Sangfor Best practices Survey

This survey aims to evaluate the effectiveness of our current technical documents and gather valuable suggestions for improvement to better meet your and customer's needs.

Email： Country/Region：*

For follow-up only, strictly confidential.

Please rate the scenario-based documents overall for each product on a scale of 1 to 5.

	Not helpful at all	Slightly helpful	Neutral	Helpful	Very helpful
NSF
NSF					
IAG
IAG					
Endpoint Secure
Endpoint Secure					
Cyber Command
Cyber Command					
HCI
HCI					
VDI
VDI					

How well did the scenario-based documents fit your project requirements?

	Not aligned	Slightly aligned	Partially aligned	Highly aligned	Perfectly aligned
NSF
NSF					
IAG
IAG					
Endpoint Secure
Endpoint Secure					
Cyber Command
Cyber Command					
HCI
HCI					
VDI
VDI					

How easily can customer business expectations be met using scenario-based documents?

	Very Difficult	Somewhat Difficult	Moderately Effective	Mostly Effective	Very Effective
NSF
NSF					
IAG
IAG					
Endpoint Secure
Endpoint Secure					
Cyber Command
Cyber Command					
HCI
HCI					
VDI
VDI					

Please evaluate the scenario-based documents from the following dimensions. If our best practice is performing well in the present dimension, please check it.[Multiple]

Accuracy: The information provided in the documentation is correct and precise.

Completeness: The documentation describes all necessary aspects of a function.

Coverage: The documentation covers a wide range of product scenarios.

Clarity: The documentation is easy to understand, with clear language and explanations.

Timeliness: The documentation is up to date and aligned with the latest features or changes in the technology.

Accessibility: It is easy for users to access and navigate the documentation when they need information.

	Accuracy	Completeness	Coverage	Clarity	Timeliness	Accessibility
NSF
NSF
IAG
IAG
Endpoint Secure
Endpoint Secure
Cyber Command
Cyber Command
HCI
HCI
VDI
VDI

Please share any areas and aspects that we can improve on.

Example: HCI: Comparion between different migration method is not detailed.

Could you give an exmample of document that you consider to be high quality and explain the reasons? Likewise, could you point out a document you think is poor quality and explain the shortcomings?

Any other comments or suggestions for improving our documents?

Report