Du Yi Wei Restaurant Customer Feedback Survey

独一味餐厅顾客反馈调查问卷

Dear Customer,

Thank you for dining at Du Yi Wei Restaurant. This survey is designed to understand your dining experience and evaluate the effectiveness of our recent improvements. Your feedback will help us continue to improve our products, services, and customer experience.

尊敬的顾客:

感谢您光临独一味餐厅!本问卷旨在了解您对餐厅近期优化与改善措施的感受,以帮助我们不断提升产品、服务及整体用餐体验。您的意见对我们非常重要。

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1.

Do you agree that Du Yi Wei is a suitable place for both daily dining and social gatherings?

您是否认同独一味是一个适合日常用餐及朋友聚会的餐厅?

Strongly Agree 非常同意
Agree 同意
Neutral 一般
Disagree 不同意
Strongly Disagree 非常不同意
*
2.

Can you feel the concept of “Chinese Community’s Second Canteen” from Du Yi Wei?

您是否能够感受到独一味所传达的“华人社区第二食堂(Chinese Community’s Second Canteen)”理念?

Strongly 非常能感受到
Mostly 比较能感受到
Neutral 一般
Slightly 较少感受到
Not at all 完全感受不到
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3.

What attracts you most to Du Yi Wei? (Multiple Answers Allowed)您认为独一味最吸引您的地方是什么?(可多选)

【多选题】
Authentic Northeastern Chinese Cuisine 东北菜口味正宗
Reasonable Price 价格合理
Affordable Lunch Boxes 盒饭方便实惠
Comfortable Gathering Environment 聚餐氛围好
Home-like Feeling 有家的感觉
Friendly Service 服务态度好
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4.

How satisfied are you with your overall dining experience? 您对整体用餐体验满意吗?

Very Satisfied 非常满意
Satisfied 满意
Neutral 一般
Dissatisfied 不满意
Very Dissatisfied 非常不满意
*
5.
Do you think the menu, posters, and promotional materials are attractive and easy to understand? 您认为目前的菜单设计、宣传海报及店内展示是否更具吸引力且容易理解?
Strongly Agree 非常同意
Agree 同意
Neutral 一般
Disagree 不同意
Strongly Disagree 非常不同意
*
6.
How would you rate the service quality and staff responsiveness? 您如何评价餐厅员工的服务态度及响应速度?
Excellent 非常好
Good 良好
Average 一般
Poor 较差
Very Poor 非常差
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7.
How did you first learn about Du Yi Wei? (Choose one) 您最初通过什么渠道了解到独一味?
TikTok / Douyin 抖音
Xiaohongshu 小红书
WeChat 微信
Google Maps
Friends or Family 朋友推荐
Walk-in / Passing By 路过发现
Instagram
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8.

Do the restaurant’s videos and social media content help you better understand the brand and its feature? 您认为餐厅的短视频及社交媒体内容是否帮助您更了解品牌及其特色?

Strongly Agree 非常同意
Agree 同意
Neutral 一般
Disagree 不同意
Strongly Disagree 非常不同意
*
9.

Would you be willing to join Du Yi Wei’s membership program or customer WeChat group? 您是否愿意加入独一味会员体系或微信顾客群?

Strongly Agree 非常同意
Agree 同意
Neutral 一般
Disagree 不同意
Strongly Disagree 非常不同意
*
10.

How likely are you to revisit Du Yi Wei in the future? 您未来再次光顾独一味的可能性有多高?

Very Likely 非常可能
Likely 可能
Neutral 一般
Unlikely 不太可能
Very Unlikely 非常不可能
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11.

How likely are you to recommend Du Yi Wei to your friends or family? 您愿意向朋友或家人推荐独一味吗?

Very Likely 非常愿意
Likely 愿意
Neutral 一般
Unlikely 不愿意
Very Unlikely 非常不愿意
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