海尔空调调查

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1.
Gender
A. Male
B. Female
C. Prefer not to say
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2.
Age Group
A. Under 18
B. 18-25 years old
C. 26-35 years old
D. 36-45 years old
E. 46-55 years old
F. 56-65 years old
G. 66 years old and above
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3.
Occupation
A. Student
B. Office worker
C. Civil servant / Public institution staff
D. Self-employed / Freelancer
E. Retiree
F. Blue-collar worker
G. Unemployed
H. Others ______
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4.
Do you currently use a Haier air conditioner?
A. Yes
B. No
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5.
How do you evaluate energy-saving performance?
A. Very energy-saving
B. Relatively energy-saving
C. Ordinary power consumption
D. High power consumption
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6.
How do you evaluate the product quality and durability?
A. Very durable, no faults
B. Good quality, few problems
C. Average quality
D. Poor quality, easy to break
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7.
How do you evaluate its operation and design?
A. Very easy and beautiful
B. Simple and practical
C. Ordinary
D. Inconvenient to use
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8.
 How satisfied are you with Haier air conditioner’s cooling performance?
A. Very satisfied
B. Satisfied
C. Neutral
D. Dissatisfied
E. Very dissatisfied
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9.
How do you evaluate the energy-saving performance of Haier air conditioners?
A. Excellent
B. Good
C. Average
D. Poor
E. Very poor
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10.
What is your overall opinion on Haier brand in the local market?
A. Very popular and trustworthy
B. Popular and reliable
C. Ordinary
D. Not popular
E. Poor reputation
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11.
Will you recommend Haier air conditioners to your friends and relatives?
A. Definitely yes
B. Probably yes
C. Not sure
D. Probably no
E. Definitely no
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12.
 Will you choose Haier again for your next purchase?
A. Definitely yes
B. Probably yes
C. Not sure
D. Probably no
E. Definitely no
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13.
 How would you describe your overall favorability towards Haier air conditioners?
A. Like it very much
B. Like it
C. Neutral
D. Dislike it
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14.
How do you evaluate the cooling effect of Haier air conditioners?
A. Very satisfied
B. Satisfied
C. Neutral
D. Dissatisfied
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15.
How do you evaluate the operating noise of Haier air conditioners?
A. Very quiet
B. Slight noise, acceptable
C. Obvious noise, disturbing
D. Very noisy
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16.
How do you evaluate the energy-saving performance of Haier air conditioners?
A. Very energy-saving
B. Relatively energy-saving
C. Ordinary power consumption
D. High power consumption
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17.
.Please list problems you encountered during use and your improvement suggestions:
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18.
How do you evaluate the supporting services of Haier air conditioners?
A. Very satisfied
B. Satisfied
C. Neutral
D. Dissatisfied
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19.
Please select the service advantages you recognize (multiple choices allowed)【多选题】
a two-year guarantee of quality
a 20% discount on all models
good after-sales service
free-delivery service
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20.
How do you evaluate the material of Haier air conditioners?
A. Very satisfied
B. Satisfied
C. Neutral
D. Dissatisfied
21.
Other comments on services: *
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22.
Product problems or suggestions for improvement you have encountered.
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23.
 Which special functions do you expect Haier to add for local daily living habits?​
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24.
 What price range is more acceptable for local consumers to buy air conditioners?​
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