数字人民币多语言服务需求调研问卷（外籍人士版）
Digital RMB Multilingual Services Demand Survey (For Foreigners)

调研说明：尊敬的受访者，您好！我们是大连外国语大学 “致远组” 调研团队，本问卷数据仅用于学术研究，全程匿名，填写约 3 分钟。请按实际情况作答，感谢您的支持！
Survey Note: Dear respondents, hello! We are the "Zhengda Cup" research team from Dalian University of Foreign Languages. All data is for academic research only, processed anonymously, and takes about 3 minutes to complete. Please answer according to the facts, thank you for your support!
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1.
您的国籍 / 文化背景：Your nationality/cultural background
Western Countries
Japan ＆ Korea
Southeast Asia
Africa
Oceania
South America
Other
*
2.
Your main purpose of coming to China
Work
Study
Travel
Business
Exchange
Resettlement
Other
*
3.
Your Age
18-25 Years Old
26-35 Years Old
36-55 Years Old
Over 55 Years Old
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4.
Your Chinese Proficiency
None
Basic (Understand simple expressions)
Good (Able to communicate daily)
Very Good (Fluent in listening, speaking, reading and writing)
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5.
Have you used Digital RMB (including APP, hardware wallet, offline QR code payment)?
Frequently
Occasionally
Never (Skip to Question 8 if selected)
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6.
Main usage scenarios of Digital RMB (Multiple choices allowed):【多选题】
Supermarket Shopping
Transportation
Online Shopping
Catering ＆ Entertainment
Cross-border Consumption
University Campus Consumption
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7.
Channels to learn about Digital RMB (Multiple choices allowed):【多选题】
Bank Promotion
Short Videos/Social Platforms
News Reports
Recommended by Friends/Colleagues
Offline Activities
University Promotion
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8.
Have you used Digital RMB multilingual services (e.g., bilingual APP, multilingual customer service)?
Yes
No
Don’t Know
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9.
Multilingual services are needed overall for Digital RMB
非常重要 not necessary at all
非常不重要 very necessary
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10.
Multilingual services will increase my willingness to use Digital RMB
非常不重要not necessary at all
非常重要very necessary
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11.
APP interface and guidelines need multilingual adaptation
非常不重要not necessary at all
非常重要very necessary
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12.
Offline livelihood scenarios (transportation, supermarkets) need bilingual signs
非常不满意not necessary at all
非常满意very necessary
*
13.
Multilingual customer service consultation is needed
非常不重要not necessary at all
非常重要very necessary
*
14.
Preferred languages for multilingual services (Max 3 choices allowed):【多选题】
English
Japanese
Korean
Thai/Vietnamese
Spanish/French
Arabic/Russian
Other
*
15.
Preferred forms of multilingual services (Multiple choices allowed):【多选题】
Text Translation (Bilingual interface/signs)
Voice Broadcast
Offline Bilingual Staff
Multilingual AI Customer Service
Bilingual Tutorials (Video/Graphic)
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16.
Do you support bank-university cooperation in providing Digital RMB multilingual services?
Strongly Support
Support
Indifferent
Oppose
*
17.
Core advantages of bank-university cooperation (Multiple choices allowed):【多选题】
Rich language resources (including minor languages)
Low service cost
Professional talents
Close to foreign students
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18.
Your overall willingness to use Digital RMB in the next 6 months (Likert 7-point scale, 1=Completely Unwilling, 7=Very Willing):
非常不满意compeletely unwilling
非常满意very willing
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19.
The top aspect Digital RMB needs to optimize (excluding multilingual services) (Single choice only):
Operational Convenience
Scenario Coverage
Security
Functional Completeness
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20.
What expectations do you have for bank-university cooperation in providing Digital RMB multilingual services?
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