work in the Safety & Environmental Protection Department of Qingdao Factory, please enter "Safety & Environmental Protection Department" here. Enter "N/A" if not applicable.)

您在工作中核心涉及的 AI 智能体应用场景是？

Which core AI agent application scenario is most relevant to your daily work?

A. 职能支撑场景（财务 / 人力 / 行政 / 法务） Functional Support Scenario (Finance / HR / Administration / Legal)

B. 业务经营场景（销售 / 客服 / 市场） Business Operation Scenario (Sales / Customer Service / Marketing)

C. 生产供应链场景（生产 / 采购 / 物流 / 质量） Production ＆ Supply Chain Scenario (Production / Procurement / Logistics / Quality)

D. 技术研发场景（研发 / 测试 / 产品） Technology R＆D Scenario (R＆D / Testing / Product)

E. IT 数字化场景（信息中心 / 数字化团队） IT Digitalization Scenario (Information Center / Digitalization Team)

F. 其他（请注明） Others (please specify)

您的职位层级？

What is your job level?

A. 专员 Staff

B. 主管 Supervisor

C. 经理 Manager

D. 总监及以上 Director and above

您在本公司的司龄？

How long have you been working in the Group?

您此前对办公 / 业务相关自动化工具的使用经验？

（如 RPA 录屏机器人、智能审批、BI 报表工具、低代码平台、Python 编程、MES 系统自动化模块、自动化测试工具、智能质检设备等）

What is your previous experience in using office/business-related automation tools?

(e.g. RPA recording robots, intelligent approval, BI reporting tools, low-code platforms, Python programming, MES system automation modules, automatic testing tools, intelligent quality inspection equipment, etc.)

A. 从未使用过 Never used

B. 偶尔使用 Occasionally used

C. 经常使用 Frequently used

D. 深度参与过规则配置或上线 Deeply participated in rule configuration or launch

请勾选您实际掌握的自动化相关能力。

Please select the automation-related skills you have actually mastered. (Multiple choices allowed)

【多选题】

基础使用：智能审批、BI 报表、MES 查看、智能质检设备操作 Basic Usage: Intelligent approval, BI reporting, MES system viewing, intelligent quality inspection equipment operation

自动化搭建开发：RPA、低代码、Python、MES 自动化模块、自动化测试、智能质检规则配置 Automation Development ＆ Configuration: RPA, low-code, Python, MES automation modules, automated testing, intelligent quality inspection rule configuration

C.无 None

D.其他（请注明）Others (please specify)

您对 “AI 自动化” 与 “AI 智能体” 在企业工作中的应用了解程度如何？

AI 自动化：用 AI 替代人工完成重复、规则明确的单一步骤工作，例如智能发票识别、单据智能初审、生产 AI 外观质检、数据自动汇总、考勤自动核算等
AI 智能体：更进阶的 AI 应用，能自主理解需求、串联多系统多步骤完成复杂任务，例如自动查数生成分析报告、自主跟进客户诉求全流程、辅助排查设备故障、自动跟进合同审批全链路等）

How well do you understand the application of "AI Automation" and "AI Agents" in enterprise work?

• AI Automation: Use AI to replace manual work in repetitive, rule-based single-step tasks, such as intelligent invoice recognition, intelligent document review, AI appearance quality inspection in production, automatic data summarization, automatic attendance calculation, etc.

• AI Agents: More advanced AI applications that can independently understand needs, connect multiple systems and steps to complete complex tasks, such as automatically generating analysis reports by querying data, independently following up the whole process of customer demands, assisting in troubleshooting equipment failures, automatically following up the whole process of contract approval, etc.

A. 非常熟悉，已使用或研究过 Very familiar, have used or researched

B. 基本了解，听说过概念 Basically understand, have heard of the concept and typical applications

C. 仅知道名称，不太清楚细节 Only know the name, not very clear about the specific functions

D. 完全不了解 Completely don't understand

你是否使用过赛轮的智能问答助手和智能体？

Have you ever used Sailun's intelligent Q&A assistant and AI agents?

A.是 Yes

B.否 No

11.

您认为这些任务若被自动化，能为您每周节省大约多少时间？

If these tasks are automated, how much time do you think it can save per week?

A. 1 小时以内 Less than 1 hour

B. 1-5 小时 1-5 hours

C. 5-10 小时 5-10 hours

D. 10 小时以上 More than 10 hours

E. 无法评估 Unable to evaluate

12.

您认为 AI 自动化对您个人工作的影响可能是？

What impact do you think AI automation will have on your personal work? (Multiple choices allowed)

【多选题】

A. 减少重复性劳动，让我专注更有价值的事 Reduce repetitive labor, allowing me to focus on more valuable things

B. 改变工作内容，需要学习新技能 Change work content, need to learn new skills

C. 可能替代部分任务，导致岗位职责变化 May replace part of the tasks, leading to changes in job responsibilities

D. 不会产生明显影响 No obvious impact

E. 不确定 Uncertain

13.

您对 AI 辅助完成工作的整体态度是？

What is your overall attitude towards AI assisting in your work?

A. 非常积极，主动拥抱 Very positive, take the initiative to embrace

B. 比较积极，愿意尝试 Relatively positive, willing to try

C. 中立，看具体效果 Neutral, depends on the actual effect

D. 有些担忧，怕失控或影响岗位稳定性 Somewhat worried, afraid of losing control or affecting job stability

E. 非常抵触 Very resistant

14.

您认为参与这类研发对您的职业发展有何影响？

How do you think participating in this type of R&D program will affect your career development?

A. 很大提升，掌握未来核心技能 Significant improvement; mastery of core skills for the future

B. 一定提升，增加岗位竞争力 Moderate improvement; enhanced competitiveness in my position

C. 影响有限，更偏向专业深耕 Moderate improvement; enhanced competitiveness in my position

D. 有负面影响，占用本职时间 Negative impact; it takes up time for regular job duties

E. 不确定 Uncertain

15.

您是否愿意主动参与到 “将工作内容转化为 AI 自动化或智能体” 的研发过程中？

（例如：梳理流程、提供业务逻辑、测试验证等）

Are you willing to participate in the R&D process of "converting work content into AI automation or agents"?

(e.g. sorting out processes, providing business logic, testing and verification, etc.)

A. 非常愿意，希望主导自己的业务智能化 Very willing, hope to lead the intelligence of my own business

B. 愿意，若公司提供相应支持（时间 / 培训）Willing, if the company provides corresponding support (time/training)

C. 一般，看分配的任务是否合理 Neutral, depends on whether the assigned tasks are reasonable

D. 不太愿意，担心影响本职工作 Relatively unwilling, worried about affecting my own work

E. 完全不愿意 Completely unwilling

16.

您愿意参与的主要原因是？

What are the main reasons for your willingness to participate? (Multiple choices allowed)

【请选择1-5项】

A.迫切希望从大量重复机械劳动中解放，专注高价值工作 Eager to be liberated from a large number of repetitive mechanical labors and focus on high-value work

B想借此掌握企业数字化、AI 应用相关前沿技能 Want to master cutting-edge skills related to enterprise digitalization and AI application

C.有机会梳理并优化现有工作流程，提升工作质量 Have the opportunity to sort out and optimize existing work processes and improve work quality

D.将多年积累的业务判断和规则系统化，沉淀为组织能力 Systematize years of accumulated business judgment and rules, and precipitate them into organizational capabilities

E.项目可能提供额外激励或考评倾斜 The project may provide additional incentives or performance preferences

F.为未来职业转型（如业务 BP、数字化专家）做准备 Prepare for future career transformation (e.g. business BP, digitalization expert)

G.其他（请注明） Others (please specify)

17.

您不愿意或犹豫的主要原因是？

What are the main reasons for your unwillingness or hesitation? (Multiple choices allowed)

【请选择1-5项】

A.担心规则梳理清楚后，自己岗位的核心价值即消失，面临被优化 Worried that after the rules are sorted out, the core value of my position will disappear, and I will face the risk of being optimized

B.业务高峰期（如月 / 季末、项目攻坚期）本已极度繁忙，不可能抽出额外时间 I am already extremely busy during peak business periods (e.g. month/quarter-end, 攻坚期 of the project), and it is impossible to take extra time

C.业务规则复杂、例外情况多，担心被 AI 错误执行后自己要承担责任风险 Business rules are complex with many exceptions, worried that I will be held responsible for the risks after AI executes incorrectly

D.参与此类非传统业务项目，在本部门可能被视为 “不务正业” Participating in such non-traditional business projects may be regarded as "not doing proper work" in my department

E.对技术完全不懂，无法想象如何参与 I don't understand technology at all, and can't imagine how to participate

F.缺乏领导明确态度，不确定是真心推动还是短期尝试 Lack of clear attitude from leaders, uncertain whether it is a sincere promotion or a short-term attempt

G.其他（请注明）Others (please specify)

18.

如果参与，您最倾向以哪种角色加入项目？

If you participate, which role do you prefer to join the project? (Multiple choices allowed)

【多选题】

A.规则策略提供者（定义审核逻辑、合规标准、审批流分支） Rule strategy provider (define review logic, compliance standards, approval process branches)

B.样本与数据校验员（提供高质量业务单据、数据样本，校验 AI 结果准确性）Sample and data verifier (provide high-quality business documents and data samples, verify the accuracy of AI results)

C.测试与体验反馈者（针对自动化流程进行端到端验收，指出与人工操作的差异）Testing and experience feedback provider (conduct end-to-end acceptance of automated processes, point out differences from manual operations)

D.流程优化建议者（在自动化前，协助重设计更高效的业务流程）Process optimization advisor (assist in redesigning more efficient business processes before automation)

E.低代码配置协作者（接受培训后，在平台上直接调整规则阈值、审批流）Low-code configuration collaborator (after receiving training, directly adjust rule thresholds and approval processes on the platform)

F.其他（请注明）Others (please specify)

19.

若要您投入时间参与研发，您希望获得哪些支持？

If you need to invest time in R&D, what support do you hope to get? (Multiple choices allowed)

【多选题】

A. 项目期间适度减少原岗位工作量 Appropriately reduce the workload of the original position during the project period

B. 接受 AI 工具与逻辑设计培训 Receive training on AI tools and logic design

C. 获得项目奖金或绩效倾斜 Get project bonus or performance preference

D. 计入个人发展 / 晋升评估加分 Be counted as extra points in personal development/promotion assessment

E. 明确的成果归属与知识产权说明 Clear statement of achievement ownership and intellectual property rights

F. 其他（请注明）Others (please specify)

20.

在参与 AI 自动化项目中，您作为业务人员最大的顾虑是什么？

As a business person, what is your biggest concern in participating in an AI automation project? (Multiple choices allowed)

【多选题】

A.占用大量业务高压期时间，影响本职工作考核 Occupy a lot of time during peak business periods, affecting the assessment of my own work

B.业务数据敏感，担心参与过程导致数据泄露或合规问题 Sensitive business data, worried about data leakage or compliance issues during participation

C.一旦过程出错（如规则错配导致结果错误），责任界定不清 In case of errors in the process (e.g. wrong rules leading to wrong results), the responsibility is not clearly defined

D.项目成功后，自己从 “操作者” 变 “规则维护者”，不习惯不踏实 After the project succeeds, I will change from an "operator" to a "rule maintainer", which is uncomfortable and unsteady

E.跨部门协作困难，沟通成本极高 Difficult cross-departmental collaboration, extremely high communication costs

F.管理层口头重视，但实际没有资源或制度保障 Management pays attention verbally, but there is no actual resource or system guarantee

G.其他（请注明）Others (please specify)

21.

您认为自身当前能力，与 AI 自动化开发所需（如清晰定义业务规则、梳理异常流程、准备结构化样本数据）的匹配程度如何？

How well do you think your current abilities match the requirements of AI automation development (e.g. clearly defining business rules, sorting out abnormal processes, preparing structured sample data)?

A. 完全没概念 No concept at all

B. 能模糊描述流程，但无法抽象为规则 Can vaguely describe the process, but cannot abstract it into rules

C. 可以写出常规审核判断要点，但遗漏多 Can write conventional review key points, but with many omissions

D. 能清晰画出包含正常流和异常流的规则逻辑图 Can clearly draw the rule logic diagram including normal and abnormal flows

E. 非常熟练，曾参与过 RPA 或系统实施 ery proficient, have participated in RPA or system implementation

22.

如果有机会，您是否愿意学习 “业务规则工程化” 或 “无代码 AI 配置” 等新技能？

If you have the opportunity, would you be willing to learn new skills such as "business rule engineering" or "no-code AI configuration"?

23.

您偏好的学习方式？

What is your preferred learning method? (Multiple choices allowed)

【多选题】

A.短小精炼的线上微课（针对具体业务场景） Short and concise online micro-courses (for a specific business scenario)

B.业务与 IT 联合工作坊，用真实业务案例演示 Joint workshops between business and IT, demonstrated with real business cases

C.提供《AI 智能体训练师操作手册》边查边做 Provide "AI Agent Trainer Operation Manual" for reference while doing

D.已上线项目的同事经验分享带教 Experience sharing and mentoring from colleagues who have launched projects

E. 线下集中培训（面对面实操教学）Offline centralized training (face-to-face practical teaching)

F. 线上直播课（可回放，支持互动答疑）Online live courses (replayable, with interactive Q＆A)

G. 案例库 / 视频教程（可随时查看）Case library/video tutorials (available for viewing at any time)

H.其他（请注明）Others (please specify)

24.

您在日常工作中，最想让 AI 帮你自动化解决的三个具体痛点是什么？

What are the three specific pain points in your daily work that you most want AI to help you automate and solve?

请您使用回车或；区隔三个具体痛点。

25.

对于将工作内容转为 AI 自动化，您最大的顾虑是什么？

What is your biggest concern about converting work content into AI automation?

26.

对于集团工作 AI 自动化及智能体应用推进，您还有哪些想法、建议或最担心的事？

Do you have any other ideas, suggestions or concerns about the promotion of AI automation and agent application in the Group?

27.

我们希望找到愿意参与和拥抱 AI 工作融合的同路人，如果你愿意参与，请留下您的个人信息，让我们能够找到你。

我们将根据大家的业务匹配度和个人意愿程度，优先选择一批同事，配备智能体进行测试和使用，也会给予专项指导和帮助，期待您的参与。

We seek like-minded colleagues ready to embrace AI at work. Leave your details if you wish to join. Priority selection is based on business fit and willingness. Selected staff will get early access to AI agents with dedicated guidance.

姓名 Name：
姓名 Name：
电话 Phone Number：
电话 Phone Number：
邮箱 Email：
邮箱 Email：
您最想体验的AI功能/场景 Preferred AI Features / Scenarios to Experience：
您最想体验的AI功能/场景 Preferred AI Features / Scenarios to Experience：