北京交通大学威海校区食堂需求与优化调研问卷
BJTU Weihai Campus Food Court Demand and Optimization Survey

亲爱的老师、同学:
您好!我们正在进行威海校区食堂战略管理优化研究。本问卷旨在了解您对食堂餐饮服务的需求、偏好及支付意愿,以帮助食堂实现“降成本、提收入、扩毛利”的目标。问卷匿名填写,耗时约2-5分钟。感谢您的支持!
Dear teachers and classmates
Hello! We are conducting a study on optimizing the strategic management of the cafeteria at the Weihai campus. This questionnaire aims to understand your needs, preferences, and willingness to pay for the cafeteria's catering services, in order to help the cafeteria achieve the goals of "reducing costs, increasing revenue, and expanding profit margins". The questionnaire is anonymous and will take approximately 2-5 minutes to complete. Thank you for your support!
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1.
您的身份是?
What is your identity?
本科生
Undergraduate student
研究生
Graduate student
二学位
Second degree student
教职工
Teaching and administrative staff
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2.
您平均每月在食堂用餐的预算约为?
What is your average monthly budget for dining in the cafeteria?
600元以下
Less than 600 yuan
600-800元
600 - 800 yuan
800-1000元
800 - 1000 yuan
1000元以上
Over 1000 yuan
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3.
您最常就餐的食堂是?
Which canteen do you usually go to for meals?
学子餐厅
campus cafeteria
清真食堂
Moslem restaurant
两者交替
The two alternate with each other
很少在校区食堂就餐
Rarely eat at the cafeteria
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4.
您每周在食堂用餐的频率是?
How often do you have meals in the cafeteria each week?
1-3次
1 to 3 times
4-6次
4 to 6 times
7次及以上
7 times or more
几乎不在食堂用餐
Rarely eat in the cafeteria
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6.
您偏好的菜品类型有哪些?
What types of dishes do you prefer?
【多选题】
基础家常菜
Basic Home Cooking Dishes
胶东海鲜类
Jiaodong Seafood Category
低卡减脂餐
Low-calorie fat-loss meal
地方特色菜
Local specialty dish
西餐(如披萨汉堡牛排)
Western cuisine (such as pizza, hamburgers, steaks)
日料(如寿司刺身)
Japanese cuisine (such as sushi and sashimi)
其他
Other
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7.
您的主要就餐时段是?
What is your main mealtime?
【多选题】
早餐(6:30-9:30)
Breakfast (6:30 - 9:30)
早午餐(9:30-11:30)
Brunch (9:30 - 11:30)
午餐(11:30-13:30)
Lunch (11:30 - 13:30)
晚餐(17:00-19:30)
Dinner (17:00 - 19:30)
夜宵(19:30 后)
After-dinner snack (after 19:30)
非高峰时段(错峰就餐)
Off-peak hours (off-peak dining)
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8.
请对食堂菜品多样性进行评分(1-5分,1为非常不满意,5为非常满意)
Please rate the diversity of the dishes in the cafeteria (on a scale of 1 to 5, with 1 indicating very dissatisfied and 5 indicating very satisfied)
不满意(1)
满意(5)
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9.
请对食堂菜品口味进行评分(1-5分,1为非常不满意,5为非常满意)
Please rate the taste of the dishes in the cafeteria on a scale of 1 to 5 (1 indicates very dissatisfied, 5 indicates very satisfied)
不满意(1)
满意(5)
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10.
请对食堂价格合理性进行评分(1-5分,1为非常不满意,5为非常满意)
Please rate the rationality of the prices in the cafeteria (on a scale of 1 to 5, with 1 indicating very dissatisfied and 5 indicating very satisfied)
不满意(1)
满意(5)
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11.
请对食堂排队效率进行评分(1-5分,1为非常不满意,5为非常满意)
Please rate the efficiency of the cafeteria queue (on a scale of 1 to 5, with 1 indicating very dissatisfied and 5 indicating very satisfied)
不满意(1)
满意(5)
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12.
请对食堂卫生状况进行评分(1-5分,1为非常不满意,5为非常满意)
Please rate the hygiene condition of the cafeteria on a scale of 1 to 5 (1 indicates very dissatisfied, 5 indicates very satisfied)
不满意(1)
满意(5)
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13.
您认为食堂最需改进的方面是?(请按优先级从高到低排序)
What do you think are the aspects that need to be improved the most in the cafeteria? (Please rank them from highest to lowest priority)
【排序题】
  • 降低价格
    lower the price
  • 增加新品/特色菜品
    Introduce new products/featured dishes
  • 缩短排队时间
    Reduce the waiting time in line
  • 提升食材质量
    Improve the quality of ingredients
  • 改善就餐环境
    Improve the dining environment
  • 其他(请填写)
    Other (please fill in)
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14.
如果食堂今后开设以下新窗口,您愿意尝试哪些?
If the cafeteria introduces the following new sections in the future, which ones would you like to give a try?
【多选题】
胶东特色海鲜窗口
Jiaodong Special Seafood Counter
轻食低卡餐窗口
Light and low-calorie meal window
10元内经济餐窗口
Economy Meal Counter within 10 Yuan
轮换地方特色小吃窗口(如肠粉、地方特色糕点)
Rotate the windows selling local specialty snacks (such as rice noodles, local specialty pastries)
轮换国际特色菜(如泰餐韩餐)
Offer rotating international specialties (such as Thai and Korean cuisine)
其他(请填写)
Other (please fill in)
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15.
您是否使用过云校园外卖平台购餐?
Have you ever used the Cloud Campus Food Delivery platform to order meals?
是,经常使用
Yes, frequently used
是,偶尔使用
Yes, occasionally use

No
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16.
如果食堂开放部分就餐区座位为非高峰时段“自习区”,您会使用吗?
If the cafeteria opens some of its dining areas and designates the seats as "study areas" during off-peak hours, would you use them?

Yes

No
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17.
如果食堂承接校园活动餐(20人起订,30元/人),您会考虑预订吗?
If the cafeteria offers catering services for campus events (minimum order of 20 people, 30 yuan per person), would you consider making a reservation?

Yes

No
视菜单而定
It depends on the menu
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18.
您是否关注食堂的环保举措(如可降解包装)?
Do you pay attention to the environmental protection measures of the cafeteria (such as biodegradable packaging)?
是,非常关注并支持
Yes, very concerned about and supportive of it.
有点关注,但不影响选择
There is some concern, but it doesn't affect the decision.
不关注
Do not care.
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19.
如果使用可降解包装会导致打包盒价格轻微上涨(如0.5元),您能接受吗?
If we use biodegradable packaging, the price of the packaging box might increase slightly (by 0.5 yuan). Would you be okay with that?

Yes

No
视上涨幅度而定
Depending on the extent of the increase
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20.
您对食堂现有菜品的重复率有何看法?(开放题)
What are your thoughts on the repetition rate of the current dishes in the cafeteria? (Open-ended question)
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21.
请提出其他能帮助食堂提升盈利的建议(如菜品、服务、定价等):(开放题)
Please provide other suggestions that can help the cafeteria increase its profits (such as menu items, services, pricing, etc.): (Open-ended question)
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