* 2. What is the main purpose of your current visit to Shenzhen? 您本次来深主要目的?[Multiple]
* 3. How many times have you visited Shenzhen before? 您既往来深次数是?
* 4. What is your expected duration of stay in Shenzhen this time? 您本次在深停留时长预计为?
* 5. Which districts of Shenzhen do you mainly stay in? Multiple choices are allowed.您在深的主要活动区域是?可多选。[Multiple]
II . Evaluation of Public Services 公共 服务评价
* 1. On a scale of 1-5, how satisfied are you with Shenzhen's government service s overall?您对深圳政务服务整体满意度是? [Multiple]
* 2. Which of the following government services have you encountered problems with in Shenzhen?您在深圳以下哪个政务服务方面遇到过问题?[Multiple]
* 3.MeWhat problems have you encountered with medical services in Shenzhen?您在深圳体验医疗服务时遇到了哪些问题? [Multiple]
* 4. What problems have you encountered with emergency services in Shenzhen?您在深圳体验应急服务时遇到了哪些问题? [Multiple]
III. Evaluation of Business Services商务 服务 评价
* 1. On a scale of 1-5, how satisfied are you with Shenzhen's business services overall?您对深圳商务服务整体满意度是? [Multiple]
* 2. Which of the following business services have you encountered problems with in Shenzhen?您在深圳以下哪个商务服务方面遇到过问题?[Multiple]
IV. Evaluation of Transportation Services 公共 交通 服务 评价
* 1.Evaluation of Transportation Servic1. On a scale of 1-5, how satisfied are you with Shenzhen's public transportation services overall?您对深圳公共交通服务整体满意度是? [Multiple]
* 2. Which of the following transportation services have you encountered problems with in Shenzhen?您在使用深圳公共交通服务时遇到了哪些问题?[Multiple]
* 3. What method do you usually use to get a taxi/rides in Shenzhen?您在深圳一般通过什么方式打车?[Multiple]
V. Evaluation of Financial Payment Services金融支付 服务 评价
* 1.On a scale of 1-5, how would you rate the acceptance coverage of overseas bank cards in Shenzhen?请按1-5分评分,您如何评价深圳境外银行卡的刷卡覆盖范围?
* 2.How would you rate the reasonableness of fees for overseas card payment in Shenzhen?您如何评价深圳境外卡支付手续费的合理性?
* 2.What problems have you encountered when using mobile payment in Shenzhen?您在深圳使用移动支付时遇到了哪些问题? [Multiple]
* 3.On a scale of 1-5, how convenient is the foreign currency exchange service in Shenzhen?请按1-5分评分,深圳的外汇兑换服务便捷度如何?
* 4.How would you rate the availability of cash usage scenarios and merchant acceptance of cash in Shenzhen?深圳的现金使用场景充足度及商户现金接受度如何?
* 5.What problems have you encountered when using bank cards in Shenzhen?您在深圳使用银行卡时遇到了哪些问题? [Multiple]
VI. Evaluation of Consumption Services消费 服务 评价
* 1.Through which channel do you mainly obtain consumption information(e.g., catering, accommodation, shopping)? 您主要从哪个渠道获取餐饮、住宿、购物等消费信息? [Multiple]
* 2.Which online platforms do you mainly use to obtain consumption information such as catering, accommodation and shopping in Shenzhen?您主要通过哪些线上平台获取深圳的餐饮、住宿、购物等消费信息?[Multiple]
* 3.What problems have you encountered with catering services in Shenzhen?您在深圳体验餐饮服务时遇到了哪些问题? [Multiple]
* 4.What problems have you encountered with accommodation services in Shenzhen?您在深圳体验住宿服务时遇到了哪些问题? [Multiple]
* 5.What problems have you encountered with shopping & consumption services in Shenzhen?您在深圳体验购物消费服务时遇到了哪些问题? [Multiple]
VII. Evaluation of Communication and Network Services通信网络服务评价
* 1.What problems have you encountered with international roaming services in Shenzhen?您在深圳使用国际漫游服务时遇到了哪些问题? [Multiple]
* 2.What problems have you encountered with SIM card or eSIM card services in Shenzhen?您在深圳办理使用SIM卡/eSIM卡服务时遇到了哪些问题? [Multiple]
VIII. Evaluation of Social Environment社会环境评价
* 1.On a scale of 1-5, how would you rate the popularity of English in public places in Shenzhen?请按1-5分评分,深圳公共场所英语普及度如何?
1 (Very poor/极差)
5 (Very good/极佳)
* 2.How would you rate the popularity of your native language in public places in Shenzhen?深圳公共场所您本国语言的普及度如何?
1 (Very poor/极差)
5 (Very good/极佳)
* 3.How would you rate the standardization and accuracy of foreign language signs in public places in Shenzhen?深圳公共场所外语标识的规范度及准确性如何?
* 4.What problems have you encountered with cultural adaptation in Shenzhen?您在深圳体验文化适配相关服务时遇到了哪些问题? [Multiple]
ΙΧ . Overall Evaluation & Improvement Suggestions 总体评价与改进建议
* 1.What problems have you encountered with cultural adaptation in Shenzhen?您在深圳体验文化适配相关服务时遇到了哪些问题?
* 2.Have you been to other highly internationalized cities? 您是否到访其他国际化程度较高的城市?
* 3.What international services from these cities do you think Shenzhen can learn from?您认为这些城市有哪些国际化服务深圳可以借鉴?[Multiple]
* 4.What international services in Shenzhen do you think need optimization and enhancement?Do you have any specific suggestions?您认为深圳还需优化提升哪些国际化服务领域?您是否有其他具体建议?[Multiple]
Thank you for taking the time to complete this questionnaire,your feedback is greatly appreciated!问卷到此结束,衷心感谢您抽出时间填写问卷,您的反馈对我们至关重要!
Evaluation object score