水杯售后客户满意度调查

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1.
How satisfied are you with the overall after-sales service for your water cup?【多选题】
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
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2.
Are you satisfied with the attitude of the after-sales customer service【多选题】
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
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3.
Are you satisfied with the speed of the after-sales process【多选题】
Satisfied
Neutral
Dissatisfied
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4.
Are you satisfied with the after-sales solution (replacement, repair, resend)?【多选题】
Satisfied
Neutral
Dissatisfied
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5.
Was the after-sales application process simple and clear？
yes
no
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6.
Was your issue accurately understood during communication？
yes
no
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7.
Were you informed of the after-sales progress in a timely manner？
yes
no
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8.
 Would you be willing to buy this brand of water cup again?
yes
no
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9.
Would you be willing to recommend it to others？
yes
no
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10.
Do you have any other suggestions about our after-sales service or products？
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