“商务汉语写作小助手”智能体用户满意度调查问卷

问卷说明 / Instructions

亲爱的同学,您好!感谢您参与本次研究。本问卷旨在了解您使用“商务汉语写作助手”智能体的真实感受和意见。问卷共分五个部分,完成约需 8-10分钟。本问卷采用匿名方式,您的回答仅用于学术研究,不会影响您的课程成绩,请放心如实填写。

Dear student, thank you for participating in this study. This questionnaire aims to understand your genuine experience using the "Business Chinese Writing Assistant" agent. It has five sections and takes approximately 8-10minutes. Responses are anonymous and used for academic research only, with no impact on your course grade.



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1.
学号 Student ID
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2.
姓名 Name

一、感知有用性/ Ⅰ. Perceived Usefulness

本部分了解您认为智能体对商务汉语写作学习是否有帮助。 This section explores whether you find the agent helpful for learning Business Chinese writing.

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3.

智能体的批改反馈帮助我发现了写作中的问题(如语法错误、格式不规范等)。

The agent's feedback helped me identify problems in my writing (e.g., grammar errors, format issues).
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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4.

智能体的修改建议有助于提升我的商务汉语写作水平。

The agent's revision suggestions help improve my Business Chinese writing skills.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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5.

使用智能体批改作文,比自己检查错误更有效率。

Using the agent to proofread is more efficient than checking errors on my own.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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6.

智能体提供的BCT备考提示对我的备考学习有参考价值。

The BCT exam preparation tips provided by the agent are useful for my exam study.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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7.

总体来看,我认为这个智能体对学习商务汉语写作是有用的。

Overall, I think this agent is useful for learning Business Chinese writing.
非常不同意 Strongly Disagree
非常同意 Strongly Agree

一、感知易用性/. Perceived Ease of Use

本部分了解您对智能体操作便利程度的感受。 This section examines how convenient you find the agent to use.

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8.

智能体的界面简洁,操作起来容易上手。

The agent's interface is clean and easy to use.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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9.

我能够快速理解如何提交作文并获得批改反馈。

I can quickly understand how to submit my essay and receive feedback.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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10.

智能体的回复速度令我满意,等待时间合理。

The agent's response speed is satisfactory and the wait time is reasonable.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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11.

我在使用过程中没有遇到明显的技术问题(如加载失败、回复中断等)。

I did not encounter significant technical issues (e.g., loading failure, interrupted responses).
非常不同意 Strongly Disagree
非常同意 Strongly Agree

三、反馈质量满意度 /. Feedback Quality Satisfaction

本部分专门评价智能体批改反馈的质量。 This section specifically evaluates the quality of the agent's correction feedback.

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12.

智能体给出的批改意见是准确的,没有明显错误或误判。

The agent's correction comments are accurate with no obvious errors or misjudgments.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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13.

智能体的修改建议是具体的,我知道应该如何修改。

The agent's revision suggestions are specific and I know how to revise accordingly.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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14.

智能体的反馈语言清楚易懂,符合我的汉语水平。

The feedback language is clear and understandable, appropriate for my Chinese level.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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15.

智能体能够识别商务文体的格式规范问题(如邮件格式、通知格式等)。

The agent can identify business writing format issues (e.g., email format, notice format).
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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16.

智能体的鼓励性语气让我在学习过程中感到积极、有动力。

The agent's encouraging tone makes me feel positive and motivated during learning.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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17.

与其他写作辅助工具或方式相比,我更倾向于使用这个智能体。

Compared to other writing assistance tools, I prefer using this agent.
非常不同意 Strongly Disagree
非常同意 Strongly Agree

四、学习动机与行为影响/Learning Motivation & Behavioral Impact

本部分了解使用智能体后对您学习行为和动机的影响。 This section examines the impact of using the agent on your learning behavior and motivation.

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18.

使用智能体之后,我更愿意主动练习商务汉语写作。

After using the agent, I am more willing to proactively practice Business Chinese writing.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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19.

看到智能体的批改反馈后,我会认真修改自己的作文。

After seeing the agent's feedback, I carefully revise my essay.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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20.

使用智能体让我对自己的商务汉语写作能力更有信心。

Using the agent makes me more confident in my Business Chinese writing ability.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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21.

即使没有老师布置作业,我也愿意使用智能体练习写作。

Even without homework assigned, I am willing to use the agent to practice writing.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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22.

在使用智能体修改作文后,我感觉自己下一次写作时会更注意同类错误。

After revising with the agent, I feel I will pay more attention to similar errors next time.
非常不同意 Strongly Disagree
非常同意 Strongly Agree

五、整体满意度与推荐意愿 / . Overall Satisfaction & Recommendation Intention


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23.

总体而言,我对这个商务汉语写作智能体感到满意。

Overall, I am satisfied with this Business Chinese writing agent.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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24.

我会向其他正在学习商务汉语写作的同学推荐这个智能体。

I would recommend this agent to other students learning Business Chinese writing.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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25.

如果课程中提供这个智能体作为辅助工具,我愿意持续使用。

If this agent is offered as an auxiliary tool in the course, I am willing to continue using it.
非常不同意 Strongly Disagree
非常同意 Strongly Agree
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26.

相比没有智能体辅助的情况,我认为使用智能体让我的学习更有效。

Compared to studying without the agent, I find using it makes my learning more effective.
非常不同意 Strongly Disagree
非常同意 Strongly Agree

六、开放性问题/Open-ended Questions

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27.

请描述您在使用智能体过程中印象最深刻的一次体验(正面或负面均可):

Please describe the most memorable experience you had while using the agent (positive or negative):

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28.

您认为这个智能体最需要改进的地方是什么?请尽量举例说明:

What do you think is the area most in need of improvement? Please give examples if possible:

感谢您的认真填写!您的每一条意见对本研究都非常宝贵。

Thank you for your thoughtful responses! Every comment is greatly valued for this research.

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