Survey on International Student Accommodation
1. Your current stage of study
Undergraduate
Postgraduate
PhD
Other
2. How long have you been studying in the UK?
Less than 1 year
1–2 years
2–3 years
More than 3 years
3. Which city are you currently living in?
4. What type of accommodation do you currently live in?
University accommodation
Purpose-Built Student Accommodation (PBSA)
Private housing (general rental market)
Other
5. What is your current weekly rent?
Below £100
£100–£200
£200–£300
Above £300
6. How long have you lived in your current accommodation?
Less than 6 months
6–12 months
1–2 years
More than 2 years
7.
Please rate based on your actual experience.
1 = Very dissatisfied, 5 = Very satisfied
Rent price
1
1
2
3
4
5
5
8. Room size
1
1
2
3
4
5
5
9. Apartment facilities (e.g., laundry room, common spaces, etc.)
1
1
2
3
4
5
5
10. Efficiency of maintenance services
1
1
2
3
4
5
5
11. Safety of the accommodation
1
1
2
3
4
5
5
12. Communication with accommodation management (e.g., email responses, reception services)
1
1
2
3
4
5
5
13. Before coming to the UK, how well did you understand tenant rights related to renting in the UK?
Very familiar
Somewhat familiar
Not familiar at all
14. Do you understand the requirements for international students renting in the private housing market (e.g., guarantor rules)?
Very familiar
Somewhat familiar
Not familiar at all
15. If you encounter accommodation problems, what action are you most likely to take?
Negotiate with accommodation management
Seek help from the university
Discuss with roommates or friends
Seek advice on social media
Seek legal help or file a formal complaint
Not sure what to do
16. Reasons for Choosing Student Accommodation
The rental process is simple
Costs are transparent (e.g., utilities included)
Safety
Close to the university
Opportunities to socialize with other students
Avoid dealing with private landlords
Unfamiliar with the UK rental market
Private housing requires longer leases and guarantor systems
I do not live in student accommodation
17. Have you experienced any of the following housing issues?
Rapid rent increases
Difficulty getting the deposit returned
Housing quality problems (e.g., leaks, mould, damaged facilities, etc.)
Delayed maintenance or repairs
Noise issues
Unclear contract terms
Difficulty communicating with management
No major issues
Other (please specify)
18. Have you ever made a formal complaint or taken action regarding accommodation issues?
Yes
No
19. what actions have you taken? (Multiple choice)
Complained to accommodation management
Reported the issue to the university
Filed a complaint with government or regulatory bodies
Raised the issue collectively with other residents
Participated in petitions or collective actions
Spoke out on social media
Other
20. What was the outcome of your complaint or rights protection efforts?
The issue was resolved
Partially resolved
Not resolved
Still being processed
21. Have you personally known anyone who has lodged a complaint or sought redress regarding student accommodation?
Yes
No
22. If there were future actions aimed at improving student accommodation conditions, how likely would you be to participate?
Very likely
Likely
Unlikely
Not sure
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