客户满意度调查表(Customer questionnaire)

尊敬的客户(Respected customers)：感谢您对中杰鞋厂的支持与信任！为了更好的了解您的需求，提升我们的产品和服务质量，特此邀请您填写本满意度调查表。您的宝贵意见将帮助我们不断改进！Thank you for your support and trust in ChungJye. To better understand your requirements and enhance our product quality and services, we sincerely invite you to complete this questionnaire. Your valuable feedback will help us continuously improve!
您的姓名(your name)：
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您公司的名称(your company)：
New Balance
Under Armour
UL佑旅
HUGO BOSS
Clarks
lululemon
Sorel
Columbia
Ariat
Sun Day Red
OluKai
kailas
FILA
迪桑特
李宁
您的所在部门(your Department)：
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考核时间段：2025年下半年（7月-12月）

主要内容(Main contents)

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1. 您对中杰鞋厂的订单交付及包装的准确性是否满意?Are you satisfied with the orders delivery date and accuracy of package in ChungJye?
A.非常满意(Very satisfied)
B. 满意(Satisfied)
C. 一般(Neutral)
E. 不满意(Dissatisfied)
F. 非常不满意(Very dissatisfied)
G. 不清楚(Not sure)
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2. 您对中杰鞋厂开发及技术团队专业性评价如何?What’s your comments on development team and technical team of ChungJye?
A.非常满意(Very satisfied)
B. 满意(Satisfied)
C. 一般(Neutral)
E. 不满意(Dissatisfied)
F. 非常不满意(Very dissatisfied)
G. 不清楚(Not sure)
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3. 您对中杰鞋厂的价格合理性的接受程度如何?What’s your comments on prices of products in ChungJye?
A.非常满意(Very satisfied)
B. 满意(Satisfied)
C. 一般(Neutral)
E. 不满意(Dissatisfied)
F. 非常不满意(Very dissatisfied)
G. 不清楚(Not sure)
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4. 您对中杰鞋厂的沟通渠道和问题解决的效率是否满意?What’s your comments on the efficiency of the communication and problem solving in ChungJye?
A.非常满意(Very satisfied)
B. 满意(Satisfied)
C. 一般(Neutral)
E. 不满意(Dissatisfied)
F. 非常不满意(Very dissatisfied)
G. 不清楚(Not sure)
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5. 您对中杰鞋厂的产品质量是否满意?What’s comments on the products quality in ChungJye?
A.非常满意(Very satisfied)
B. 满意(Satisfied)
C. 一般(Neutral)
E. 不满意(Dissatisfied)
F. 非常不满意(Very dissatisfied)
G. 不清楚(Not sure)
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6. 您对中杰鞋厂的服务质量是否满意?What’s your comments on the service quality in ChungJye?
A.非常满意(Very satisfied)
B. 满意(Satisfied)
C. 一般(Neutral)
E. 不满意(Dissatisfied)
F. 非常不满意(Very dissatisfied)
G. 不清楚(Not sure)
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7. 您对中杰鞋厂的整体合作体验的满意度?What’s your comments on the cooperation between ChungJye and your company?
A.非常满意(Very satisfied)
B. 满意(Satisfied)
C. 一般(Neutral)
E. 不满意(Dissatisfied)
F. 非常不满意(Very dissatisfied)
G. 不清楚(Not sure)

改进建议: 您认为中杰鞋厂在哪些方面需要改进？请提出您的宝贵意见:(Improved suggestion: Could you give us your suggestions which parts ChungJye need to improve? Please give us your precious suggestions.

感谢您的参与！您的反馈对我们非常重要，我们将根据您的意见不断改进，为您提供更优质的产品和服务(Thank you very much for your participation. Your suggestions are very important to us, and we will improve and provide you with our better quality and service, thanks.

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