Lingnan University Canteen Satisfaction Questionnaire

Introduction 
i.  These questionnaire is for academic research only all responses are confidential. 
ii.  For satisfaction questions:
1-5 Very dissatisfacted/Disagree-Very satisfied/Agree
Part 1: Basic information (Single choice)
*
1.
How often do you dine at the canteen per week？
1-2 times
3-4 times
5 times more
*
2.
When do you usually eat at the canteen? (Choose the most frequent one)
Breakfast
Lunch
Dinner
Part 2: Multiple Choice
*
3.
What problems do you often encounter in the canteen?【多选题】
Ingredients are not fresh
Poor taste
Unbalanced nutrition
Long waiting time
Noisy environment
Limited dish types
Average hygiene
*
4.
Which aspects do you most want the canteen to improve? 【多选题】
Fresher ingredients
Better taste
More balanced nutrition
Faster service
Better environment
More these choices
Part 3: Attitude Statements
*
5.
I believe the overall food quality of the canteen is stable and reliable
Strongly disagree
Strongly agree
*
6.
I think the canteen provides reasonable price and good value
Strongly disagree
Strongly agree
*
7.
I am willing to choose the canteen as my long term dining option
Strongly disagree
Strongly agree
Part 4a: Satisfaction Rating 
*
8.
Please read the following items
Very dissatisfiedDissatisfiedNeutralSatisfiedVery satisfied
Freshness of ingredients
Freshness of ingredients
Taste of dishes
Taste of dishes
Nutritional balance
Nutritional balance
Overall hygiene condition
Overall hygiene condition
Variety of dishes
Variety of dishes
Comfort of dining environment
Comfort of dining environment
Part 4b: Support for Suggestions
*
9.
The canteen should introduce a weekly student voted menu (e.g. Top 3 dishes chosen by students will appear the following week).
Strongly disagree
Strongly agree
*
10.
Hch dish should have a clear nutrition label (e.g. low/medium/high fat, calorie range).
Strongly disagree
Strongly agree
*
11.
The canteen should set up a monthly updated feedback wall with public replies to student suggestions.
Strongly disagree
Strongly agree
Part 5: Open-ended Question
*
12.
Please provide your most important suggestion for contain improvement.
问卷星提供技术支持
举报