Survey on office worker's satisfaction with online office software

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1.
Your gender
Male
Female
Prefer not to say
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2.
Your age group
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3.
Your years of work experience
Less than 1 year
1-3 years
4-6 years
7-9 years
10 years and above
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4.
Your department
Administration
Human Resources
Finance
Marketing
Sales
Technology/IT
Operations
Other
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5.
The main online office software you currently use
Tencent Docs
Feishu Docs
WPS Office
Microsoft 365 (Online version)
Google Workspace
Other
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6.
The frequency of using online office software per week
Less than 3 times
3-5 times
6-10 times
11-15 times
More than 15 times
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7.
Please rate your satisfaction with the following aspects of the online office software you use (5 means very satisfied, 1 means very dissatisfied)
Very dissatisfiedDissatisfiedNeutralSatisfiedVery satisfied
Interface design
Interface design
Ease of operation
Ease of operation
Functional completeness
Functional completeness
Document compatibility
Document compatibility
Collaboration efficiency
Collaboration efficiency
Data security
Data security
Customer support service
Customer support service
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8.
Which of the following functions do you think are the most useful in the online office software you use【多选题】
Document online editing
Real-time collaboration
Cloud storage
Version history
File sharing
Comment and review
Template library
Offline editing
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9.
How would you rate the stability of the online office software you use
Very unstable (frequent crashes or freezes)
Unstable (occasional crashes or freezes)
Generally stable (rarely crashes or freezes)
Stable (almost no crashes or freezes)
Very stable (no crashes or freezes)
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10.
How would you rate the response speed of the online office software you use
Very slow (long waiting time for operations)
Slow (obvious waiting time for operations)
Moderate (acceptable waiting time)
Fast (short waiting time)
Very fast (no obvious waiting time)
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11.
How likely are you to recommend the online office software you use to your colleagues or friends
Impossible
Extremely likely
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12.
If there is a new online office software with better performance, are you willing to switch
Definitely willing
Probably willing
Neutral
Probably not willing
Definitely not willing
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13.
What factors would affect your decision to switch to a new online office software【多选题】
Price
Functionality
User experience
Data migration convenience
Brand reputation
Security
Compatibility with existing systems
Others
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14.
What do you think are the main advantages of the online office software you are currently using
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15.
What suggestions do you have for improving the online office software you are currently using
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