校园美甲店客户体验调研

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1.

Your acceptable single ordinary nail art price range?你能接受的普通美甲单次价位？

A. Under ¥30
B. ¥30–50
C. ¥50–80
D. Over ¥80
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2.

Which nail design type do you prefer most?你最喜欢哪种美甲款式？

A. Simple solid colorA.纯色美甲
B. Minimal line artnB.简约线条款
C. Complex handmade decorationC.复杂饰品款
D. Season limited custom design D.季节限定定制款
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3.
How important is tool disinfection standard for you?工具消毒标准对你的重要程度？
A. Not important 不重要
B. Slightly important 一般重要
C. Very important 十分重要
D. Must reach medical-level sterilization 需达到医用级消毒
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4.
Ideal single service working duration?单次美甲理想耗时?
A. ≤30 mins 30分钟以内
B. 30–60 mins 30-60分钟
C. 1–1.5h 1-1.5小时
D. More than 1.5h 1.5小时以上
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5.
Which extra item do you expect the studio to provide?你希望门店附赠哪项增值服务?
A. Free nail trimming 免费修甲
B. Cuticle care add-on 附加死皮护理
C. Nail damage repair 受损指甲修护
D. Nail polish trial experience 甲油试色体
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6.
您的性别：
男
女
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7.
What personalized nail customization demands cannot be satisfied by ordinary off-campus nail salons?校外普通美甲店无法满足你的哪些个性化定制需求？
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8.
Apart from cost and sanitation, what other student-oriented benefits do you hope the studio provides?除价格与卫生外，你希望门店推出哪些面向学生的福利？
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9.
What waiting time makes you give up on-site service?等候多久你会放弃本次到店服务?
A. Less than 15min 15分钟内
B.15–30min 15-30分钟
C.30–60min 30-60分钟
D. Over 60min 60分钟以上
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10.
Which hygiene problem upsets you most?哪种卫生问题最让你反感?
A. Reused unwashed nail files 搓甲片重复使用不清洗
B. Dirty operation table 操作台脏乱
C. No hand sanitizer 无免洗洗手液
D. Unclean towel 毛巾不干净
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11.
How would you react if your booked appointment is delayed suddenly?预约临时延期，你会怎么做?
A. Still wait patiently 耐心等候
B. Reschedule another day 另行改期
C. Refuse this order 取消本次订单
D. Never visit again 再也不到店消费
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12.
What lounge condition impacts your experience worst?休息区哪种情况最影响体验?
A.No seats available 无空余座位
B. No drinking water 不提供饮用水
C. Dim environment 环境昏暗
D. Near noisy passage 紧邻嘈杂过道
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13.
Uneven nail craftsmanship leads you to?美甲做工粗糙，你会?
A. Accept finished work 勉强收下成品
B. Ask partial rework 要求局部返工
C. Request full redo 全部重做
D. Refuse payment and leave 拒付费用离店
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14.
What potential hidden hygiene risks of campus nail studio make you hesitate to consume?校园美甲店哪些潜在卫生隐患会让你犹豫消费？
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15.
What unexpected service faults will make you never choose this store again?出现哪些突发服务失误，你将不再光顾本店？
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16.
Your preferred booking way?你偏好哪种预约方式?
A. Wechat mini-program 微信小程序
B. In-store registration 到店登记
C. Social media DM 社交软件私信
D. Phone reservation 电话预约
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17.
Preferred form of design consultation?偏好哪种款式沟通方式?
A. Quick picture selection 看图快速选款
B. One-on-one designer communication 一对一美甲师沟通
C. DIY draft modification 自行画图修改
D. Trend album reference only 仅翻阅款式画册
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18.
Which waiting room facility attracts you to revisit?休息区什么配置最吸引你再次到店?
A. Free beverage & snacks 免费饮品小食
B. Mini leisure games 小型休闲桌游
C. Makeup trial corner 彩妆试用角
D. Fashion magazine area 时尚杂志区
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19.
Which aftercare service drives repeat consumption?哪种售后养护服务能带动复购?
A. Free maintenance check-up 免费修护检查
B. Small bottle cuticle oil gift 赠送小瓶指缘油
C. Text maintenance reminder 短信养护提醒
D. Discount for repair 修补优惠价
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20.
What benefit makes you recommend to classmates?哪种福利能促使你向同学推荐门店?
A. Referral cash coupon 推荐返代金券
B. Double membership points 会员积分翻倍
C. Free small manicure 赠送简易美甲
D. Group-buy preferential price 组团团购优惠
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21.
What unique service details can make you regularly come for nail art?哪些特色服务细节能让你定期到店做美甲？
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22.
What preferential or membership activities can prompt you to share the store information with schoolmates actively?什么样的优惠或会员活动，能够促使你主动向身边同学分享店铺信息？
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