深圳香港培僑書院龍華信義學校採購管理服務指引調查問卷 Survey on the PKXYS Procurement Management Service Guideline

一、基本資訊

Basic Information

1.您所在的部門是?

Which department are you in?

A.中學部（請注明具體科組: ）Secondary Division (please specify subject panel: )

B.小學部（請注明具體科組: ）Primary Division (please specify subject panel: )

C.全校事務（請注明具體部門: ）Whole-school Affairs (please specify department: )

D.財務部 Finance Department

E.行政後勤服務中心（請注明具體部門: ）Administrative ＆ Logistics Service Centre (please specify department: )

2.您在採購相關工作中的主要角色是?

What is your role in procurement-related work?

A.需求提報人 Request initiator

B.採購審批人 Procurement approver

C.尚未接觸過採購流程中任何角色 Have not yet participated in any procurement role

二、指引認知與獲取情況

Guideline Awareness and Access

1.您是否完整閱讀過《採購管理服務指引》試行版?

Have you read the Procurement Management Service Guideline (Provisional) in full?

A. 是，已通讀全文 Yes, read completely

B. 否，部分閱讀（僅針對自身工作相關的章節） No, only partially (only relevant sections)

C. 否，未閱讀過，但聽過指引的內容 No, but familiar with its content

D. 否，完全不知道 No, not aware of it

2.您主要通過哪些渠道獲取《採購管理服務指引》?

How did you mainly access the Guideline?

【多选题】

A.學校內部OA公告 School internal OA announcement

B.學校企業微信郵箱 School WeCom email

C.部門內部培訓 Departmental training

D.同事分享 Colleague sharing

E.其他（請注明: ）Other (please specify: )

3.您認為指引的獲取管道是否便捷?並可選擇您認為更便捷的途徑/提出其他建議:

Are the channels for accessing the Guideline convenient? Please indicate your preferred method or provide suggestions:

A. 非常便捷 Very convenient

B. 比較便捷（建議可再增加的渠道）Fairly convenient (please suggest additional channels: )

C. 不便捷（請說明原因及期待使用的渠道） Inconvenient (please explain why and which channels you prefer: )

三、指引執行情況

Guideline Implementation

1.在實際採購工作中，您是否嚴格遵循指引中的流程與要求?

In practice, do you strictly follow the procedures and requirements in the Guideline?

A.完全遵循 Fully follow

B.大部分遵循，僅少數緊急情況忘了先提交採購審批 Mostly follow, occasionally skipped approval in urgent cases

C.很少遵循，指引與實際工作方式脫節（請說明具體情況: ） Rarely follow; the Guideline is not aligned with actual working practices (please specify: )

2.您在執行指引過程中，遇到的主要困難有哪些?

What difficulties have you encountered when following the Guideline?

【多选题】

A.指引條款表述偏專業/生硬，難以準確理解 Overly professional or formal language makes clauses difficult to understand

B.審批流程偏繁瑣，等待審批耗時較長，增加採購週期 The approval process is cumbersome and time-consuming

C.不同審批人的審批標準不統一，難以精准把握要求 Different approvers have inconsistent standards

D.缺乏配套的操作模版或工具支持（比如: ） Lack of templates or supporting tools (e.g., )

E. 遇到特殊採購場景，無明確指引（請說明場景: ） No clear guidance for special procurement situations (please specify: )

F. 其他（請注明:）Other (please specify: )

3.指引中哪些條款對您的工作幫助最大?

Which sections of the Guideline have been most helpful to your work?

【多选题】

A. 未閱讀過該指引，不清楚 Haven't read it, not sure

B. 採購業務原則 Procurement business principles

C. 採購類型及對應環節工作指引 Procurement types and related procedural guidance

D. 比價/招標的數量安排及要求 Price comparison/tender quantity arrangements and requirements

E. 採購的招標規定與流程 Tender regulations and procedures

F. 採購風險防控內容 Procurement risk management

G. 其他（請注明:） Other (please specify: ）

4.當您在提交採購申請過程中遇到疑問時，更傾向於通過哪種方式尋求解答?

When you have questions during a procurement request, which method do you prefer to seek answers?

【多选题】

A. 查閱 OA公告中的《採購管理服務指引》 Refer to the Guideline in the OA announcement

B. 直接諮詢採購部同事 Consult the Procurement Department directly

C. 詢問本部門同事 Ask colleagues within my department

D. 其他方式（請注明:）Other (please specify:）

5.關於自行採購，以下說法您覺得哪些是對的呢?

Regarding self-procurement, which statements do you consider correct?

【多选题】

A. 採購申請總訂單金額≤3000元時，可直接先購買再補採購申請 For total purchase ≤ RMB 3,000, you may buy first and submit the request later

B. 不管金額多少，均必須先發起OA申請，審批通過後才可購買 All purchases, regardless of amount, require an OA request and approval before buying

C. 哪怕是自購單，只要單項金額達1000元，均需要進行比價 Even for self-procurement, any single item ≥ RMB 1,000 requires price comparison

D. 自行採購僅限通過京東、天貓、淘寶、1688及拼多多這五大電商平臺進行 Self-procurement is only allowed via JD, Tmall, Taobao, 1688, or Pinduoduo

四、意見收集

Feedback and Suggestions

1.結合過往自行採購的工作開展，您是否有優化建議?可根據實際情況，比如:

Based on your experience with self-procurement, do you have suggestions for improvement? For example:

【最少选择1项】

A、自購金額的設定方面: On purchase amount limits:

B、自購平臺的選擇方面: On platform selection:

C、其他: Other:

2.若採購部開展採購專項培訓工作，您覺得有需要嗎?如有需要，您希望培訓重點涵蓋哪些內容?或有哪些具體的培訓需求、建議?請詳細說明:

Do you think procurement-specific training would be useful? If yes, what topics or content would you like covered? Or do you have any specific training needs or suggestions? Please specify:

A、需要，想重點培訓（請同步告知您的部門） Yes, I would like training on:

B、不需要，自己看指引就好 No, the Guideline alone is sufficient

3.後勤採購部的工作開展一直秉持在務實中，持續精進與創新。期待您為我們的工作優化提供寶貴建議，謝謝:

The Logistics & Procurement Department continuously strives for efficiency and improvement. Please provide any additional suggestions to help us optimise our work:

五、服務評價

Service Evaluation

1.在過往採購服務中，是否有讓您贊許的人和事（如後勤採購部對接同事的高效回應、問題妥善處理等）?

In past procurement services, are there any examples of excellent support or colleagues you would like to recognise (e.g., prompt responses, effective problem handling)?

A、有的，期待您的具體分享 Yes, please share:

B、沒有，每位採購同事對接方式都差不多 No, all procurement staff provide similar service

2.請對後勤採購部的整體服務進行評分:

（5:非常滿意，4:滿意，3:一般，2:不滿意，1:非常不滿意）

How would you rate the overall service of the Logistics & Procurement Department?

(5 = Very Satisfied, 4 = Satisfied, 3 = Neutral, 2 = Unsatisfied, 1 = Very Unsatisfied)

深圳香港培僑書院龍華信義學校採購管理服務指引調查問卷Survey on the PKXYS Procurement Management Service Guideline

深圳香港培僑書院龍華信義學校採購管理服務指引調查問卷Survey on the PKXYS Procurement Management Service Guideline

深圳香港培僑書院龍華信義學校採購管理服務指引調查問卷

Survey on the PKXYS Procurement Management Service Guideline

深圳香港培僑書院龍華信義學校採購管理服務指引調查問卷

Survey on the PKXYS Procurement Management Service Guideline