亲爱的老师、同学: 您好!我们正在进行威海校区食堂战略管理优化研究。本问卷旨在了解您对食堂餐饮服务的需求、偏好及支付意愿,以帮助食堂实现“降成本、提收入、扩毛利”的目标。问卷匿名填写,耗时约2-5分钟。 感谢您的支持! Dear teachers and classmates
Hello! We are conducting a study on optimizing the strategic management of the cafeteria at the Weihai campus. This questionnaire aims to understand your needs, preferences, and willingness to pay for the cafeteria's catering services, in order to help the cafeteria achieve the goals of "reducing costs, increasing revenue, and expanding profit margins". The questionnaire is anonymous and will take approximately 2-5 minutes to complete. Thank you for your support!
1. 您的身份是? What is your identity?
本科生Undergraduate student 研究生Graduate student 二学位Second degree student 教职工Teaching and administrative staff
2. 您平均每月在食堂用餐的预算约为? What is your average monthly budget for dining in the cafeteria?
600元以下Less than 600 yuan 600-800元600 - 800 yuan 800-1000元800 - 1000 yuan 1000元以上Over 1000 yuan
3. 您最常就餐的食堂是?Which canteen do you usually go to for meals?
学子餐厅campus cafeteria 清真食堂Moslem restaurant 两者交替The two alternate with each other 很少在校区食堂就餐Rarely eat at the cafeteria
4. 您每周在食堂用餐的频率是? How often do you have meals in the cafeteria each week?
1-3次1 to 3 times 4-6次4 to 6 times 7次及以上7 times or more 几乎不在食堂用餐Rarely eat in the cafeteria
5. 如果您不常在食堂用餐,主要原因是? If you don't often have meals in the cafeteria, what's the main reason?
排队时间过长Long queueing time 菜品重复率高High repetition rate of dishes 价格偏高price is on high side 口味不佳Poor taste 偏好外卖/校外餐饮Preference for takeout/ off-campus dining 其他(请填写)Other (please fill in)
6. 您偏好的菜品类型有哪些?What types of dishes do you prefer?
基础家常菜Basic Home Cooking Dishes 胶东海鲜类Jiaodong Seafood Category 低卡减脂餐Low-calorie fat-loss meal 地方特色菜Local specialty dish 西餐(如披萨汉堡牛排)Western cuisine (such as pizza, hamburgers, steaks) 日料(如寿司刺身)Japanese cuisine (such as sushi and sashimi) 其他Other
7. 您的主要就餐时段是? What is your main mealtime?
早餐(6:30-9:30)Breakfast (6:30 - 9:30) 早午餐(9:30-11:30)Brunch (9:30 - 11:30) 午餐(11:30-13:30)Lunch (11:30 - 13:30) 晚餐(17:00-19:30)Dinner (17:00 - 19:30) 夜宵(19:30 后)After-dinner snack (after 19:30) 非高峰时段(错峰就餐)Off-peak hours (off-peak dining)
8. 请对食堂 菜品多样性 进行评分(1-5分,1为非常不满意,5为非常满意) Please rate the diversity of the dishes in the cafeteria (on a scale of 1 to 5, with 1 indicating very dissatisfied and 5 indicating very satisfied)
9. 请对食堂 菜品口味 进行评分(1-5分,1为非常不满意,5为非常满意) Please rate the taste of the dishes in the cafeteria on a scale of 1 to 5 (1 indicates very dissatisfied, 5 indicates very satisfied)
10. 请对食堂 价格合理性 进行评分(1-5分,1为非常不满意,5为非常满意) Please rate the rationality of the prices in the cafeteria (on a scale of 1 to 5, with 1 indicating very dissatisfied and 5 indicating very satisfied)
11. 请对食堂 排队效率 进行评分(1-5分,1为非常不满意,5为非常满意) Please rate the efficiency of the cafeteria queue (on a scale of 1 to 5, with 1 indicating very dissatisfied and 5 indicating very satisfied)
12. 请对食堂 卫生状况 进行评分(1-5分,1为非常不满意,5为非常满意) Please rate the hygiene condition of the cafeteria on a scale of 1 to 5 (1 indicates very dissatisfied, 5 indicates very satisfied)
13. 您认为食堂最需改进的方面是? (请按优先级从高到低排序) What do you think are the aspects that need to be improved the most in the cafeteria? (Please rank them from highest to lowest priority)
降低价格lower the price 增加新品/特色菜品Introduce new products/featured dishes 缩短排队时间Reduce the waiting time in line 提升食材质量Improve the quality of ingredients 改善就餐环境Improve the dining environment 其他(请填写)Other (please fill in)
14. 如果食堂今后开设以下新窗口,您愿意尝试哪些?If the cafeteria introduces the following new sections in the future, which ones would you like to give a try?
胶东特色海鲜窗口Jiaodong Special Seafood Counter 轻食低卡餐窗口Light and low-calorie meal window 10元内经济餐窗口Economy Meal Counter within 10 Yuan 轮换地方特色小吃窗口(如肠粉、地方特色糕点)Rotate the windows selling local specialty snacks (such as rice noodles, local specialty pastries) 轮换国际特色菜(如泰餐韩餐)Offer rotating international specialties (such as Thai and Korean cuisine) 其他(请填写)Other (please fill in)
15. 您是否使用过云校园外卖平台购餐?Have you ever used the Cloud Campus Food Delivery platform to order meals?
是,经常使用Yes, frequently used 是,偶尔使用Yes, occasionally use 否No
16. 如果食堂开放部分就餐区座位为非高峰时段“自习区”,您会使用吗? If the cafeteria opens some of its dining areas and designates the seats as "study areas" during off-peak hours, would you use them?
是Yes 否No
17. 如果食堂承接校园活动餐(20人起订,30元/人),您会考虑预订吗? If the cafeteria offers catering services for campus events (minimum order of 20 people, 30 yuan per person), would you consider making a reservation?
是Yes 否No 视菜单而定It depends on the menu
18. 您是否关注食堂的环保举措(如可降解包装)? Do you pay attention to the environmental protection measures of the cafeteria (such as biodegradable packaging)?
是,非常关注并支持Yes, very concerned about and supportive of it. 有点关注,但不影响选择There is some concern, but it doesn't affect the decision. 不关注Do not care.
19. 如果使用可降解包装会导致打包盒价格轻微上涨(如0.5元),您能接受吗? If we use biodegradable packaging, the price of the packaging box might increase slightly (by 0.5 yuan). Would you be okay with that?
是Yes 否No 视上涨幅度而定Depending on the extent of the increase
20. 您对食堂现有菜品的重复率有何看法? (开放题) What are your thoughts on the repetition rate of the current dishes in the cafeteria? (Open-ended question)
21. 请提出其他能帮助食堂提升盈利的建议(如菜品、服务、定价等): (开放题) Please provide other suggestions that can help the cafeteria increase its profits (such as menu items, services, pricing, etc.): (Open-ended question)