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Evaluating the Impact of the Lloyds Sustainable Small Business Loan
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Thank you for participating in this survey. Your feedback is important to us. Please answer the following questions based on your actual situation.
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1.
Which sector does your business operate in
Hospitality
Retail
Manufacturing
Professional Services
Other
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2.
Other (please specify)
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3.
How many employees does your business have
Fewer than 10
10–49
50–249
250 or more
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4.
What is your gender
Male
Female
Other
Prefer not to say
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5.
Which age group do you belong to
18–25
26–35
36–45
46–55
56 and above
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6.
Where is your business located
England
Wales
Scotland
Northern Ireland
Section 2: Awareness & Application
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7.
Are you aware of the Lloyds Sustainable Small Business Loan Scheme
Yes
No
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8.
Have you applied for this loan scheme
Yes
No
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9.
What was the outcome of your application
Approved
Rejected
Pending
Section 3: Motivation & Experience
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10.
What was your main reason(s) for being interested in this scheme
[Multiple]
Lower interest rates
Sustainability / ESG goals
Energy cost savings
Improved business reputation
Other
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11.
Other (please specify)
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12.
How easy was the application process
1 – Very difficult
5 – Very easy
1
2
3
4
5
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13.
How clear were the eligibility criteria
1 – Very unclear
5 – Very clear
1
2
3
4
5
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14.
How satisfied are you with the support provided by Lloyds
1 – Very dissatisfied
5 – Very satisfied
1
2
3
4
5
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15.
Has the loan helped reduce your business’s energy costs
Yes
No
Not yet
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16.
Has the loan improved your business profitability
Yes
No
Not yet
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17.
What barrier(s) did you face during the application or use of the loan
[Multiple]
Complex application process
Unclear eligibility requirements
Long approval time
Insufficient loan amount
High sustainability project requirements
Other
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18.
Other (please specify)
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19.
What improvement(s) would you suggest for the scheme
Section 4: Recommendation & Final Comments
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20.
Would you recommend this scheme to other SMEs
Yes
No
21.
Any additional comments or feedback
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Evaluating the Impact of the Lloyds Sustainable Small Business Loan
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