城市商品房社区社会资本与居民参与调查问卷

问卷说明Survey Instructions

本问卷仅用于学术研究，采取匿名方式填写。

本问卷中所指的“社区”，是指您目前实际居住的商品房小区，即由房地产开发形成、居民共享公共空间（如广场、绿地、活动室等），并通常由物业公司、居民委员会或业主委员会进行日常管理的居住单元。

请您根据当前居住小区的真实情况作答，感谢您的配合。

This questionnaire is for academic research purposes only and will be completed anonymously.

In this questionnaire, the term community refers to the commercial housing residential community in which you currently live. It is a residential unit developed by real estate developers, where residents share public spaces such as squares, green areas, and activity rooms, and which is usually managed on a daily basis by a property management company, a residents’ committee, or a homeowners’ committee.

Please answer the questions based on the actual situation of your current residential community. Thank you for your cooperation. 

I. 居民基本信息 Basic Information of Respondents

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1. 您的性别 What is your gender?
Male 男性
Female 女性
*
2. 您的年龄段是 What is your age group?
A. 18–30
B. 31–45
C. 46–60
D. 60+
*
3. 您所居住的社区所在的省份与城市：Please indicate the province and city where your community is located.
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4. 您在当前小区的居住年限是 How long have you lived in your current community?
A. 一年以下 Less than 1 year
B. 1至3年 1–3 years
C. 3至5年 3–5 years
D. 5年以上 More than 5 years

II. 社区基本情况 Basic Information about the Community 

*
5. 您目前在该社区的居住身份是 What is your current residential status in this community?
A. 产权业主，长期自住 Homeowner (long-term resident)
B. 产权业主，但不常居住 Homeowner (non-resident)
C. 长期租户（1 年以上）Long-term tenant (more than 1 year)
D. 短期租户 Short-term tenant
*
6. 您所在社区目前涉及的主要治理主体包括哪些？ (多选)Which of the following governance actors are currently involved in your community?  (Multiple choice)【多选题】
A.街道办办事处 Subdistrict office
B. 居民委员会 Residents’ committee
C. 物业服务企业与业主委员会 Property service enterprises and owners' committees
D. 社会组织 / 志愿者组织Social organizations or volunteer groups
E. 无明确治理主体 No clearly defined governance actors

III. 社会资本与邻里关系 Social Capital and Neighborly Relations 

请说明您对以下陈述的认同程度。Please indicate your level of agreement with the following statements.

(1 = 非常不同意Strongly Disagree, 2 = 不同意Disagree, 3 = 中立Neutral, 4 = 同意Agree, 5 = 非常赞同Strongly Agree)

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7. 我信任本小区的大多数邻居。I trust most of the neighbors in this community. 
很不同意
很同意
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8. 当我在小区中遇到问题时，邻居通常愿意提供帮助。When I encounter problems in the community, neighbors are usually willing to offer help. 
很不同意
很同意
*
9. 本小区邻里之间普遍存在互相帮助的情况。Mutual assistance among neighbors is common in this community. 
很不同意
很同意
*
10. 即使没有明确规定，我也会遵守小区中被普遍认可的公共行为规范。Even in the absence of explicit rules, I am willing to follow the commonly accepted norms of behavior in this community.
很不同意
很同意
*
11. 在本小区中，我有可以经常交流的邻居或熟人。I have neighbors or acquaintances in this community with whom I regularly interact. 
很不同意
很同意
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12. 本小区为居民之间的交流提供了基本的平台。This community provides basic platforms for interaction among residents.
很不同意
很同意
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13. 我对目前居住的社区有较强的归属感。 I have a strong sense of belonging to the community where I currently live.
很不同意
很同意
IV. 公民参与与集体行动 Civic Participation and Collective Action
*
14. 您认为您所在社区居民参与社区事务的总体积极性水平如何？How would you rate the overall level of residents’ participation in community affairs in your community?
A. 非常高 Very high
B. 较高 Relatively high
C. 一般 Moderate
D. 较低 Relatively low
E. 非常低 Very low
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15.（若您认为社区居民参与积极性一般或较低，请回答以下问题）您认为居民参与社区事务积极性较低的主要原因是什么？（可多选）What do you think are the main reasons for residents’ low participation in community affairs? (Multiple choice)【多选题】
A. 工作或生活忙碌，没有时间参与 Busy with work or daily life and having little time to participate
B. 不了解社区参与渠道或流程 Lack of knowledge about participation channels or procedures
C. 认为参与效果有限 Belief that participation has limited impact or effectiveness
D. 对社区公共事务不感兴趣 Lack of interest in community public affairs
E. 邻里关系疏远，缺乏归属感 Weak neighborly relationships and lack of sense of belonging
F. 社区组织或活动不足 Insufficient community organizations or activities
G. 对物业或业委会缺乏信任 Lack of trust in the property management or homeowners’ committee
H. 参与流程复杂，成本较高 Participation procedures are complicated or costly
I. 认为其他居民会参与，自己无需再参与 Belief that other residents will participate, so personal participation is unnecessary
J. 其他（请说明）：______Other (please specify): ______
*

16. 您更愿意通过哪种方式参与社区事务？（可多选）Which of the following ways would you prefer to participate in community affairs? (Multiple choice) 

【多选题】
A. 线上问卷或投票 Online surveys or voting
B. 微信群或公众号互动 Interaction through WeChat groups or official accounts
C. 线下议事会 Offline consultation or deliberation meetings
D. 志愿服务活动 Volunteer service activities
E. 投诉或建议渠道 Complaint or suggestion channels
F. 线上会议 Online meetings
G. 社区活动（节日活动、兴趣活动等）Community activities (such as festivals or hobby groups)
H. 其他（请说明）：______Other (please specify): ______
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17. 您参与本社区公共事务（如会议、协商、志愿活动等）的频率如何？
How frequently do you participate in public affairs in this community (e.g., meetings, consultations, or volunteer activities)? 
A. 从不 Never
B. 很少 Rarely
C. 偶尔 Occasionally
D. 经常 Often
E. 非常频繁 Very often
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18. 如果社区公共事务需要居民参与，我愿意投入时间和精力。If community affairs require resident participation, I am willing to invest time and effort.
很不同意
很同意
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19. 即使我不参与社区公共事务，也能享受到社区治理带来的成果。Even if I do not participate in community public affairs, I can still benefit from governance outcomes. 
很不同意
很同意
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20. 当我认为大多数居民不会参与时，我也会选择不参与。When I believe that most residents will not participate, I will also choose not to participate. 
很不同意
很同意
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21. 我认为居民参与社区事务能够对社区治理结果产生实际影响。I believe that resident participation in community affairs can have a real impact on community governance outcomes. 
很不同意
很同意
V. 公共空间与治理环境 Public Space and Governance Environment 
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22. 本社区公共空间的数量和类型较为充足。The quantity and types of public spaces in this community are sufficient. 
很不同意
很同意
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23. 社区公共空间在日常生活中使用方便、可达性较好。Public spaces in this community are convenient to use in daily life and have good accessibility. 
很不同意
很同意
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24. 社区管理方会听取居民意见，并提供参与渠道。Community management actors listen to residents’ opinions and provide channels for participation. 
很不同意
很同意
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25. 我对本社区的整体治理效果感到满意。I am satisfied with the overall governance performance of this community. 
很不同意
很同意
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