岗位：Service Specialist / Technician 服务工程师 / 技师
地点：华北（天津、青岛、大连），华东（上海、舟山、重庆），华南（广州、香港）
Mission Statement 岗位概述:
Execute Service work with low to medium complexity according to work instructions and in accordance with Accelleron standard processes, quality standards and safety guidelines. 依据标准服务流程，基于奥赛能质量标准和安全准则执行服务工作
Deliver quality customer service to satisfy customers. 提供优质的客户服务，让客户满意
In close co-operation with customer and other Accelleron teams, take actions to identify new Service business opportunities for Accelleron. 与客户和其他团队密切合作，采取行动，发现新的服务业务机会
Main Accountabilities 主要职责
Service Delivery： Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.).
执行服务任务，识别技术问题并通过远程或现场活动对不同服务类别(安装调试、日常维护、扩展、更换等)进行分析
Customer Approach：Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally. 根据客户的要求和期望执行服务工作，使客户满意。与客户保持良好的关系。发现新的销售机会并与公司内部沟通
Materials and Supply： Coordinates, prepares, and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities. 协调、准备服务过程所需的材料、零件和设备，保证其可用性并满足质量要求
Documentation and reports ：Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed. 准备所有需要客户代表签署的文件和报告。及时报告所完成的工作，并在需要时跟进
Trouble- shooting ：Troubleshoots simple equipment failure and makes recommendations to avoid repeating the problem in the future. 排除简单的设备故障，并提出建议，以避免在未来重复出现问题
Operational excellence：Provides recommendations to management to improve operations and customer service.
Mission Statement 岗位概述:
Execute Service work with low to medium complexity according to work instructions and in accordance with Accelleron standard processes, quality standards and safety guidelines. 依据标准服务流程，基于奥赛能质量标准和安全准则执行服务工作
Deliver quality customer service to satisfy customers. 提供优质的客户服务，让客户满意
In close co-operation with customer and other Accelleron teams, take actions to identify new Service business opportunities for Accelleron. 与客户和其他团队密切合作，采取行动，发现新的服务业务机会
Main Accountabilities 主要职责
Service Delivery： Performs Service tasks like installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories (installation and commissioning, routine maintenance, extensions, replacements etc.). 执行服务任务，识别技术问题并通过远程或现场活动对不同服务类别(安装调试、日常维护、扩展、更换等)进行分析
Customer Approach：Contributes to customer satisfaction by executing Service work according to customer order and expectation. Maintains a good relationship with customers. Identifies new sales opportunities and communicates them internally. 根据客户的要求和期望执行服务工作，使客户满意。与客户保持良好的关系。发现新的销售机会并与公司内部沟通
Materials and Supply： Coordinates, prepares, and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities. 协调、准备服务过程所需的材料、零件和设备，保证其可用性并满足质量要求
Documentation and reports ：Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed. 准备所有需要客户代表签署的文件和报告。及时报告所完成的工作，并在需要时跟进
Trouble- shooting ：Troubleshoots simple equipment failure and makes recommendations to avoid repeating the problem in the future. 排除简单的设备故障，并提出建议，以避免在未来重复出现问题
Operational excellence：Provides recommendations to management to improve operations and customer service.
Health, safety, and integrity 向管理层提供建议，以改善运营和客户服务
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents. 应用安全规则和安全实践以及环境责任。报告不安全操作和事故
Knowledge, Skill and Experience 知识、技能和经验
Education background in marine engineering, mechanical design and manufacturing, internal-combustion engines, mechanical engineering, and other related fields 轮机工程、船舶、机械设计与制造、内燃机、机械工程等相关专业学历
Possess team spirit and good communication skills 具备团队合作精神和良好的沟通能力
Self -motivated；Willing to learn and challenge 自驱力；愿意学习和挑战
Be able to travel and willing to work on-site 能够出差并愿意在现场工作
(Engineer): Good command of spoken & written English 良好的英语口语和书面语能力
HR联系方式： 周女士 18183189121 / 吕女士 18018582263
投递邮箱：HR.CN@accelleron-industries.com
