我们正在开发一个WKU校园内部的二手商品交易平台,为确保平台功能符合学生需求,请您协助填写此问卷,感谢支持!
We are developing a second-hand goods trading platform within WKU campus. To ensure that the platform functions meet the needs of students, please help us to fill out this questionnaire. Thank you for your support!
1. 您的年级: 大一 大二 大三 大四 其他
2.您购买二手物品的频率: 一周1-2次 一月1-2次 三个月1-2次 从未购买
3. 在过去一个月,您在二手物品的花销: 0元 1-100元 100-500元 500-2000元 2000元以上
4. 您期望二手物品交易柜所在的位置: 枫楼 榕楼 梅楼 兰楼 竹楼 菊楼 杏楼 桂楼 培训楼 其他
5. 您在购买二手物品时担心的问题(可多选): 商品质量差 与描述不符 卖家发货慢 售后服务差 无法退换货 交易流程复杂 付款后被骗 其他
6. 您常用的二手交易渠道是: 教材/图书 数码产品 日用品 衣物/饰品 运动/健身设备 其他
7. 您是否接受匿名交易(双方不暴露真实姓名): 接受 不接受 视情况而定
8. 您曾经使用过的二手物品交易平台(可多选): 闲鱼 转转 闲置物品微信群 校内二手群/朋友圈 其他
9. 您是否愿意支付少量费用确保交易安全: 愿意 不愿意 视交易金额大小而定
10. 您是否接受买家确认收货后,卖家才可以收到交易金额: 接受 不接受 视卖家信誉度决定
11. 您是否接受卖家发货前需要实拍商品视频确保商品完好: 接受 不接受 视卖家信誉度而定
12. 您是否接受买家需要在收到商品后录制开箱视频确保售后服务: 接受 不接受 视商品金额而定
13. 在交易方式上,您更倾向于: 一口价(价格固定) 可议价(接受砍价)
14. 您了解我们平台的渠道是: 小红书/抖音 朋友推荐 微信群宣传 学校广告 其他
15. 你对我们正在建设的校园二手交易平台还有其他建议或期望吗?(例如功能、界面、流程、售后服务等)
1. What grade are you in? Freshman Sophomore Junior Senior Other
2. How frequently do you purchase secondhand items? 1-2 times per week 1-2 times per month 1-2 times every three months Never purchased
3. In the past month, how much did you spend on secondhand items? 0 RMB 1-100 RMB 100-500 RMB 500-2000 RMB Above 2000 RMB
4. Where do you prefer the secondhand item trading cabinet to be located? Maple Building (Feng Lou) Banyan Building (Rong Lou) Plum Building (Mei Lou) Orchid Building (Lan Lou) Bamboo Building (Zhu Lou) Chrysanthemum Building (Ju Lou) Apricot Building (Xing Lou) Osmanthus Building (Gui Lou) Training Building (Peixun Lou) Other
5. What concerns do you have when purchasing secondhand items? Poor product quality or mismatch with description Slow delivery by sellers Poor after-sales service or inability to return/exchange Complicated transaction proce Being scammed after pay Other
6. Which categories of secondhand items do you frequently trade? Textbooks/Books Digital products Daily necessities Clothing/Accessories Sports/Fitness equipment
7. Are you comfortable with anonymous transactions (no real names disclosed)? Yes No Depends on the situation
8. Which secondhand trading platforms have you used? Xianyu Zhuanzhuan WeChat groups for secondhand goods trading Campus secondhand groups/Wechat momen Other
9. Are you willing to pay a small fee to ensure transaction safety? Yes No Depends on the transaction amount
10. Do you accept that sellers receive payment only after buyers confirm receipt? Yes No Depends on the seller’s credibility
11. Do you accept sellers providing a real-time video of the item before shipping to confirm its condition? Yes No Depends on the seller’s credibility
12. Do you accept buyers recording an unboxing video after receiving the item to ensure after-sales service? Yes No Depends on the item’s value
13. Which transaction method do you prefer? Fixed price Negotiable price (bargaining allowed)
14. How did you learn about our platform? red note/Tiktok Friend recommendations WeChat group promotions Campus advertisements Other
15. Do you have other suggestions or expectations for our campus secondhand trading platform? (e.g., features, interface, process, after-sales service)