Campus Life Service Satisfaction Survey.

Dear Students,
 
We are conducting a survey to better understand your overall experience with campus life services. Your feedback will help us improve facilities, services and campus environment. This survey is anonymous and only for statistical analysis. It will take about 3–5 minutes to complete. Thank you for your support!
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1.
Your  grade 
Freshman
Sophomore
Junior
Senior
Postgraduate
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2.
Your gender:

Male
Female
Prefer not to say
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3.
How satisfied are you with your overall campus life?
Satisfied
Neutral
Dissatisfied
Very dissatisfied
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4.
How often do you use campus life services?
Rarely or never
Several times a week
Every day
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5.
What is your main purpose for using campus services
Daily living needs (dining, accommodation, etc.)
Study and academic support
Leisure and entertainment
Other
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6.
What time period do you usually use campus services?
Morning (8:00-12:00)
Afternoon (14:00-18:00)
Night (20:00-23:00)
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7.
What is your main way to access campus service information？
Campus official website/APP
Notice board
Classmates/roommates
Social media
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8.
How do you feel about the overall convenience of campus services?
Very convenient
A little convenient
Inconvenient
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9.
What is the biggest challenge you face with campus services?
Long waiting time
Poor service attitude
Inconvenient location
Unreasonable price
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10.
Do you give feedback when you are dissatisfied with campus services？
Sometimes give simple feedback
Always give detailed feedback
Never give feedback
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11.
How do you prefer campus service information to be presented?
Text and pictures
Short videos
Live notification
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12.
Have you ever paid for extra campus services (e.g., dorm maintenance, express delivery)?
Yes, frequently
Occasionally
Never
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13.
How do you evaluate the effect of campus services compared with off-campus services?
Much better
Slightly worse
Almost the same
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14.
What factors influence your choice of campus services?
Teacher's recommendation
High user ratings
Personal needs
Price
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15.
Do you think campus services can fully meet your daily needs?
Yes, definitely
No, never
Uncertain
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16.
Which of the following campus services do you often use? 【Multiple choice】【多选题】
Campus sports and fitness facilities
Campus medical and health services
Campus express and logistics
Campus supermarket and retail
Dormitory and accommodation services
Canteen and dining services
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17.
What features do you value most in campus services? 【Multiple choice】【多选题】
High-quality service attitude
Fast and efficient processing speed
Convenient online reservation/handling
Affordable and reasonable price
Clean and comfortable environment
User-friendly service process
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18.
If you could design a perfect campus service system, what content and features would you include?
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19.
In your opinion, what is the most effective way to improve campus service satisfaction？
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