大客户解决方案部调查问卷

1. Approximately how many users are willing to try an electronic shifting system from a brand other than Shimano/SRAM?【多选题】

≤10%

20%

30%-50%

2. What are the main reasons users choose not to buy e-shifting from lesser-known brands? 【多选题】

Brand effect

Product Performance

Resale Value

Other Reasons

3. If a Chinese brand targets performance comparable to Shimano Ultegra, what price range would be considered appropriate?

5. Have you used any Chinese e-shifting system before? What was your experience regarding performance, and what improvements would you suggest?

6. What are the pain points of niche electronic shifting brands, and what are your suggestions?【多选题】

7. How is the after-sales pattern of the other brand, such as Shimano and Scram, or other brand?

8. What do you think that a eshifting brand must provide for shops?【多选题】

9. If a complete bike brand switches to a brand-new e-shifting system that is not Shimano or SRAM, under what circumstances would you (as a bike shop) continue to actively stock and recommend it? Under what circumstances would you refuse to stock or reduce your recommendation?【多选题】

Aggressive pricing: the bike should be 20%-30% cheaper than a comparable bike with Shimano and Sram

Strong after-sales support from the e-shifting brand

Professional training for shop mechanics

Proven product reliability

Marketing ＆ Demo Units for consumers test riding

Sample for shop test riding

High product reputation or known defects

Other

10. What do you think are the main difficulties when tuning or repairing e-shifting systems?
【多选题】

Difficult to dignose the issue

Long lead time for spare parts

Other