Water Dispenser Usage Habits Survey

Greetings to you.
       Please take 5 minutes to express your opinion. Your opinion is very important for our new product planning decision. 
      Thank you very much.
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The city you're in
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Your occupation
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How long has the water dispenser you bought been in use?
Never used a WD / Just bought it. It's not installed yet
Installed, but not yet in use
Within 3 months
Within 1 year
Within 3 years
Over 3 years
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The WD brand you purchased is?
Dawlance
PEL
Orient
EcoStar
Sper Asia
MIDAS
i-zone
Homage
Canon
Haier
Midea
Gree
Kenwood
Panasonic
Philips
TCL
Nasgas
Changhong Ruba
Others，please fill in
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Where do you use the water dispenser?
Household
Commercial settings such as offices ，or restaurants，or hospital，or airport，or factory， etc.
Both
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At home，Who is the decision-maker for purchasing the water dispenser you are currently using?
Husband/Father
Wife/Mother
Others，Pls fill in
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In the office，Who is the decision-maker for purchasing the water dispenser you are currently using?
BOSS
Administrative / Procurement Supervisor
I don't know
The office where I work does not have a water dispenser
Others，Pls fill in
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What type of water dispenser do you have?
Top Loading
Bottom Loading
I have both.
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When you purchased this water dispenser, what was the MOST important factor influencing your purchase?
[Please select 1-2 item]
Brand
Loading Type(Top-load or Bottom-load)
Dimensions-Taller / Bigger
Price
Ref is larger
More energy-efficient
Continuously provide more HOT water
Continuously provide more COLD water
Appearance -Glass or Curved glass
Color
Cooling Power
Heating Power
Lower Noise
Good quality
Longer warranty
Over-heating Protection
Child Lock
Recommended by relatives and friends
Sales recommendation
Others，please fill in
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When you purchased this water dispenser, what was the Second MOST important factor influencing your purchase?
[Please select 1-2 item]
Brand
Loading Type(Top-load or Bottom-load)
Dimensions-Taller / Bigger
Price
Ref is larger
More energy-efficient
Continuously provide more HOT water
Continuously provide more COLD water
Appearance -Glass or Curved glass
Color
Cooling Power
Heating Power
Lower Noise
Good quality
Longer warranty period
Over-heating Protection
Child Lock
Recommended by relatives and friends
Sales recommendation
Others，please fill in
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When you purchased this water dispenser, what was the Third MOST important factor influencing your purchase?
[Please select 1-2 item]
Brand
Loading Type(Top-load or Bottom-load)
Dimensions-Taller / Bigger
Price
Ref is larger
More energy-efficient
Continuously provide more HOT water
Continuously provide more COLD water
Appearance -Glass or Curved glass
Color
Cooling Power
Heating Power
Lower Noise
Good quality
Longer warranty period
Over-heating Protection
Child Lock
Recommended by relatives and friends
Sales recommendation
Others，please fill in
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Do you use large-capacity cups to drink water, such as 0.7L, 0.8L, or even larger cups?
No
occasionally
Often
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According to your usage，rate the ease of lift the water bottle on the dispenser.（1 point means Very inconvenient，10 point means Very convenient）
1
2
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4
5
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9
10
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At home , Who change the water bottle on the water dispenser?
Husband/Father
Wife/Mother
young people in the family
Others,Pls fill in
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In the office, Who change the water bottle on the water dispenser?
Men in the office
Women in the office
Back office force
Others,Pls fill in
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Do you worry that the water bottle is not sealed properly, causing air and bacteria to enter the inside of the water bottle?（1 point means Very worried ，10 point means NEVER worried）
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10
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What brand of large bottled water did you purchase?
Nestlé
Aquafina
Pura Spring
Dasani
Pakola Water
Gourmet Pure Water
SIZ
National Energy Water
Culligan
Atlantis Premium Water
Mt. Fuji Vanadium Mineral Water
Waterverse
Others，Pls fill in
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Does the water station sell or rent water dispensers?
Yes
No
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According to your usage，rate the flow rate of the HOT water.（1 point means Very Dissatisfied，10 point means Very Satisfied）
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9
10
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According to your usage，rate the flow rate of the COLD water.（1 point means Very Dissatisfied，10 point means Very Satisfied）
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2
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5
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7
8
9
10
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Are you satisfied with volume of HOT water ?Is it enough When you draw water continuously? （1 point means Very dissatisfied，10 point means Very satisfied）
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2
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5
6
7
8
9
10
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Are you satisfied with volume of COLD water ?Is it enough When you draw water continuously? （1 point means Very dissatisfied，10 point means Very satisfied）
1
2
3
4
5
6
7
8
9
10
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In what situations is HOT water used?
[Multiple]
For babies' milk
For Instant food（Instant noodles, instant soup, cereal, etc.）
For Tea（Chai etc.）
For Coffee
For direct drinking
For cooking
Others，Pls fill in
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In what situations is COLD water used?
[Multiple]
For direct drinking
Make cold drinks （Lemonade、Lassi、Juice，etc.）
For Coffee
Others，Pls fill in
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In what situations is Normal water used?
[Multiple]
For direct drinking
For Coffee
For cooking
For babies' milk
Others，Pls fill in
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Do you drink HOT water directly? And how often do you drink hot water?
Multiple times a day (≥5 times)
I drink hot water almost every day.(1~3 times)
I occasionally drink hot water.（Several times a week.）
Only drink hot water in winter.
No, I don't drink hot water directly.
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Do you drink NORMAL water directly? And how often do you drink normal water?
Multiple times a day (≥5 times)，Especially the elderly/children
I drink normal water almost every day.(1~3 times)
I occasionally drink normal water.
Only drink normal water in summer
No, I don't drink NORMAL water
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Will you always use the Ref of the water dispenser?
It will be used throughout the year.
No, it is only used when the weather is hot. When the weather is cold, the water dispenser is used normally, but Ref is not used.
No, it is only used when the weather is hot, but the water dispenser will not be used when the weather is cold.
My WD has no Ref.
There's a refrigerator at home, and the Ref of the WD is rarely used.
Others，Pls fill in
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What would you store in the Ref of the water dispenser?
[Multiple]
1.5L / 2L bottled water
5L bottled water
Tea
Disposable cups, cups
Juice, cold drinks, soda
Milk, Yogurt/Dairy Products
Snacks
Medicines, Health Supplements
Fruits, Vegetables
Ice cubes, ice packs
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Are you satisfied with the noise of the dispenser when it works?（1 point means Very Dissatisfied，10 point means Very Satisfied）
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5
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7
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9
10
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Is it happened that hot water drip down when you stop drawing water ?（1 point means Very frequent，10 point means not happened）
1
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10
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Are you satisfied with the accuracy of the HOT water temperature?And Could you explain why you're not satisfied?（1 point means Very dissatisfied，10 point means Very satisfied）

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10
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Are you satisfied with the accuracy of the COLD water temperature?And Could you explain why you're not satisfied?（1 point means Very dissatisfied，10 point means Very satisfied）
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10
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Do you worry about bacteria growing inside the machine or inside the pipes（1 point means NEVER worried，10 point means Very worried）
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10
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Are you satisfied with Smell of water from the water dispenser? （1 point means Bad smell，10 point means out of odor）

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10
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If you need to buy another water dispenser, which of the following features do you think is more attractive to your purchase? [Choose at least 3 items]
Lower price
Lower noise
faster flow rate
Push-button water dispenser
A larger dispensing area allows for the placement of larger water cups.
Higher heatling power
Higher cooling power
Greater continuous hot water output capacity
Greater continuous cold water output capacity
More energy-efficient
Rigorous workmanship / quality
Self-Cleaning (steam / ozone / UV sterilization )
（Curved） glass -appearance
Ice maker
WD with filter
lower tempreture for cold water ,such as 0℃、1℃
Larger Ref.
Longer warranty
Child lock
The right tempreture for coffee/tea
WIFI（Water drinking recorded ）
Precise temperature adjustment （not only “Hot”“Cold”“Normal”）
Other features，please fill in
Any suggestion/bad experience of WD，please fill in
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