PARTICIPANT / TOY DONOR SECTION
1.Overall satisfaction with the donation experience
★ Very dissatisfied
★★
★★★
★★★★
★★★★★ Very satisfied
2.How did you hear about the toy drive? (Select all that apply)
Facebook
Instagram
Poster or flyer
School
Church
Word of mouth
NBCC website
Other
3.Finding the drop-off location was easy
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
4.The donation process was quick and convenient
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
5.Volunteers were friendly and helpful
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
6.The event atmosphere felt welcoming and festive
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
7.Approximate age group the donated toy is suitable for
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
8.How likely are you to donate again next year?
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
9.How likely are you to recommend this toy drive to others? (NPS)
★ Not at all
★★
★★★
★★★★
★★★★★ Extremely likely
10.Any additional comments? (open-ended – optional)
11.(Optional) May we contact you with next year’s details?
Yes, here is my email:
No thanks
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