茶博会客户满意度调查

We would be grateful if you could spare a few minutes to complete this Customer Satisfaction.
Questionnaire to help us ensure that our standard of customer care exceeds expectations wherever possible.
Please tick the appropriate box to indicate your degree of satisfaction,where:1＝Excellent;2＝Good;3＝Satisfactory;4=Poor.
TOPICS ON ORGANIZING THE EXHIBITION
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1.
RESPONSIVEVESS:How do you rate our responsiveness?
Excellent
Good
Satisfactory
Poor
*
2.
PROFESSIONALISM:How do you rate our professionalism？
Excellent
Good
Satisfactory
Poor
*
3.
ENVIRONMENT:How do you rate our exhibition environment？
Excellent
Good
Satisfactory
Poor
*
4.
TECHNICAL SUPPORT:If you've received any technical support,how do you rate the technical competence of our staff?
Excellent
Good
Satisfactory
Poor
*
5.
ADVERTISEMENT:How do you rate our advertisement in and out of the venue?
Excellent
Good
Satisfactory
Poor
*
6.
INSTRUCTIONS:How do you rate our instructions?
Excellent
Good
Satisfactory
Poor
*
7.
BOOTH CONSTRUCTION:How do you rate our booth construction service?
Excellent
Good
Satisfactory
Poor
*
8.
DISMANTLING:How do you rate our dismantling service?
Excellent
Good
Satisfactory
Poor
*
9.
OVERALL
Excellent
Good
Satisfactory
Poor
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10.
CUSTOMER SERVICE
Excellent
Good
Satisfactory
Poor
11.
What do you like about our tea exhibition service? Give examples.
Professional reception service
Timely inquiry response
Thoughtful on-site guidance
Complete supporting services
12.
What do you dislike about our tea exhibition service? Give examples.
Slow response to inquiries
Unprofessional service staff
Inconvenient on-site guidance
Imperfect supporting services
13.
What are the factors that influence your decision to attend our tea exhibition?
Exhibition brand influence
Quality and variety of tea exhibits
Business cooperation and exchange opportunities
Organizing service and on-site experience
14.
Do you believe the tea exhibition will add value to your business?
Excellent
Good
Satisfactory
Poor
15.
Would you recommend our tea exhibition to others?
Excellent
Good
Satisfactory
Poor
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