第十五事业部泰国工厂
客户满意度调查（服务）
Customer satisfaction survey for thailand foctory (Service)

尊敬的顾客：非常感谢您在过去的岁月里对第十五部泰国工厂的大力支持和厚爱。为了给您提供更优质的产品和更满意的服务，请您将对我方提供的产品和服务的感受反馈给我们，非常感谢您的支持！
Dear customer: Thank you very much for your great support and love to the fifteenth Thailand factory in the past years.In order to provide you with better products and more satisfactory services, please give us your feedback on the products and services we provide. Thank you very much for your support!
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1.
客户所在事业部
The customer's Business Division
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2.
客户所在部门
The customer's Department
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3.
人员姓名
Name of person
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4.
联系电话
Contact number
请您对工厂的满意度进行评价
Please comment on your satisfaction with the factory.
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5.
及时响应顾客需求情况
Timely response to customer demand
很满意 Very satisfied
满意 Satisfied
一般 Average
不满意 Not satisfied
很不满意 Very dissatisfied
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6.
售后技术支持满意程度
Satisfaction degree of after-sales technical support
很满意 Very satisfied
满意 Satisfied
一般 Average
不满意 Not satisfied
很不满意 Very dissatisfied
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7.
产品售前沟通是否足够有效
Is the pre-sales communication of the product effective enough?
很满意 Very satisfied
满意 Satisfied
一般 Average
不满意 Not satisfied
很不满意 Very dissatisfied
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8.
服务态度  Service attitude
很满意 Very satisfied
满意 Satisfied
一般 Average
不满意 Not satisfied
很不满意 Very dissatisfied
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9.
技术/业务能力
Technical/operational capabilities
很满意 Very satisfied
满意 Satisfied
一般 Average
不满意 Not satisfied
很不满意 Very dissatisfied
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10.
您遇到的问题有效解决程度
The extent to which your problems have been solved effectively
很满意 Very satisfied
满意 Satisfied
一般 Average
不满意 Not satisfied
很不满意 Very dissatisfied
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11.
各类服务的综合满意程度
Overall satisfaction with various services
很满意 Very satisfied
满意 Satisfied
一般 Average
不满意 Not satisfied
很不满意 Very dissatisfied
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12.
您对我们还有什么其他的建议或意见？
Do you have any other suggestions or comments for us?
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