202601保洁服务KPI评分

部门

选填-姓名

选填-员工号

评分标准说明：5分非常满意、4分满意、3分可接受、2分不满意、1分非常不满意Rating scale description: 5 points for very satisfied, 4 points for satisfied, 3 points for acceptable, 2 points for dissatisfied, 1 point for very dissatisfied.

必答-您对保洁总体满意度评分是：（单选题）Your overall satisfaction rating for cleaning services is

5分

如果选择5-4分可直接结束答题，提交问卷。

4分

如果选择5-4分可直接结束答题，提交问卷。

3分

如果选择1-3分请继续答题。

2分

如果选择1-3分请继续答题。

1分

如果选择1-3分请继续答题。

选填-请对保洁员工的工作流程，服务态度评分:（单选题）Please rate the work process and service attitude of the cleaning staff.

选填-请对保洁员的工服着装，仪容仪表评分:（单选题）Please rate the cleaning staff's uniforms and grooming.

选填-请对您所在区域的茶水间清洁状况评分:（单选题）Please rate the cleanliness of the pantry in your area.

10.

选填-请您对所在区域的工作环境清洁状况评分？（含地面/地毯/玻璃/墙面/辅助设施等）（单选题）Could you please rate the cleanliness of the working environment in your area? (Including floor/carpet/glass/wall/auxiliary facilities, etc.)

12.

选填-请对更衣室/换鞋间区域的清洁状况评分:（单选题）Please rate the cleanliness of the locker/changing room area.

13.

选填-请对室内公共区域的清洁状况评分:（含长廊/楼梯/消防通道）（单选题）Please rate the cleanliness of indoor common areas: (including promenade/stairs/fire escape)

14.

选填-请对室内公共区域的清洁状况评分？（含路面/人行道/绿化带/吸烟厅/门禁轧设施/停车场/自行车棚等）（单选题）Please rate the cleanliness of indoor common areas? (Including pavement, sidewalk, green belt, smoking hall, access control rolling facilities, parking lot, bicycle shed, etc.)