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Quick Survey 2.0-Satisfaction Survey of Dreame Robot Vacuum——Aqua10 ultra Roller
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We sincerely hope that Dreametech has delivered a wonderful product experience. This survey will take you roughly 10 minutes to complete. Help us do better by telling us how you really feel!
Note: Since there have been iterations in the beta machine's firmware version, please base your evaluation on the latest one or two firmware versions.
PARTⅠ Overall satisfaction
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1.
If your friends and relatives want to buy a robotic vacuum with similar functions, to what degree would you be willing to recommend this Dreame robotic vacuum to them? (Please rate on a scale of 0-10)
Not possible
Highly possible
0
1
2
3
4
5
6
7
8
9
10
*
2.
What are the reasons you are likely to recommend this product to others?
Please select the options first, and then indicate the details.
[Multiple]
Navigation ＆ cleaning experience on lower space (the Active Binocular+ LDS navigation)
Cleaning effect on edges and corners (mop extension, side brush extension)
Multi-functional automatic base station (self-empty, 100 ℃ hot water mop washing, auto dry, auto solution refilling, etc.)
Intelligence (Active Binocular obstacle avoidance, Clean Genius mode, stereoedge obstacle Avoidance, etc)
Overall navigation efficiency (route planning and mapping)
Voice control
Quality/durability
Appearance
Ease of maintenance (detangling duobrush, mop, dirty water tank, etc.)
Intelligent cleaning strategy for carpets (chassis lifting, mop lifting, side brush lifting, roller shield opening etc.)
Vacuuming effect
Mobility (move uphill/surmount obstacles successfully, get itself unstuck, and anti-winding)
Mopping effect of roller mop
App interactivity (easy to use and operate, with comprehensive and innovative functions such as customized cleaning, video monitoring, etc.)
Other(s), please specify
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*
3.
What improvements can we make that would make you more likely to recommend the product to others?
Please select the options first, and then indicate the details.
[Multiple]
Vacuuming effect
Multi-functional automatic base station (self-empty, 100 ℃ hot water mop washing, auto dry,auto solution refilling, etc.)
Ease of maintenance (detangling duobrush, mop, dirty water tank, etc.)
Appearance
Overall navigation efficiency (route planning and mapping)
Mopping effect of roller mop
Cleaning effect on edges and corners (mop extension, side brush extension)
Intelligence (Active Binocular obstacle avoidance, Clean Genius mode, stereoedge obstacle Avoidance, etc)
Quality/durability
App interactivity (easy to use and operate, with comprehensive and innovative functions such as customized cleaning, video monitoring, etc.)
Mobility (move uphill/surmount obstacles successfully, get itself unstuck, and anti-winding)
Voice control
Intelligent cleaning strategy for carpets (chassis lifting,mop lifting, side brush lifting,roller shield opening etc.)
Navigation ＆ cleaning experience on lower space (the Active Binocular+LDS navigation)
Other(s), please specify
*
*
4.
What are the reasons you would not recommend this product to others?
Please select the options first, and then indicate the details.
[Multiple]
Mobility (move uphill/surmount obstacles successfully, get itself unstuck, and anti-winding)
Vacuuming effect
Voice control
Navigation ＆ cleaning experience on lower space (the Active Binocular+ LDS navigation)
Ease of maintenance (detangling duobrush, mop, dirty water tank, etc.)
Intelligent cleaning strategy for carpets (chassis lifting, mop lifting, side brush lifting,roller shield opening etc)
Overall navigation efficiency (route planning and mapping)
Appearance
Multi-functional automatic base station (self-empty, 100 ℃ hot water mop washing, auto dry,auto solution refilling, etc.)
Quality/durability
Intelligence (Active Binocular obstacle avoidance, Clean Genius mode, stereoedge obstacle Avoidance, etc)
Mopping effect of roller mop
Cleaning effect on edges and corners (mop extension, side brush extension)
App interactivity (easy to use and operate, with comprehensive and innovative functions such as customized cleaning, video monitoring, etc.)
Other(s), please specify
*
*
5.
How would you like to rate the overall experience of this robotic vacuum? (Please rate on a scale of 1-5)
Very dissatisfied
Very satisfied
1
2
3
4
5
*
6.
Why are you dissatisfied with this product? Please explain the reason in detail.
*
7.
What aspects of this product are you satisfied with?
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8.
You seem to be satisfied with this product. What aspects of it do you find most satisfying? Please explain in detail.
*
9.
Are you dissatisfied with any aspect of this product? Please specify.
*
10.
Based on your experience with the Aqua10 Roller, please evaluate
whether its selling point functions meet your expectations or
meet your
requirements
.
(If you give a score of 1-3, please specify what you are dissatisfied with or what you think needs improvement.)
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Roller mop's Mopping Effect (including: Mop with live water for floor cleaning, ultra-high ground pressure, mop stays fluffy in real-time, dynamic adjustment, effortlessly tackling stains)
Roller mop's Mopping Effect (including: Mop with live water for floor cleaning, ultra-high ground pressure, mop stays fluffy in real-time, dynamic adjustment, effortlessly tackling stains)
Multi-functional Dual cleaning liquid tank, expert in disinfection and deodorization for pet households
Multi-functional Dual cleaning liquid tank, expert in disinfection and deodorization for pet households
100℃-Hot-Water Mop Washing
100℃-Hot-Water Mop Washing
Obstacle Avoidance Ability(Binocular Obstacle Avoidance system+edge-line laser + reinforcement learning system).
Obstacle Avoidance Ability(Binocular Obstacle Avoidance system+edge-line laser + reinforcement learning system).
Super obstacle crossing ability, with a ProLeap system and a chassis lifting system
Super obstacle crossing ability, with a ProLeap system and a chassis lifting system
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11.
Has your machine ever experienced any of the following problems?
[Multiple]
The dust bin/ HEPA filter was clogged
Robot dripping water during vacuum and mop
Water leakage when washing mops at the base station
The roller mop shield/guard/mask does not open on the carpet.
Some low areas cannot be reached with extended side brush or extended roller mop.
Other problems/malfunctions, please specify:
*
The above situations have not occurred
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12.
Disregarding
the
HEPA filter blockage
and
water leakage issues from the base station or robot
, what is your current level of satisfaction with this robot vacuum cleaner? Please rate on a scale of 1-5.
Very dissatisfied
Very satisfied
1
2
3
4
5
PART Ⅱ Satisfaction with specific functions
*
13.
Do you have a pet in your home?
Yes
No
*
14.
Do you have a carpet in your home?
Yes
No
*
15.
Have you used voice control function?
Yes
No
*
16.
Regarding the cleaning effect of this machine are you satisfied?
(Please rate on a scale of 1-5, with 1 representing very dissatisfied and 5 representing very satisfied)
If you have a detailed evaluation, please add it in the fill-in-the-blank.
(If you give a score of 1-3, please specify what you are dissatisfied with or what you think needs improvement.)
Very dissatisfied
2
3
4
Very satisfied
Overall mopping effect
Overall mopping effect
Water stains residue (whether there are water stains left on the floor)
Water stains residue (whether there are water stains left on the floor)
Cleaning effect on wet stains (spilled juice, coffee, sauce...)
Cleaning effect on wet stains (spilled juice, coffee, sauce...)
Cleaning effect on daily dirt (dust, small particles and so on)
Cleaning effect on daily dirt (dust, small particles and so on)
Vacuuming effect of the duobrush
Vacuuming effect of the duobrush
Vacuuming effect on edges and corners
Vacuuming effect on edges and corners
Mopping effect on edges and corners
Mopping effect on edges and corners
Cleaning effect on hard floor
Cleaning effect on hard floor
Cleaning effect in low areas
Cleaning effect in low areas
Cleaning effect on human hair
Cleaning effect on human hair
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17.
Regarding the self-cleaning function and maintenance of this product, are you satisfied?
(Please rate on a scale of 1-5, with 1 representing very dissatisfied and 5 representing very satisfied)
If you have a detailed evaluation, please add it in the fill-in-the-blank.
(If you give a score of 1-3, please specify what you are dissatisfied with or what you think needs improvement.)
Very dissatisfied
2
3
4
Very satisfied
the effect of self-emptying function
the effect of self-emptying function
the effect of washing mops with 100 ℃ hot water
the effect of washing mops with 100 ℃ hot water
the mop drying function
the mop drying function
the dust bag/dust box drying function
the dust bag/dust box drying function
the effect of auto solution refilling
the effect of auto solution refilling
Disassembly and cleaning of washboard
Disassembly and cleaning of washboard
Disassembly and cleaning of dust box and filter
Disassembly and cleaning of dust box and filter
the maintenance of the dual brush
the maintenance of the dual brush
the maintenance of the side brush
the maintenance of the side brush
the maintenance of the mop
the maintenance of the mop
the maintenance of the Dual-solution Compartment
the maintenance of the Dual-solution Compartment
the maintenance of the washboard
the maintenance of the washboard
the maintenance of the station
the maintenance of the station
the maintenance of the robot
the maintenance of the robot
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18.
Regarding the mobility, intelligence functions and navigation efficiency of this product, are you satisfied?
(Please rate on a scale of 1-5, with 1 representing very dissatisfied and 5 representing very satisfied)
If you have a detailed evaluation, please add it in the fill-in-the-blank.
(If you give a score of 1-3, please specify what you are dissatisfied with or what you think needs improvement.)
Very dissatisfied
2
3
4
Very satisfied
Overall Navigation experience
Overall Navigation experience
navigation in low areas, such as under bed
navigation in low areas, such as under bed
Accuracy of obstacle recognition
Accuracy of obstacle recognition
Ability to avoid obstacles (avoid collision)
Ability to avoid obstacles (avoid collision)
Ability to climb and surmount obstacles
Ability to climb and surmount obstacles
Ability to prevent cord from becoming tangled
Ability to prevent cord from becoming tangled
Route planning(is there any situation of skip cleaning and is the route planning reasonable )
Route planning(is there any situation of skip cleaning and is the route planning reasonable )
Mapping function (mapping speed and the accuracy of mapping)
Mapping function (mapping speed and the accuracy of mapping)
Accuracy of auto-partitioning and room recognition
Accuracy of auto-partitioning and room recognition
Experience of chassis lifting function (does the chassis aumomatically lift when encountering threshold）
Experience of chassis lifting function (does the chassis aumomatically lift when encountering threshold）
Experience of automatic mop extension function
Experience of automatic mop extension function
Experience of side brush extension function
Experience of side brush extension function
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19.
Regarding the performance of the pet strategy, are you satisfied?
(Please rate on a scale of 1-5, with 1 representing very dissatisfied and 5 representing very satisfied)
If you have a detailed evaluation, please add it in the fill-in-the-blank.
(If you give a score of 1-3, please specify what you are dissatisfied with or what you think needs improvement.)
Very dissatisfied
2
3
4
Very satisfied
Cleaning effect on pet hair
Cleaning effect on pet hair
Pet-friendly care
Pet-friendly care
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20.
Regarding the performance of the carpet strategy, are you satisfied?
(Please rate on a scale of 1-5, with 1 representing very dissatisfied and 5 representing very satisfied)
If you have a detailed evaluation, please add it in the fill-in-the-blank.
(If you give a score of 1-3, please specify what you are dissatisfied with or what you think needs improvement.)
Very dissatisfied
2
3
4
Very satisfied
Cleaning effect on carpets
Cleaning effect on carpets
Ability to recognize carpets
Ability to recognize carpets
Automatic mop lifting
Automatic mop lifting
Experience of side brush lifting function
Experience of side brush lifting function
Experience of chassis lifting function (does the chassis aumomatically lift when encountering a carpet）
Experience of chassis lifting function (does the chassis aumomatically lift when encountering a carpet）
Experience of the roller mop mask/shield rotates out
Experience of the roller mop mask/shield rotates out
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21.
Regarding the following performance of this product, are you satisfied?
(Please rate on a scale of 1-5, with 1 representing very dissatisfied and 5 representing very satisfied)
If you have a detailed evaluation, please add it in the fill-in-the-blank.
(If you give a score of 1-3, please specify what you are dissatisfied with or what you think needs improvement.)
Very dissatisfied
2
3
4
Very satisfied
Battery life in one charge
Battery life in one charge
Charging speed
Charging speed
Noise of the robot when vacuuming and mopping
Noise of the robot when vacuuming and mopping
Noise of base station when running (auto-empty, auto-dry，etc.)
Noise of base station when running (auto-empty, auto-dry，etc.)
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22.
Regarding the performance of this product in Dreamehome App, are you satisfied?
(Please rate on a scale of 1-5, with 1 representing very dissatisfied and 5 representing very satisfied)
If you have a detailed evaluation, please add it in the fill-in-the-blank.
(If you give a score of 1-3, please specify what you are dissatisfied with or what you think needs improvement.)
Very dissatisfied
2
3
4
Very satisfied
Overall experience of Dreamehome App
Overall experience of Dreamehome App
Wifi connection stability
Wifi connection stability
Map display (accurate, pleasing interface design)
Map display (accurate, pleasing interface design)
Map editing (easy to operate)
Map editing (easy to operate)
Customized cleaning: vacuuming and mopping mode, cleaning sequence settings and so on (easy to operate)
Customized cleaning: vacuuming and mopping mode, cleaning sequence settings and so on (easy to operate)
Operations of other functions (easy to find option and convenient to operate)
Operations of other functions (easy to find option and convenient to operate)
Interactivity of Dreamehome App ( interface interaction and layout logic)
Interactivity of Dreamehome App ( interface interaction and layout logic)
Function description and machine status prompt (accurate and easy to understand)
Function description and machine status prompt (accurate and easy to understand)
Fault prompt and guidance ( accurate and easy to understand)
Fault prompt and guidance ( accurate and easy to understand)
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23.
Regarding the performance of the voice control, are you satisfied?
(Please rate on a scale of 1-5, with 1 representing very dissatisfied and 5 representing very satisfied)
If you have a detailed evaluation, please add it in the fill-in-the-blank.
(If you give a score of 1-3, please specify what you are dissatisfied with or what you think needs improvement.)
Very dissatisfied
2
3
4
Very satisfied
Experience of voice control
Experience of voice control
*
24.
Regarding the performance of the CleanGenius mode, are you satisfied?
(Please rate on a scale of 1-5, with 1 representing very dissatisfied and 5 representing very satisfied)
If you have a detailed evaluation, please add it in the fill-in-the-blank.
(If you give a score of 1-3, please specify what you are dissatisfied with or what you think needs improvement.)
Very dissatisfied
2
3
4
Very satisfied
The understandability of CleanGenius mode ( have you understood this function)
The understandability of CleanGenius mode ( have you understood this function)
Experience of CleanGenius mode (cleaning time and effect)
Experience of CleanGenius mode (cleaning time and effect)
Accuracy of dirt identification
Accuracy of dirt identification
Mop-Rewashing and re-mopping (executed correctly)
Mop-Rewashing and re-mopping (executed correctly)
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25.
What is the current status of your model？
It can be used normally
There are glitches, but it can still be used
Completely broken and unusable
Others, please specify
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*
26.
How many days have the machine been used in total?
*
27.
What is your gender?
Male
Female
Prefer not to say
*
28.
How old are you?
18-25 years old
26-29 years old
30-39 years old
40-49 years old
50-59 years old
60 years old and above
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29.
What type of house do you currently reside in?
Single-family house
Apartment
Town house
Others, please specify
*
*
30.
What is the size of your residence?
＜80㎡
80-119㎡
120㎡-149㎡
150㎡-199㎡
200㎡-249㎡
250㎡-300㎡
＞300㎡
*
31.
How many floors are there in your own house?
1 floor
2 floors
3 floors or above
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32.
Have you ever used a robot vacuum cleaner before?
Yes, please specify the brand and model
*
No
*
33.
Is there anything that the Aqua 10 Ultra Roller is
significantly better
or
significantly worse
compared to those you have used before? please specify
*
34.
What aspects are you dissatisfied with when using this robot vacuum cleaner to clean carpets?
35.
Your Name：
Your Uid：
Your current firmware version：
*
*
36.
Which country are you from?
Italy
Spain
Sweden
Poland
Germany
France
USA
south korea
Other，please specify：
*
Evaluation object score
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Quick Survey 2.0-Satisfaction Survey of Dreame Robot Vacuum——Aqua10 ultra Roller
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