Dear respondents：

Thank you for participating in this research. Your responses will help us assess how the current wayfinding signage in the Guangzhou Metro aids navigation, eases cognitive load, manages passenger flow, and meets inclusivity standards. This survey is strictly confidential and should take about 10 minutes to complete. Your honest feedback is invaluable for developing evidence-based improvements to the metro signage system.

Your participation in this study will be kept confidential. The data will be anonymized and securely stored in password-protected files, accessible only to the principal investigator and supervisors. No personal information, such as name, email address, or IP address, will be collected. The research results will be disseminated in aggregated form through academic publications, conference presentations, and reports submitted to educational policymakers, ensuring complete anonymity.

All collected data will be securely stored for at least 7 years after the completion of the study, and may be retained for up to 10 years or longer, depending on the type of study, funder requirements, and potential future use. Upon the end of the retention period, the data will be permanently destroyed in accordance with institutional guidelines.

Instructions：

For most of the questions below, please indicate your level of agreement with each statement using the following 5-point Likert scale:  

1 = Strongly Disagree | 2 = Disagree | 3 = Neutral | 4 = Agree | 5 = Strongly Agree  

For some questions, please select the option that best describes you or provide a brief written response.

This project has been reviewed and approved by the Graduate Committee of the School of Creative Technology and Heritage at the University of Kelantan, Malaysia. For inquiries regarding your rights as a participant in this study, please contact the Graduate Committee of the School of Creative Technology and Heritage at ethic.ftkw@umk.edu.my.

If you have any questions about this survey,you may contact：
Email：327380206@qq.com
Tel：+86 18620983078

尊敬的受访者：

    感谢您参与本次研究。您的回答将帮助我们评估广州地铁当前的寻路标牌在辅助导航、减轻认知负荷、管理客流以及满足包容性标准方面的效果。本调查严格保密，大约需要10分钟完成。您的真诚反馈对于我们基于实证改进地铁标识系统至关重要。
    您对本研究的参与将保密。数据将被匿名化，并安全的储存在密码保护的文件中，仅供首席研究员和主管访问。不会收集任何个人信息，如姓名、电子邮件地址或IP地址。研究结果将通过学术出版物、会议报告和向教育政策制定者提交的报告以汇总的形式传播，确保完全匿名。

    所有收集的数据将在研究完成后安全储存至少7年，并可能保存长达 10年或更长时间，具体取决于研究类型、资助者要求和未来使用的可能性。保留期结束后，数据将按照机构指导方针永久销毁。

填写说明：

    对于以下大多数问题，请使用以下5点李克特量表（Likert scale）表明您对每项陈述的同意程度：

    1 =非常不同意| 2 =不同意| 3 =中立| 4 =同意| 5 =非常同意

    对于某些问题，请选择最能描述您的选项，或提供简短的书面回答。

    该项目已获得马来西亚吉兰丹大学创意科技与遗产学院研究生委员会的审查和批准。有关您作为本研究参与者的权利的问题，请联系创意科技与遗产学院研究生委员会，邮箱为：ethic.ftkw@umk.edu.my.

    如果您对本项目有任何疑问，可以联系：
 
    Email：c22e045f@siswa.umk.edu.my
    Phone：+86 18620983078

Please check the box below to indicate that you have read and understood the above information, and voluntarily agree to participate in this study.
请勾选下面的复选框，即表示您已经阅读并理解上述信息，并自愿同意参与本次研究。