Consumer Behaviour in Digital Food Delivery Services: A Survey of Young Adults

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1.
How often do you use food delivery services?
A. Daily
B. Several times a week
C. Once a week
D. Rarely
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2.
How long have you been using food delivery services?
A. Less than 6 months
B. 6–12 months
C. 1–2 years
D. More than 2 years
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3.
Which platform do you use most frequently?
A. Uber Eats
B. Deliveroo
C. Just Eat
D. Others
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4.
What is your average spending per order?
A. Under £10
B. £10–£20
C. £20–£30
D. Above £30
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5.
What is your main reason for using food delivery services?
A. Convenience
B. Price/discounts
C. Variety of food choices
D. Lack of time
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6.
How important are the following factors when choosing a platform? (Scale: Very Important → Not Important)
A. Price
B. Delivery speed
C. App usability
D. Food quality
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7.
How often do promotions or discounts influence your decision?
A. Always
B. Often
C. Sometimes
D. Never
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8.
Do you compare multiple platforms before placing an order?
A. Always
B. Sometimes
C. Rarely
D. Never
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9.
What time do you most frequently order food delivery?
A. Breakfast
B. Lunch
C. Dinner
D. Late night
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10.
How satisfied are you with food delivery services overall?
A. Very satisfied
B. Satisfied
C. Neutral
D. Dissatisfied
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11.
What is the biggest problem you have experienced?
A. Late delivery
B. High prices
C. Poor food quality
D. App issues
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12.
Would you recommend food delivery services to others?
A. Yes
B. No
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