Consumer survey questionnaire of McDonald's lower-tier market\n
7-point Likert Scale:
1 = Strongly Disagree
2 = Disagree
3 = Slightly Disagree
4 = Neutral
5 = Slightly Agree
6 = Agree
7 = Strongly Agree
1. Genders
A. Male
B.Female
C. Other
2. Age group
A. Under 18
B. 19–25
C. 26–35
D. 36–45
E. Above 46
3. Monthly disposable income (after tax)
A. ≤ 2000 RMB
B. 2001–4000 RMB
C. 4001–6000 RMB
D. 6001–10000 RMB
E. ≥ 10001 RMB
2. Price Sensitivity
4. How do you feel about McDonald’s overall price level?
A. Too expensive to accept
B. A bit expensive but acceptable
C. Neutral / Reasonable
D. Inexpensive with good value
5. How much does price influence your choice of McDonald’s?
A. Very strong influence
B. Strong influence
C. Neutral
D. Little influence
E. Almost no influence
6. If McDonald’s overall prices increase by 10%, you will:
A. Significantly reduce consumption
B. Slightly reduce consumption
C. Almost no change
D. Not affected at all
7. I am price-sensitive and tend to choose cheaper fast-food restaurants.
1
2
3
4
5
6
7
8. Satisfaction with the taste of McDonald’s food
A. Very dissatisfied
B. Dissatisfied
C. Neutral
D. Satisfied
E. Very satisfied
9. Satisfaction with service efficiency and attitude
A. Very dissatisfied
B. Dissatisfied
C. Neutral
D. Satisfied
E. Very satisfied
10. The taste and service of McDonald’s are worth its price.
1
2
3
4
5
6
7
11. Have you tried McDonald’s localized products?
A. Often
B. Several times
C. Heard but not tried
D. Never heard of them
12. Localized products fit local eating habits.
A. Not at all
B. Not really
C. Neutral
D. Mostly fit
E. Very fit
13. Influence of localized products on your repurchase intention
A. No influence
B. Little influence
C. Neutral
D. Strong influence
E. Very strong influence
14. I will recommend McDonald’s to others because of localized products.
A. Definitely not
B. Probably not
C. Neutral
D. Probably yes
E. Definitely yes
15. Localized products make me more willing to visit McDonald’s frequently.
1
2
3
4
5
6
7
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