How important is English in the tourism industry in Chongqing

1.What is your nationality? [Fill-in-the-blank]

2.What is your purpose of traveling to Chongqing? [Single choice question]

A:Travel

B:Work

C:Study abroad

D:Other

3.Are the English translations of scenic spot signs you saw in Chongqing accurate? [Single choice question]

A:Completely accurate

B:Basically accurate with a few errors

C:Generally accurate with many errors

D:Inaccurate

4.What is the presentation quality of English content on Chongqing’s official tourism website when you browse it? [Single choice question]

A. Professional and accurate expression

B. A few spelling errors

C. Stiff translation of key words

D. Incomplete and confusing information

5.Can the English signs on Chongqing’s urban public transport (bus, subway) meet your travel needs? [Single choice question]

A. Fully meet the needs, clear and easy to understand

B. Barely meet the needs, multiple searches required

C. Fail to meet the needs, completely incomprehensible

6. How is the situation of English menus/dish translations you saw at catering industry in Chongqing?[Single choice question]

A. All dishes have accurate English translations

B. Only a small number of dishes have translations with some errors

C. No English translations at all

7. Are the English signs at hotels in Chongqing standardized?[Single choice question]

A. Highly standardized with professional expressions

B. Relatively standardized with no obvious problems

C. Average with a small number of grammatical/wording errors

D. Non-standardized with numerous errors

8.What problems have you found in the English translation of public signs? [Multiple choice question][Multiple]

A:Spelling mistakes

B:Chinglish

C:Cultural mistranslation

D:Missing information

9.How is the English communication ability of the staff at Chongqing’s scenic spots you interacted with? [Single choice question]

A. No communication barriers

B. Only simple communication possible

C. Unable to communicate at all

10. How is the English communication ability of the service staff at catering industry in Chongqing you interacted with? [Single choice question]

A. No communication barriers

B. Only simple communication possible

C. Unable to communicate at all

11. How is the English service ability of the service staff at accommodation industry in Chongqing you interacted with? [Single choice question]

A. Capable of handling various English consultations

B. Need to use translation tools

C. Only able to communicate in Chinese

12. How is the basic English communication ability of Chongqing’s transportation staff (taxi/subway) you interacted with? [Single choice question]

A. No communication barriers

B. Only simple communication possible

C. Unable to communicate at all

13.How is the English professionalism of the staff at Chongqing’s tourism information centers? [Single choice question]

A. High professionalism, able to provide comprehensive English consultations

B. Low professionalism, only have simple communication

C. No English service ability

14. Did the tourism practitioners in Chongqing you interacted with take the initiative to provide services in English? [Single choice question]

A. All took the initiative to use English

B. Only used English when requested

C. Never used English

D. Had no contact with tourism practitioners

15.Can the English information on the official tourism website meet your inquiry needs? [Single choice question]

A. Fully meet the needs

B. Partially meet the needs

C. Barely meet the needs

D. Fail to meet the needs at all

16. What is your overall satisfaction with the English signs at scenic spots and restaurants in Chongqing? [Single choice question]

A. Very satisfied

B. Relatively satisfied

C. Not very satisfied

D. Very dissatisfied

17. What is your overall satisfaction with the English signs at hotels and on public transport in Chongqing? [Single choice question]

A. Very satisfied

B. Relatively satisfied

C. Not very satisfied

D. Very dissatisfied

18. What is your overall satisfaction with the current situation of the English service ability of tourism practitioners? [Single choice question]

A. Very satisfied

B. Relatively satisfied

C. Not very satisfied

D. Very dissatisfied