Survey Questionnaire 0808

Title:

The Role of Human Resource Development and Public Management in Implementing Effective Development Policies

Introduction

You are invited to participate in a research study examining how Human Resource Development (HRD), Public Management (PM), and Digital Transformation influence effective policy implementation in the public sector.
The survey takes approximately 10–12 minutes to complete. Your participation is voluntary and anonymous, and all responses will be treated with strict confidentiality.

By continuing, you confirm that you work in the public sector and agree to participate in this study.

Section A: Background Information

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1. Country of work:
Ghana
South Africa
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2. Your current role/position:
General administrative staff
Middle management
Senior management
HR/Training department manager or officer
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3. Years of experience in public service:
Less than 3 years
3–5 years
6–10 years
More than 10 years
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4. Level of government/institution:
National
Regional
Local/Municipal
Public agency or parastatal
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5. Highest educational qualification:
Secondary education or below
Bachelor’s degree
Postgraduate diploma
Master’s degree or above

Section B: Human Resource Development (HRD)

Please indicate how much you agree with the following statements:
1 – Strongly Disagree | 2 – Disagree | 3 – Neutral | 4 – Agree | 5 – Strongly Agree

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6. My institution provides regular training relevant to my duties.
1
2
3
4
5
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7. The training I receive is aligned with performance expectations.
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2
3
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5
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8. I have access to professional development opportunities.
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2
3
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5
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9. There is a clear link between training and career advancement.
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2
3
4
5
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10. Leadership and management training is emphasized in my institution.
1
2
3
4
5
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11. I receive feedback and support after attending training.
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3
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5
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12. Training programs are designed based on staff needs.
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3
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5
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13. My organization encourages continuous learning and development.
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2
3
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5

Section C: Public Management Systems

Please indicate how much you agree with the following statements:
1 – Strongly Disagree | 2 – Disagree | 3 – Neutral | 4 – Agree | 5 – Strongly Agree
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14. Performance evaluation systems are clear and consistently applied.
1
2
3
4
5
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15. Promotions are based on performance and merit.
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3
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5
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16. There is strong coordination between HR and departmental management.
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5
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17. Accountability mechanisms are enforced in my department.
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3
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5
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18. The institutional culture supports innovation and adaptation.
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3
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5
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19. HRD is integrated into performance management systems.
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3
4
5
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20. Managers provide adequate support for applying new skills.
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5
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21. Institutional leadership actively supports reform and improvement.
1
2
3
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5

Section D: Digital Transformation

Please indicate how much you agree with the following statements:
1 – Strongly Disagree | 2 – Disagree | 3 – Neutral | 4 – Agree | 5 – Strongly Agree
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22. My institution uses digital tools to improve administrative processes.
1
2
3
4
5
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23. I feel confident using digital technologies required for my role.
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3
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5
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24. I have received adequate training to use digital platforms.
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5
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25. Digital tools have improved communication and coordination in my department.
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5
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26. E-learning and online training opportunities are accessible.
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5
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27. Digital systems are aligned with the goals of public service delivery.
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5
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28. Technology has enhanced transparency and accountability in my work environment.
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5
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29. Digital transformation is supported by strategic planning and leadership.
1
2
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5

Section E: Policy Implementation & Perceptions

Please indicate how much you agree with the following statements:
1 – Strongly Disagree | 2 – Disagree | 3 – Neutral | 4 – Agree | 5 – Strongly Agree
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30. There is often a gap between policy design and actual implementation.
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2
3
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5
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31. Inadequate staff training contributes to poor policy outcomes.
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5
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32. My institution is effective at implementing development policies.
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5
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33. HRD, management systems, and digital tools are aligned in our institution.
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5
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34. Staff are engaged in policy execution and monitoring.
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5
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35. Improvements in HRD and PM would enhance policy implementation.
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2
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5
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