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The Hub Brand & Sustainable Products Consumer Survey
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Thank you for participating in this survey. Your feedback will help us improve our brand and develop new products. All responses are anonymous and confidential.
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1.
The Hub is a beauty salon located in Glasgow, UK.
Have you ever used The Hub's services?
Yes
No
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2.
How many times did you visit The Hub within the past six months?
12 times or more
3-6 times
1-2 times
Less than 1 time
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3.
Which services do you usually purchase? (Select all that apply)
[Multiple]
Hairdressing
Eyebrow care
Nail care
Facial treatments
Eyelash care
Botox / Fillers
Others
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4.
Please rate your level of agreement with the following statements:
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
The Hub has a good brand image
The Hub has a good brand image
The Hub’s services do not meet my expectations
The Hub’s services do not meet my expectations
I trust the products recommended by The Hub
I trust the products recommended by The Hub
I would use The Hub's services again
I would use The Hub's services again
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5.
How would you describe The Hub?
1
2
3
4
Untrustworthy
Trustworthy
Low Quality
High Quality
Unprofessional
Professional
Unattractive
Attractive
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6.
If The Hub releases the following products for free, which ones would you choose to purchase? Please tick the options.
[Multiple]
Eyebrow Care Oil
Eyebrow Growth Serum
Eyebrow Makeup Products
Natural Skincare Products
Facial Cleanser
Face Serum
Organic Face Masks
Eyelash Care Oil
Natural Shampoo
Hair Treatment Oil
Lip Balm
Hand Cream
Body Lotion
Brow Pencil
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7.
In the category of salon products, which type of product would you be most interested in purchasing?
[Multiple]
Eyebrow care oil
Growth serum
Eyebrow makeup products
Skincare products
Not interested
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8.
How important are the following factors to you when choosing beauty products?
Not at all important
Slightly important
Moderately important
Very important
Extremely important
Natural ingredients
Natural ingredients
Eco-friendly packaging
Eco-friendly packaging
Cruelty-free (no animal testing)
Cruelty-free (no animal testing)
Sustainably sourced materials
Sustainably sourced materials
Locally produced
Locally produced
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9.
Are you willing to pay a higher price for environmentally friendly products?
Yes
No
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10.
Would you purchase beauty products online?
Yes
No
It depends
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11.
What is your gender?
Male
Female
Other
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12.
What is your age group?
Under 18
18-24
25-34
35-44
45 and above
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13.
What is your annual income level?
Below £20,000
£20,000 - £39,999
£40,000 - £59,999
£60,000 and above
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14.
Please enter your occupation on the line.
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15.
Please leave your email address and your name on the line.
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The Hub Brand & Sustainable Products Consumer Survey
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