不同人群AI使用现状与需求调研
How Different Groups of People
Actually Use AI and What They Need from It

我们保证不会将答卷人的信息以单体方式出现，从而保证信息安全。
We promise we won't release any individual respondent's info as a separate entry, so your data's totally safe.
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1.
您的年龄段 

Your age group
12‑18
Middle-high school students      初高中生
19‑25
Undergraduate / Graduate students      大学生/研究生
26‑40
Working professionals      上班族
41‑60
Middle‑aged users with digital literacy     会用手机电脑的中年人
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2.
您的身份/职业 

Your occupation / identity
优先选择主职业
中学生
Middle‑high school student
大学生/研究生
Undergraduate / Graduate student
教育、科研工作者
Education ＆ research worker
互联网/技术行业
Internet ＆ tech industry
development, product, design, etc. 开发、产品、设计等
金融、会计相关工作
Finance ＆ accounting
行政、人力、市场、销售
Administration, HR, marketing, sales
媒体、文案、设计、文创行业
Media, copywriting, design, creative industries
医护、医药相关工作
Healthcare ＆ pharmaceutical
建筑、机械、工程技术
Architecture, mechanical engineering, technical engineering
公务员、事业单位、法务
Civil servant, public institution, legal profession
自由职业、个体户
Freelancer / Self‑employed
其他
Other
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3.
您有没有用过AI工具？ 

Have you used any AI tools
chat AI, AI image generation, AI copywriting, AI spreadsheets, etc. 聊天AI、AI画图、AI写文案、AI做表格等
经常用 Frequently
偶尔用 Occasionally
很少用 Rarely
从来没用过 Never
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4.
您平时主要用哪类AI？

 What types of AI do you mainly use? 
【多选题】
Multiple choices allowed
聊天问答AI
Conversational Q＆A AI
学习辅助AI
Learning‑assistant AI
办公AI
Office AI
summary, slides generation 写总结、做PPT
创作AI
Creative AI
 image generation, copywriting, video creation 画画、写文案、做视频
技术类AI
Technical AI
coding, data analysis 写代码、数据分析
生活建议类AI
Life‑advice AI
没有固定类型，随便用
No fixed type; use whatever is available
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5.
您用AI主要是为了什么呢？ 

What exactly do you use AI for?
【多选题】
Multiple choices allowed
节省时间，提高效率
Save time and enhance efficiency
查不懂的知识
The knowledge that I don't understand
学习、完成作业
Study and complete homework
完成工作任务
Finish Assignments
找灵感、娱乐
Search for inspiration and entertainment
专业工作需要
Professional work requires
随便玩玩，没有目的
No purpose
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6.
使用AI时，您一般怎么提问？

 When using AI, how do you usually pose questions?
简单一句话提问
A simple question in one sentence
简单几句话描述需求
A few simple sentences to describe the requirements
详细说明背景和要求
Provide detailed explanations of the background and requirements.
反复修改提示词，多次调整结果
Repeatedly revise the prompt words and make multiple adjustments to the results
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7.
使用AI时，您碰到过哪些问题？

What problems have you encountered when using AI?
【多选题】
Multiple choices allowed
AI回答出错、编造信息
The AI provided incorrect answers or fabricated information.
AI听不懂我的要求
The AI can't understand my request.
回答很笼统，不实用
The answer is very general and not practical.
解决不了复杂专业问题
Cannot solve complex professional problems
每次输出质量差别很大
The quality of each output varies greatly.
担心泄露个人隐私
Worried about the leakage of personal privacy
操作复杂不好上手
The operation is complex and difficult to master.
基本没遇到问题
There were basically no problems encountered.
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8.
您觉得AI用不好，主要原因是什么？
What do you think are the main reasons for not being able to use AI effectively?
自己不会好好提问
Doesn't know how to ask questions properly
AI本身不够靠谱
The AI itself is not reliable enough.
没有一套好用的使用方法
There is no set of effective usage methods.
不知道哪些事适合用AI
Not sure which matters are suitable for using AI
不敢相信AI给出的结果
I can't believe the result given by the AI.
没有养成使用习惯
Has not developed the habit of using it
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9.
如果想让AI更好用，您最希望改进什么？

If you want to make the AI more user-friendly, what aspect do you most hope to improve?
【多选题】
Multiple choices allowed
回答更加准确，少出错
The answer is more accurate and has fewer errors.
能够贴合我的学习/工作场景
Can fit my learning/work scenarios perfectly
输出内容更专业
Output content is more professional.
操作简单方便
The operation is simple and convenient.
保护个人隐私
protect personal privacy
可以按照我的习惯自定义
It can be customized according to my preferences.
可以持续优化结果
The results can be continuously optimized.
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10.
哪种方式更能提升AI使用效果？
Which approach can better enhance the effectiveness of AI usage?
简单提问，快速得到结果
Simple questions, quick results.
结构化、规范化提问
Structured and standardized questioning
AI主动适配我的职业与场景
AI actively adapts to my profession and scenarios
人机不断迭代、共同完善内容
The human and machine continuously iterate and jointly improve the content.
开放性题目 Open Questions
11.
根据你的学习或者工作经历，你认为现在大家使用AI最大的低效、浪费行为是什么？
Based on your learning or work experience, what do you think are the biggest inefficiencies and waste of resources in the current use of AI by everyone?
选择性回答 Optional
12.
你希望AI工具或者使用方法，怎样适配你的学习或者工作？
How do you expect the AI tools or the usage methods to be adapted to your learning or work?
选择性回答 Optional
问卷结束语

感谢您的作答！您的反馈将帮助我们构建高效AI人机协同模型，帮助大家科学、高效使用人工智能！

Closing statement of the questionnaire

Thank you for your response! Your feedback will help us build an efficient AI-human collaboration model, enabling everyone to use artificial intelligence in a scientific and efficient manner!
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