Survey on Demand for a Campus Second-hand Trading Platform at Chengdu University of Technology

1. What is your status?

A. Undergraduate student

B. Master’s student

C. Doctoral student

D. Faculty/staff

2. How do you currently deal with idle items? (Select all that apply)【多选题】

3. What are the main difficulties you encounter in campus second-hand transactions? (Select all that apply)【多选题】

A. Scattered information, hard to find target items

B. Low trust between buyers and sellers, fear of fraud

C. Inefficient communication (e.g., price inquiry, meeting for exchange)

D. Lack of on-campus unified logistics or pickup points

E. Difficulty resolving after-sales disputes

F. Other

4. Which categories of second-hand items are you more inclined to trade? (Select all that apply)【多选题】

A. Textbooks, study guides, notes

B. Electronics (phones, earphones, power banks, etc.)

C. Daily necessities (lamps, storage items, small appliances)

D. Sporting goods (rackets, fitness equipment)

E. Clothing / bags

F. Other

5. If the platform offers the following features, which three do you value most? (Choose 3)【多选题】

A. On-campus real-name authentication to enhance trust

B. One-click listing and search (filter by campus / dorm area)

C. Platform-guaranteed transaction (funds held until delivery confirmed)

D. Scheduled on-campus unified delivery / pickup points

E. Product comment section and seller credit rating

F. Post purchase requests with automatic matching

6. Which transaction method do you prefer?

A. Online communication only + offline face-to-face transaction

B. Online payment + on-campus pickup point

7. How often do you expect to use the campus second-hand platform?

A. Multiple times per week

B. Once a week

C. 2–3 times per month

D. Occasionally, only when needed

8. Would you be willing to pay a small service fee (e.g., 1% of transaction price, capped at ¥2) for the “platform-guaranteed transaction” feature?

A. Yes, security is more important

B. No, prefer completely free

C. Depends on the item price

9. Which value-added services would you like the platform to provide? (Select all that apply)【多选题】

A. Graduation season special recycling / clearance sale

B. Textbook rental and reuse service

C. Charity sale events in collaboration with student clubs / unions

D. None needed

10. What security measure do you think the platform most needs to strengthen?【多选题】

A. Mandatory real-name authentication (linked to student/faculty ID)

B. Two-way rating system between buyers and sellers

C. Automatic identification and blocking of prohibited items

D. On-campus dispute resolution channel

11. Any other suggestions for the campus second-hand trading platform? (Optional)