第18届中国国际茶博会客户满意度调查

We would be grateful if you could spare a few minutes to complete this Customer Satisfaction
Questionnaire to help us ensure that our standard of customer care exceeds expectations
wherever possible
*
1.
RESPONSIVENESS: How do you rate our
A well-deN responsiveness?
Excellent
Good
Satisfactory
Poor
*
2.
PROFESSIONALISM: How do you rate
It can also our professionalism?
Excellent
Good
Satisfactory
Poor
*
3.
ENVIRONMENT: How do you rate our
exhibition environment？
Excellent
Good
Satisfactory
Poor
*
4.
TECHNICALSUPPORT: If you've receivedany technical support,how do you rate the
technical competence of our staff?
Excellent
Good
Satisfactory
Poor
*
5.
ADVERTISEMENT: How do you rate our
from gene advertisement in and out of the venue?
Excellent
Good
Satisfactory
Poor
*
6.
INSTRUCTIONS: How do you rate our
instructions?
Excellent
Good
Satisfactory
Poor
*
7.
BOOTH CONSTRUCTION: How do you rate our
S requirin rate our booth construction service?
Excellent
Good
Satisfactory
Poor
*
8.
DISMANTLING: How do you rate our
S requirin rate our dismantling service?
Excellent
Good
Satisfactory
Poor
*
9.
What do you like about our exhibition service？
I think the exhibition venue is too small
The on-site staff are very patient and professional
There are few interactive activities
*
10.
What do you dislike about our exhibition service?
The exhibition themes are very rich
The on-site service desk is easy to find
The waiting time for on-site consultation is too long
The exhibition publicity is in place
*
11.
Which factor influences your decision to attend our exhibition most?
The exhibition ticket price is too high
The reputation and influence of the exhibition
The on-site staff are friendly
The exhibition venue is beautiful
*
12.
Do you believe the exhibition will add
value to your business?
YES
NO
*
13.
Would you recommend our exhibition
others?
YES
NO
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