AI虚拟主播购物体验调查问卷
AI Virtual Streamers and Impulsive Buying: A Survey

Dear Participant,

Hello! Thank you very much for taking the time to participate in this survey.

This study aims to explore how AI virtual streamers influence consumers‘ online shopping experiences. Your honest responses will provide valuable insights for this research.

This questionnaire will take approximately 3-5 minutes to complete. All data will be used solely for academic research and will be collected anonymously. There are no right or wrong answers. Please answer based on your true feelings and experiences while watching AI virtual streamers.

Thank you sincerely for your cooperation and support!

尊敬的参与者:
您好!感谢您抽出宝贵时间参与本次问卷调查。

本研究旨在了解AI虚拟主播(即由AI生成的虚拟直播主持人,非真人主播)对直播购物体验的影响。您的真实回答将为本研究提供重要依据。

本问卷大约需要3-5分钟完成。所有数据仅用于学术研究,采用匿名的方式收集与处理,不涉及任何个人隐私泄露。所有问题的答案没有对错之分,请您根据自己在观看AI虚拟主播直播时的真实感受放心填写。

衷心感谢您的支持与配合!
【Demographics 人口统计学信息】
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D1. Gender 性别
Male 男
Female 女
Prefer not to say 不愿透露
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D2. Age 年龄
18 or under 及以下
19-25
26-35
36-45
46-55
56 or above 及以上
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D3. Highest Education Level 最高学历
Middle school or below 初中及以下
High school/Vocational school 高中/中专
Associate degree 大专
Bachelor’s degree 本科
Master‘s degree 硕士
Doctorate or above 博士及以上
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D4. Average Monthly Income (RMB) 平均月收入
No income 没有收入
Below 3,000 以下
3,000-4,999
5,000-7,999
8,000-11,999
12,000-19,999
20,000 or above 及以上
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D5. Current Employment Status 目前职业状态
Employed full-time 全职
Employed part-time/Freelance 兼职/自由职业
Student 学生
Self-employed 自雇
Unemployed 失业
Retired 退休
Section A:AI Virtual Streamer Characteristics (IV - 14 items) 
核心变量测量——AI虚拟主播特征(14题项)

Please recall your experience while watching e-commerce live streaming with AI virtual streamers. Rate your agreement with the following statements.

Unless otherwise noted, the answer options for the following questions use a 5-point Likert scale where 1 means “Strongly Disagree,” 2 means “Disagree,” 3 means “Neutral,” 4 means “Agree,” and 5 means “Strongly Agree.”

请回忆您在观看有AI虚拟主播的电商直播时的体验。请根据您的真实感受,对以下陈述给出您的评价。
说明:本部分使用1-5分李克特量表。1=非常不同意,2=不同意,3=一般,4=同意,5=非常同意。
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Responsiveness AI虚拟主播的响应性
很不满意不满意一般满意很满意
Q1: The AI virtual streamer responds quickly to my questions when I watch the live stream.在我观看直播时,AI虚拟主播能快速回答我的问题。
Q1: The AI virtual streamer responds quickly to my questions when I watch the live stream.在我观看直播时,AI虚拟主播能快速回答我的问题。
Q2: The AI virtual streamer interacts with me in a timely manner.Q2 AI虚拟主播能及时与我互动。
Q2: The AI virtual streamer interacts with me in a timely manner.Q2 AI虚拟主播能及时与我互动。
Q3 :The AI virtual streamer provides prompt feedback to my comments or actions.Q3 AI虚拟主播能对我的评论或操作提供及时的反馈。
Q3 :The AI virtual streamer provides prompt feedback to my comments or actions.Q3 AI虚拟主播能对我的评论或操作提供及时的反馈。
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Likeability AI虚拟主播的可爱性
很不满意不满意一般满意很满意
Q4 The AI virtual streamer is likable.Q4 我觉得AI虚拟主播很讨人喜欢。
Q4 The AI virtual streamer is likable.Q4 我觉得AI虚拟主播很讨人喜欢。
Q5 The AI virtual streamer is friendly.Q5 AI虚拟主播看起来很友善。
Q5 The AI virtual streamer is friendly.Q5 AI虚拟主播看起来很友善。
Q6 I think the AI virtual streamer is pleasant to interact with.Q6 和AI虚拟主播互动让我感到愉快。
Q6 I think the AI virtual streamer is pleasant to interact with.Q6 和AI虚拟主播互动让我感到愉快。
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Expertise(AI虚拟主播的专业能力)
很不满意不满意一般满意很满意
Q7.The AI virtual streamer is knowledgeable about the products.AI虚拟主播对相关产品十分了解。
Q7.The AI virtual streamer is knowledgeable about the products.AI虚拟主播对相关产品十分了解。
Q8.The AI virtual streamer is experienced in product recommendation.AI虚拟主播在产品推荐方面富有经验。
Q8.The AI virtual streamer is experienced in product recommendation.AI虚拟主播在产品推荐方面富有经验。
Q9.The AI virtual streamer provides professional product information.AI虚拟主播能够提供专业的产品信息。
Q9.The AI virtual streamer provides professional product information.AI虚拟主播能够提供专业的产品信息。
Q10.The AI virtual streamer demonstrates expertise in the product category.AI虚拟主播在该类产品领域展现出专业能力。
Q10.The AI virtual streamer demonstrates expertise in the product category.AI虚拟主播在该类产品领域展现出专业能力。
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Anthropomorphism (AI 虚拟主播拟人化)

很不满意不满意一般满意很满意
Q11.The AI virtual streamer looks like a real person.AI虚拟主播外形看起来像真实的人。
Q11.The AI virtual streamer looks like a real person.AI虚拟主播外形看起来像真实的人。
Q12.The AI virtual streamer behaves like a real human streamer.AI虚拟主播的行为举止接近真人主播。
Q12.The AI virtual streamer behaves like a real human streamer.AI虚拟主播的行为举止接近真人主播。
Q13.The AI virtual streamer seems to have real human emotions.AI虚拟主播仿佛拥有人类真实的情绪。
Q13.The AI virtual streamer seems to have real human emotions.AI虚拟主播仿佛拥有人类真实的情绪。
Q14.The AI virtual streamer‘s voice sounds natural like a real person’s.AI虚拟主播的声音自然,接近真人发声。
Q14.The AI virtual streamer‘s voice sounds natural like a real person’s.AI虚拟主播的声音自然,接近真人发声。
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Section B:Flow Experience (Mediator - 4 items) (心流体验 中介变量)
很不满意不满意一般满意很满意
Q15.While watching the AI virtual streamer, I feel totally absorbed.观看AI虚拟主播直播时,我会完全沉浸其中。
Q15.While watching the AI virtual streamer, I feel totally absorbed.观看AI虚拟主播直播时,我会完全沉浸其中。
Q16.While watching the AI virtual streamer, I am fully focused on the live stream.观看AI虚拟主播直播时,我能够完全集中注意力。
Q16.While watching the AI virtual streamer, I am fully focused on the live stream.观看AI虚拟主播直播时,我能够完全集中注意力。
Q17.While watching the AI virtual streamer, I feel very happy and joyful.观看AI虚拟主播直播时,我感到愉悦放松。
Q17.While watching the AI virtual streamer, I feel very happy and joyful.观看AI虚拟主播直播时,我感到愉悦放松。
Q18.While watching the AI virtual streamer, I find the experience extremely enjoyable.观看AI虚拟主播的整体体验让我感到十分享受。
Q18.While watching the AI virtual streamer, I find the experience extremely enjoyable.观看AI虚拟主播的整体体验让我感到十分享受。
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Section C:Impulsive Purchase Intention (DV - 4 items) —冲动购买意愿(因变量 DV)(4题)

很不满意不满意一般满意很满意
Q19.When watching the AI virtual streamer, I often feel a sudden urge to buy.观看AI虚拟主播直播时,我常会突然产生购买冲动。
Q19.When watching the AI virtual streamer, I often feel a sudden urge to buy.观看AI虚拟主播直播时,我常会突然产生购买冲动。
Q20.When watching the AI virtual streamer, I often buy products without thinking carefully.观看AI虚拟主播直播时,我常会不经仔细思考就下单。
Q20.When watching the AI virtual streamer, I often buy products without thinking carefully.观看AI虚拟主播直播时,我常会不经仔细思考就下单。
Q21.“Just do it” describes my buying style when watching the AI virtual streamer.“先买再说”符合我观看AI虚拟主播时的消费风格。
Q21.“Just do it” describes my buying style when watching the AI virtual streamer.“先买再说”符合我观看AI虚拟主播时的消费风格。
Q22.When watching the AI virtual streamer, I often feel an urge to buy products I see.观看AI虚拟主播直播时,我容易对所见商品产生购买欲望。
Q22.When watching the AI virtual streamer, I often feel an urge to buy products I see.观看AI虚拟主播直播时,我容易对所见商品产生购买欲望。
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Section D:Technophilia (Moderator - 7 items)
技术爱好(调节变量 Moderator)- 7个题项)
很不满意不满意一般满意很满意
Q23.I am very interested in new information and communication technologies.我对新兴信息与通讯技术抱有浓厚兴趣。
Q23.I am very interested in new information and communication technologies.我对新兴信息与通讯技术抱有浓厚兴趣。
Q24.New technologies fascinate me.新技术会让我感到好奇与着迷。
Q24.New technologies fascinate me.新技术会让我感到好奇与着迷。
Q25.I am an enthusiastic user of new technologies.我乐于主动使用各类新技术产品。
Q25.I am an enthusiastic user of new technologies.我乐于主动使用各类新技术产品。
Q26.Using new technologies is fun for me.体验和使用新技术对我来说充满乐趣。
Q26.Using new technologies is fun for me.体验和使用新技术对我来说充满乐趣。
Q27.I get excited about new technological developments.了解科技新进展会让我感到兴奋。
Q27.I get excited about new technological developments.了解科技新进展会让我感到兴奋。
Q28.I follow news about technology closely.我会主动关注科技相关资讯与动态。
Q28.I follow news about technology closely.我会主动关注科技相关资讯与动态。
Q29.I am open to new technologies.我愿意接纳和尝试各类新兴技术。
Q29.I am open to new technologies.我愿意接纳和尝试各类新兴技术。
End of questionnaire. Thank you again for your time and participation! Have a great day!
问卷到此结束,再次感谢您的耐心配合与真诚回答!祝您生活愉快!
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