调研说明：尊敬的受访者，您好！我们是大连外国语大学 “致远组” 调研团队，本问卷数据仅用于学术研究，全程匿名，填写约 3 分钟。请按实际情况作答，感谢您的支持！
1. 您的国籍 / 文化背景：Your nationality/cultural background Western Countries Japan ＆ Korea Southeast Asia Africa Oceania South America Other
2. Your main purpose of coming to China Work Study Travel Business Exchange Resettlement Other
3. Your Age 18-25 Years Old 26-35 Years Old 36-55 Years Old Over 55 Years Old
4. Your Chinese Proficiency None Basic (Understand simple expressions) Good (Able to communicate daily) Very Good (Fluent in listening, speaking, reading and writing)
5. Have you used Digital RMB (including APP, hardware wallet, offline QR code payment)? Frequently Occasionally Never (Skip to Question 8 if selected)
6. Main usage scenarios of Digital RMB (Multiple choices allowed): Supermarket Shopping Transportation Online Shopping Catering ＆ Entertainment Cross-border Consumption University Campus Consumption
7. Channels to learn about Digital RMB (Multiple choices allowed): Bank Promotion Short Videos/Social Platforms News Reports Recommended by Friends/Colleagues Offline Activities University Promotion
8. Have you used Digital RMB multilingual services (e.g., bilingual APP, multilingual customer service)? Yes No Don’t Know
9. Multilingual services are needed overall for Digital RMB 非常重要 not necessary at all
非常不重要 very necessary
10. Multilingual services will increase my willingness to use Digital RMB 非常不重要not necessary at all
非常重要very necessary
11. APP interface and guidelines need multilingual adaptation 非常不重要not necessary at all
非常重要very necessary
12. Offline livelihood scenarios (transportation, supermarkets) need bilingual signs 非常不满意not necessary at all
非常满意very necessary
13. Multilingual customer service consultation is needed 非常不重要not necessary at all
非常重要very necessary
14. Preferred languages for multilingual services (Max 3 choices allowed): English Japanese Korean Thai/Vietnamese Spanish/French Arabic/Russian Other
15. Preferred forms of multilingual services (Multiple choices allowed): Text Translation (Bilingual interface/signs) Voice Broadcast Offline Bilingual Staff Multilingual AI Customer Service Bilingual Tutorials (Video/Graphic)
16. Do you support bank-university cooperation in providing Digital RMB multilingual services? Strongly Support Support Indifferent Oppose
17. Core advantages of bank-university cooperation (Multiple choices allowed): Rich language resources (including minor languages) Low service cost Professional talents Close to foreign students
18. Your overall willingness to use Digital RMB in the next 6 months (Likert 7-point scale, 1=Completely Unwilling, 7=Very Willing): 非常不满意compeletely unwilling
非常满意very willing
19. The top aspect Digital RMB needs to optimize (excluding multilingual services) (Single choice only): Operational Convenience Scenario Coverage Security Functional Completeness
20. What expectations do you have for bank-university cooperation in providing Digital RMB multilingual services?