数字人民币多语言服务需求调研问卷(外籍人士版)
Digital RMB Multilingual Services Demand Survey (For Foreigners)

调研说明:尊敬的受访者,您好!我们是大连外国语大学 “致远组” 调研团队,本问卷数据仅用于学术研究,全程匿名,填写约 3 分钟。请按实际情况作答,感谢您的支持!
Survey Note: Dear respondents, hello! We are the "Zhengda Cup" research team from Dalian University of Foreign Languages. All data is for academic research only, processed anonymously, and takes about 3 minutes to complete. Please answer according to the facts, thank you for your support!
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1.
您的国籍 / 文化背景:Your nationality/cultural background
Western Countries
Japan & Korea
Southeast Asia
Africa
Oceania
South America
Other
*
2.
Your main purpose of coming to China
Work
Study
Travel
Business
Exchange
Resettlement
Other
*
3.
Your Age
18-25 Years Old
26-35 Years Old
36-55 Years Old
Over 55 Years Old
*
4.
Your Chinese Proficiency
None
Basic (Understand simple expressions)
Good (Able to communicate daily)
Very Good (Fluent in listening, speaking, reading and writing)
*
5.
Have you used Digital RMB (including APP, hardware wallet, offline QR code payment)?
Frequently
Occasionally
Never (Skip to Question 8 if selected)
*
6.
Main usage scenarios of Digital RMB (Multiple choices allowed):【多选题】
Supermarket Shopping
Transportation
Online Shopping
Catering & Entertainment
Cross-border Consumption
University Campus Consumption
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7.
Channels to learn about Digital RMB (Multiple choices allowed):【多选题】
Bank Promotion
Short Videos/Social Platforms
News Reports
Recommended by Friends/Colleagues
Offline Activities
University Promotion
*
8.
Have you used Digital RMB multilingual services (e.g., bilingual APP, multilingual customer service)?
Yes
No
Don’t Know
*
9.
Multilingual services are needed overall for Digital RMB
非常重要 not necessary at all
非常不重要 very necessary
*
10.
Multilingual services will increase my willingness to use Digital RMB
非常不重要not necessary at all
非常重要very necessary
*
11.
APP interface and guidelines need multilingual adaptation
非常不重要not necessary at all
非常重要very necessary
*
12.
Offline livelihood scenarios (transportation, supermarkets) need bilingual signs
非常不满意not necessary at all
非常满意very necessary
*
13.
Multilingual customer service consultation is needed
非常不重要not necessary at all
非常重要very necessary
*
14.
Preferred languages for multilingual services (Max 3 choices allowed):【多选题】
English
Japanese
Korean
Thai/Vietnamese
Spanish/French
Arabic/Russian
Other
*
15.
Preferred forms of multilingual services (Multiple choices allowed):【多选题】
Text Translation (Bilingual interface/signs)
Voice Broadcast
Offline Bilingual Staff
Multilingual AI Customer Service
Bilingual Tutorials (Video/Graphic)
*
16.
Do you support bank-university cooperation in providing Digital RMB multilingual services?
Strongly Support
Support
Indifferent
Oppose
*
17.
Core advantages of bank-university cooperation (Multiple choices allowed):【多选题】
Rich language resources (including minor languages)
Low service cost
Professional talents
Close to foreign students
*
18.
Your overall willingness to use Digital RMB in the next 6 months (Likert 7-point scale, 1=Completely Unwilling, 7=Very Willing):
非常不满意compeletely unwilling
非常满意very willing
*
19.
The top aspect Digital RMB needs to optimize (excluding multilingual services) (Single choice only):
Operational Convenience
Scenario Coverage
Security
Functional Completeness
*
20.
What expectations do you have for bank-university cooperation in providing Digital RMB multilingual services?
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