Middle East Electric Incense Burner Customer Survey Questionnaire

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1.What is the main business type of your company? (Single Choice)
Wholesale of Household Items
Religious Items Specialty Store
Cross-border E-commerce
Gift Customization
Other *
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2.What types of electric incense burners does your company currently sell? (Multiple Choices)
Traditional Smokeless Charcoal Incense Burner
USB Rechargeable Electric Incense Burner
High-capacity Battery Incense Burner (e.g., 2500mAh)
Incense Burner with Aroma Diffusion Function
Other *
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3.Who is your main customer group? (Single Choice)
Household Users
Religious Institutions
Hotels/Clubs
Gift Purchasers
Other *
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4.Do you think the battery life of existing electric incense burners meets your needs? (Single Choice)
Fully Satisfied (≥8 hours)
Basically Satisfied (4-7 hours)
Insufficient (≤3 hours)
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5.What are the most common pain points feedback by customers during use? (Multiple Choices)
Too Long Charging Time
Small Aroma Diffusion Range
Lack of Middle Eastern Design Style in Appearance
Complex Operation
Material Prone to Wear and Tear
Other *
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6.What is the customer preference for the material of incense burners? (Single Choice)
Metal + ABS Plastic (Lightweight and Durable)
All Metal (Premium Feel)
Ceramic (Traditional Feel)
Other *
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7.Which of the following new features can enhance product competitiveness? (Multiple Choices)
Built-in LED Atmosphere Light
Bluetooth Connectivity (APP Control)
Multi-level Aroma Concentration Adjustment
Supports Replacement of Aroma Pads/Essential Oils
Heat-resistant Design
Other *
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8.What are the outer design elements that customers are more concerned about for electric incense burners? (Multiple Choices)
Arabic Pattern Engraving
Portable Size (e.g., within 15cm)
Color Options (Gold/Black/Green, etc.)
Religious Symbol Decoration
Gift Packaging Design
Other *
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9.What do you think is the optimization direction for battery capacity? (Single Choice)
Improve Battery Life (above 3000mAh)
Accelerate Charging Speed (Support Fast Charging)
Reduce Costs (1500mAh Basic Model)
Maintain Current Status
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10.What is the wholesale unit price range you can accept? (Single Choice)
5-8 (Basic Model)
8-12 (Standard Model)
12-15 (Premium Model)
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11.What are the core needs of customers for after-sales service? (Multiple Choices)
1-year Warranty
Quick Return and Exchange
Local Language Manual
Technical Support Hotline
Other *
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12.What market support do you hope suppliers can provide? (Multiple Choices)
Product Customization (LOGO/Packaging)
Promotional Materials (Videos/Images)
Sample Trials
Exclusive Regional Agency Rights
Other *
Please provide specific suggestions for improving electric incense burner products:
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