Customer Survey - Topwin

我们承诺向您提供优质的产品，专业及有礼的服务。请对我们的服务作出评价。欢迎提供批评及建议。
中国重庆市涪陵区鹤凤大道33号 33 Hefeng Avenue,Fuling District,Chongqing,China
Tel : (023) 7212-3888
We are committed to provide high quality products as well as professional service to our customers. Please assist us in evaluating our services by completing this questionnaire and return to us. We welcome your comments and suggestions at any time.
我們承諾向您們提供優質的產品，專業及有禮的服務。請對我們的服務作出評價。歡迎提供批評及建議。
Please rate the following items based on your experience in communicating with our company. 請根據您對本公司的體驗作出評分。
I. Quality of Service 我們的服務質素:
*
1.
服务质素评价
5 Satisfactory 滿意4321 Dissatisfactory 不滿意NA
Attitude and Courtesy服务态度
Attitude and Courtesy服务态度
Communication and Responsiveness溝通及回應
Communication and Responsiveness溝通及回應
Ability on Problem Solving 解決問題的能力
Ability on Problem Solving 解決問題的能力
Work Monitoring and Progress Update 項目監察與跟進
Work Monitoring and Progress Update 項目監察與跟進
Knowledge and Professionalism 知識和專業水平
Knowledge and Professionalism 知識和專業水平
On-time Delivery/Submission 準時付運/提交
On-time Delivery/Submission 準時付運/提交
Comply with Requirements符合要求
Comply with Requirements符合要求
*
2.
Any additional comments or suggestions, please specify (if any) 其他意見或建議 (如有)
II. Quality of Product 我們的產品質素:
*
3.
產品質素评价
5 Satisfactory 滿意4321 Dissatisfactory 不滿意NA
Appearance外觀
Appearance外觀
Function 功能
Function 功能
Product Safety產品安全
Product Safety產品安全
Work Monitoring and Progress Update 項目監察與跟進
Work Monitoring and Progress Update 項目監察與跟進
Operation System 生產運作
Operation System 生產運作
Comply with Production Requirements符合生產要求
Comply with Production Requirements符合生產要求
*
4.
Any additional comments or suggestions, please specify (if any) 其他意見或建議 (如有)
III. Management System 我們的管理系統:
*
5.
管理系統评价
5 Satisfactory 滿意4321 Dissatisfactory 不滿意NA
Quality Control 品質監控
Quality Control 品質監控
Lean and Automation 精益及自動化
Lean and Automation 精益及自動化
Occupational Health and Safety 職業安全健康
Occupational Health and Safety 職業安全健康
Environmental (include Energy Management, Greenhouse Gas Emission) 環境保護 (包括能源管理、溫室氣體排放)
Environmental (include Energy Management, Greenhouse Gas Emission) 環境保護 (包括能源管理、溫室氣體排放)
Corporate Social Responsibility 社會責任
Corporate Social Responsibility 社會責任
Supply Chain Security Management 供應鏈安全管理
Supply Chain Security Management 供應鏈安全管理
*
6.
Any additional comments or suggestions, please specify (if any) 其他意見或建議 (如有)
IV. Overall Satisfaction 您的整體滿意程度:
*
7.
您的整體滿意程度
5 Satisfactory 滿意
4
3
2
1 Dissatisfactory 不滿意
NA
*
8.
Any additional comments or suggestions (if any) 其他意見或建議 (如有)
Please provide the contact details in order to follow up on issues raised in you responses. 請提供下列資料，以便我們能回覆您所提出的寶貴意見。
*
9.
Company Name 公司名稱
*
10.
Name of respondent 填表者姓名
*
11.
Date 日期
Thank you very much for your valuable time and comments! 多謝閣下寶貴時間及意見!Please return the complete form to serena.chan@hexon.com.hk 後l 電郵 serena.chan@hexon.com.hk
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