【参展商、采购商】第138届广交会服务满意度调查问卷

您的意见是我们持续改进的动力！
Your comment is the driving force for our improvement !
1.  请问您的身份是

Please indicate your role as
2. 参与广交会的次数：

Number of times participating in the Canton Fair
3. 参与广交会的次数：

Number of times participating in the Canton Fair
4. 您来自哪个城市:

Please select a city：
5. 国家及地区：

Countries and Regions
6. 您的展位类型是

Please specify your booth type
7. 您的展位号是：

Your booth number is:
8. 下列服务中哪些您认为比较重要且体验过？

Which service  you had experienced and think it's important?
9. 您对安全保卫服务的评价是

What's your evaluation on the Security services
10. 您上题的评价依据哪些因素：

What factors are your evaluation above based on:
11. 您对环境卫生服务的评价是

What's your evaluation on the Environmental hygiene services
12. 您上题的评价主要基于哪个区域：

Which area is your evaluation above based on:
13. 您上题的评价主要依据哪些因素：
14. 您对公用设备设施（空调、照明、电梯、广播等）服务的评价是

What's your evaluation on the Public facilities services
15. 您上题的评价依据哪些因素：（勾选下方选项后，需要提供具体位置）

Which factors are your evaluation above based on?（After selecting the option below, you need to provide the specific location.）
16. 您是在哪个现场咨询服务点接受服务的

At which Information did you receive service
17. 您对现场咨询服务点服务的评价是

What's your evaluation on the Information services
18. 您上题的评价依据哪些因素：

Which factors are your evoalution above based on
19. 您对广交会客户联络中心服务的评价是

What's your evaluation on the Canton Fair Call Centre services
20. 您上题的评价依据哪些因素：
21. 您对广交会线上平台（www.cantonfair.org.cn）服务的评价是

What's your evaluation on the Canton Fair website (www.cantonfair.org.cn) services
22. 您上题的评价依据哪些因素：

Which factors are your evoalution above based on:
23. 您对标识导向服务的评价是

What's your evaluation on the Guiding signs services
24. 您上题的评价依据哪些因素：
25. 您对展馆内部交通服务的评价是

What's your evaluation on the Traffics in exhibition hallservices
26. 您上题的评价依据哪些因素：

Which factors are your evaluation above based on
27. 您对展馆外围交通服务的评价是

What's your evaluation on the Traffics outside the exhibition hall services
28. 您上题的评价依据哪些因素：

Which factors are your evaluation above based on
29. 您所选择的展品运输、仓储、搬运服务的提供方是 

The provider of the exhibit transportation, storage, and handling services you have selected is
30. 您对展品运输、仓储、搬运服务的评价是

What's your evaluation on the exhibit transportation, storage, and handling services
31. 您上题的评价依据哪些因素：
Which factors are your evaluation above based on
  • 信息获取Information Acquisition
  • 服务预约Service Reservation
  • 响应时间Response Time
  • 服务态度Service Attitude
  • 价格 Price
  • 支付环节 Payment
  • 其它因素
展品运输 Exhibit Transportation
展品/包装物仓储 Exhibit and Packaging Storage
展品搬运 Exhibit Handling
32. 您对展位配电、照明、装搭配置服务的评价是 

What's your evaluation on the Booth Electrical Supply and Setup Configuration services
33. 您上题的评价依据哪些因素：

Which factors are your evaluation above based on
34. 您对餐饮服务的总体评价是

Your overall evaluation of the catering services at this year's Canton Fair
35. 您认为本届广交会餐饮服务做得好的方面是

What aspects of the catering service at this session of the Canton Fair do you think were done well
36. 您认为本届广交会餐饮服务需要改进的方面是

What aspects of the catering service at this session of the Canton Fair do you think need improvement
37. 您对有线宽带服务的评价是：

What's your evaluation on the Wired Broadband services
38. 您上题的评价依据哪些因素：

What factors are your evaluation above based on
39. 您对WiFi("Cantonfair"或"Cantonfair-a")服务的评价是：

What's your evaluation on the WiFi(Cantonfair or Cantonfair-a) services
40. 您上题的评价依据哪些因素：

What factors are your evaluation above based on
41. 您对广告投放服务的评价是：

What's your evaluation on the Advertising Services
42. 您上题的评价依据哪些因素：

What factors are your evaluation above based on
43. 您对展会配套（银行、票务、商务中心、医疗等）服务的评价是

What's your evaluation on the Supporting services (bank, travel service, business center, medical treatment, luggage storage, etc.)
44. 您上题的评价依据哪些服务项目：

What factors are your evaluation above based on
45. 您对特装施工服务商布展服务的总体评价

What's your evaluation on the raw space construction service provider
46. 您上题的评价依据哪些因素：

What factors are your evaluation above based on
47. Which service you had experienced and think it's important?

下列服務哪些您認為比較重要且體驗過?
48. What's your evaluation on the Security services ? 

您對安全保衛服務的評價是？
49. What factors are your evaluation above based on？

您上題的評價依據哪些因素：
50. What's your evaluation on the Environmental hygiene services ? 

您對環境衛生服務的評價是？
51. Which areas are your evaluation above based on?

您上題的評價主要基於哪個（些）區域：
52. Which factors are your evaluation above based on?

您上題的評價主要依據哪些因素：
53. What's your evaluation on the Public facilities services ?

您對公用設備設施服務的評價是？ 
54. Which factors are your evaluation above based on?（After selecting the options below, you need to provide the specific location.）

您上題的評價主要依據哪些因素：（勾选下方选项后，需提供具体位置）
55.
At which Information did you receive service?

您是在哪個現場咨詢服務點接受服務的？
56. What's your evaluation on the Information services? 

您對現場咨詢服務點服務的評價是？ 
57. Which factors are your evaluation above based on?

您上題的評價主要依據哪些因素：
58. What's your evaluation on the Canton Fair Call Centre services? 

您對廣交會客戶聯絡中心服務的評價是？ 
59. Which factors are your evaluation above based on?

您上題的評價主要依據哪些因素：
60. What's your evaluation on the Canton Fair website (www.cantonfair.org.cn)  services? 

您對廣交會線上坪台（www.cantonfair.org.cn）服務的評價是？
61. Which factors are your evaluation above based on?

您上題的評價主要依據哪些因素：
62. What's your evaluation on the Guiding signs services ? 

您對標識導向服務的評價是？
63. Which factors are your evaluation above based on?

您上題的評價主要依據哪些因素：
64. What's your evaluation on the Certification Services? 

您對與會證件辦理服務的評價是？
65. Which factors are your evaluation above based on?

您上題的評價主要依據哪些因素：
66. What's your evaluation on the Traffics in exhibition hall services? 

您對展館內部交通服務的評價是
67. Which factors are your evaluation above based on?

您上題的評價主要依據哪些因素：
68. What's your evaluation on the Traffics outside the exhibition hall services ? 

您對展館週邊交通服務的評價是？
69. Which factors are your evaluation above based on?

您上題的評價主要依據哪些因素：
70. Your overall evaluation of the catering services at this year's Canton Fair? 

您對本届餐飲服務的总体評價是？
71. What aspects of the catering service at this session of the Canton Fair do you think were done well?

您認爲本届廣交會餐飲服務做得好的方面是
72. What aspects of the catering service at this session of the Canton Fair do you think need improvement?

您認爲本届廣交會餐飲服務需要改進的方面是
73. What's your evaluation on the WIFI（“Cantonfair”or“Cantonfair-a”）services? 

您對WIFI（“Cantonfair”或“Cantonfair-a”）服務的評價是？ 
74. What factors are your evaluation above based on？

您上題的評價依據哪些因素：
75.

What's your evaluation on the partner products （atomizing cooler） ?


您對合作夥伴產品（如各辦證點冷風機）的評價是?

76. What factors are your evaluation above based on？

您上題的評價依據哪些因素：
77.

What's your evaluation on the Supporting services? 

您對展會配套服務的評價是？ 

78. What factors are your evaluation above based on？

您上題的評價依據哪些因素：
79. 综上，您对广交会现场服务质量的整体满意度是

In summary, your satisfaction with the overall service quality of the Canton Fair is
80.
In summary, your satisfaction with the overall service quality of the Canton Fair is

綜上，您對廣交會整體服務質量的滿意度是
81. 您向朋友推荐广交会现场服务的可能性有多高？

In summary, your satisfaction with the overall service quality of the Canton Fair is?
82.
How likely are you to recommend the Canton Fair's on-site services to your friends?

您向朋友推薦廣交會現場服務的可能性有多高？
83. 您不愿意推荐的主要原因是什么？

What's the main reason that you are reluctant to recommend?
84.
What's the main reason that you are reluctant to recommend?

您不願意推薦的主要原因是什麽？
85. 我们做出什么样的努力和改善会让您愿意推荐我们的服务呢？

What efforts and improvements would encourage you to recommend our service?
86.
What efforts and improvements would encourage you to recommend our service?

我們做出什麽樣的努力和改善會讓您願意推薦我們的服務呢？
87. 您推荐的主要理由是什么？

What is the main reason for recommendation of Canton Fair?
88.
What is the main reason for recommendation of Canton Fair?

您推薦的主要理由是什麽？
89. 您的性别：

Your gender
90. 您的年龄段：

Your age group
91. 为更好跟进解决您的问题，请填写姓名和联系方式

To better follow up and resolve your issue, please provide your name and contact information:
92.
To better follow up and resolve your issue, please provide your name and contact information:

為更好跟進解決您的問題，請填寫姓名和聯係方式：
93. 调研人员编号

staff number
94. 调研人员编号

staff number
95. 请选择您使用过的智慧导航服务

Please select the intelligent navigation services you have previously utilized.
96. 您对智慧导航系统的评价是：

Your assessment of the intelligent navigation system is as follows:
97. 智慧导航服务有哪里需要改进？
What suggestions do you have for intelligent navigation?
98. 智慧导航服务给您带来哪些好处和便利？
What benefits and conveniences does intelligent navigation bring to you?
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